Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch-speaking Customer Service Representatives to join a leading tech company in Bulgaria, with paid relocation included! This position is perfect for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. In this role, you will provide assistance to customers seeking solutions, advice, and information about our tech products and services in Dutch.

Key Responsibilities

• Handle customer inquiries regarding tech products, software solutions, and services via phone, email, and chat in Dutch.
• Provide prompt and accurate information to help customers troubleshoot issues and optimize their product usage.
• Assist in account management, billing inquiries, and service inquiries to ensure a seamless customer experience.
• Document customer interactions accurately within our CRM system.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed on the latest product updates and technology trends to offer informed assistance and advice.

Requirements

We are looking for a Customer Success Manager / VIP Sales who will help us build strong relationships with key clients, increase sales, and provide a high level of service. If you know how to sell, find a personal approach to clients, and want to work in a fast-growing crypto industry — this role is for you!

Responsibilities:

• Actively sell GoMining products and services to VIP clients using a personal approach.
• Build trust with clients, understand their needs, and offer the right solutions.
• Provide premium support and help clients quickly via chat, messengers, and email.
• Work with CRM systems (HubSpot, Salesforce, etc.), update the client base, and track all interactions and deals.
• Work with marketing and product teams to improve the client experience.
• Analyze client behavior and suggest ways to increase their activity and LTV.
• Make sure all client requests are completed and satisfaction stays high.
• Find opportunities for upsell and cross-sell with existing clients.

Requirements

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.

Key Responsibilities

• Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
• Guide customers through software installations, configurations, and functionalities.
• Resolve technical issues and provide solutions to enhance user experience.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical support and product teams to address customer concerns effectively.
• Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 225 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About The Job:

As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You’ll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business!

Mercier Consultancy MD is searching for a dedicated Polish Speaking Technical Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals with a passion for technology and customer service, as you will assist our Polish-speaking clients in resolving technical issues related to our products and services. If you enjoy problem-solving and helping others, this position is the perfect fit for you!

Key Responsibilities

• Provide outstanding technical support to Polish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and troubleshoot technical problems effectively and efficiently.
• Guide customers step-by-step through their technical inquiries and provide clear instructions.
• Document customer interactions and technical issues accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex problems and ensure timely resolutions.
• Stay updated on product knowledge and enhancements to deliver accurate information to customers.

Requirements

Senior Software Engineer (Full Stack, Functional)

Full-time

Remote (US/NY Overlap Required)

We are an early-stage company building a comprehensive online community platform from first principles. We are looking for a highly autonomous Senior Software Engineer to be a foundational member of our engineering team, contributing significantly to product direction and building scalable systems.

As a Senior Software Engineer, you'll be a generalist responsible for the entire feature lifecycle, from scoping and architecture to production deployment and scaling. You will primarily work with TypeScript and functional programming patterns to create high-quality, maintainable code.

What you'll do:

Senior Full Stack Engineer (Frontend-Centric) - AI Marketing & Data Platform

Location: Remote - US or Canada

Compensation: $180,000 – $270,000

We are a high-growth, $1.2B-valued company that pioneered the Composable Customer Data Platform (CDP), empowering every business user to take action on their data. We are building the next generation of marketing products, including an AI Decisioning platform that allows marketers to set goals for AI agents to personalize customer interactions. We are seeking a Senior Full Stack Engineer (70-80% Frontend) to develop the intuitive, interactive interface that makes advanced AI and deep analytics accessible to non-technical users.

You will be instrumental in the end-to-end design and implementation of highly interactive user interfaces for a new era of marketing and growth products. This is a frontend-centric role that requires strong architectural ownership, proficiency in modern web stacks, and a solid understanding of backend API design to integrate complex machine learning models into intuitive user experiences.

On a typical day, you will:

Position Overview

As a Content and Creative Strategist, you will play a pivotal role in shaping the voice, visual identity, and narrative of our brand. This role combines creative vision, content strategy, and hands-on execution to drive awareness, engagement, and conversion across multiple channels, with a strong emphasis on customer education, brand trust, and growth.You will be responsible for every piece of creative and visual that goes out—ensuring that all content, both written and visual, aligns with our brand identity and business objectives. You will work closely with the marketing, design, and product teams to create content and visuals that speak to our target audiences and amplify the impact of our products and services.

Requirements

Key Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are currently hiring a Graphic Designer for a digital insurance company in KSA on a remote, 1-year contract (subject to extension), offering an exciting opportunity to lead high-impact performance marketing campaigns within a dynamic and data-driven environment.

Main Responsibilities

Mercier Consultancy MD is delighted to offer an exciting opportunity for a French Customer Support Representative for a prestigious Jewelry Company, with the flexibility of working remotely from Athens, Greece. This role is perfect for individuals who possess a passion for luxury products and exceptional customer service. You will play a key role in supporting French-speaking clients, ensuring they receive superior assistance and guidance regarding their jewelry inquiries.

Key Responsibilities

• Provide dedicated customer support to French-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to jewelry products, orders, and company policies.
• Resolve customer issues and complaints efficiently to maintain high levels of satisfaction.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate closely with the sales and product teams to ensure exceptional service delivery.
• Stay informed about the latest jewelry trends, collections, and industry developments.

Requirements