Dutch Customer Advisor for Video Game Brand - Work In Greece - Incl. Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Advisor for a leading Video Game Brand, located in Greece! This position not only allows you to work in a vibrant and dynamic environment, but also includes relocation support for those currently living outside Greece. If you have a passion for video games and enjoy providing top-notch customer service, we want you on our team!
Key Responsibilities
- Deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding gaming products and services.
- Assist customers with inquiries about video games, consoles, troubleshooting, and account issues.
- Troubleshoot and resolve customer complaints efficiently to enhance user satisfaction.
- Document interactions and maintain comprehensive records in the CRM system.
- Collaborate with product teams to relay customer feedback and support service enhancements.
- Stay updated on the latest gaming trends, products, and industry news to provide informed assistance.
Requirements