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(Fluent English) Customer Support Consultant (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

  • Deliver outstanding customer support via chats and emails;
  • Be organized and process driven, maintaing a structured workflow;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

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Finance Lead - Guyana

posted by: spj_bot

The Finance Lead provides financial leadership for DOF’s Guyana operations while maintaining hands on responsibility for day-to-day finance activities, statutory compliance, local reporting, and interaction with the Guyana Revenue Authority (GRA) and other relevant local authorities.

The role is responsible for ensuring accurate financial reporting, effective financial controls, cash management, and compliant execution of finance and statutory obligations across DOF’s Guyana operations.

The role also supports local tax compliance, authority matters, audits, and advisor coordination as part of the broader finance function, in coordination with management and relevant regional support functions, as applicable.

Requirements

TASKS AND RESPONSIBILITIES

Key Tasks:

Operational Finance Responsibilities

Job Skills

color professional leadership act financial reporting business administration financial control microsoft office risk management decision make compliance requirement tax compliance process improvement month end microsoft excel support business scalable income tax organizational skill local filings genetic management withholding tax cash flow forecasting accounting schedules accounting record governance operational treasury banks account receivable analytical coordination financial transactions problem solve internal control variance analysis filings finance strategic planning cash management reconciliations control processes follow ups project based financial acumen management accounts management teams banking support operations collaboration operations personal attributes indirect tax taxes indirect audit foreign exchange budgets disability filing account payable operations commercial forecasts ERP cash flow interaction decision making coordinate operating planning manage audits
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(fluent English) Customer Support Consultant (Remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and social media;
  • Escalate complex issues to engineers as needed;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

Job Skills

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Research Analyst

posted by: spj_bot

Job Description:

The Research Analyst will provide research and analytical support to the IT-Non-IT Workgroup (ITW) within the Veterans Health Administration (VHA). This role is critical in facilitating the IT and non-IT-related initiatives by offering comprehensive research, analysis, and report preparation for decision-making.

The Research Analyst will work closely with various stakeholders to ensure the accurate delivery of project goals by supporting funded and unfunded IT/non-IT initiatives within VHA. This individual will engage in frequent interaction with VHA IT governance bodies and play a pivotal role in ensuring the success of key projects.

Key Responsibilities:

Job Skills

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Electronic Technology and Connectivity Analyst

posted by: spj_bot

Gritter Francona is looking for an Electronic Technology and Connectivity Analyst to help support the full lifecycle deployment and implementation of the Oracle EHR system throughout Veterans Affairs hospitals.

Job Duties include but are not limited to:

  • Lead and manage operational support for a large-scale, multi-site Electronic Health Record (EHR) system deployment.
  • Drive planning, execution, and coordination of assigned workstreams, ensuring alignment with project goals, timelines, and budgets.
  • Act as the primary point of contact for your workstream, facilitating collaboration among technical teams, clinical stakeholders, site leadership, and senior management.
  • Oversee all phases of deployment, including pre-deployment, go-live, and post-deployment optimization. 

Core Competencies:

Job Skills

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Senior Data Scientist - Forecasting

posted by: spj_bot

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a Senior Data Scientist – Forecasting to join our advanced analytics team supporting leading Retail, CPG, and Supply Chain clients. In this role, you will design, develop, and deploy forecasting solutions that drive critical business decisions across demand planning, inventory optimization, replenishment, logistics, sales forecasting, and supply chain operations.

You will work closely with business stakeholders, data engineers, supply chain planners, and analytics leaders to build scalable forecasting models that deliver measurable business impact. The ideal candidate combines strong statistical forecasting expertise with hands-on machine learning experience and the ability to translate complex analytical findings into actionable business recommendations.

Key Responsibilities

Job Skills

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Lead Data Scientist - GenAI

posted by: spj_bot

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a highly skilled and experienced Lead Data Scientist with strong expertise in GenAI modelling. The ideal candidate will have a proven track record of designing, developing, and deploying scalable GenAI solutions, while leading projects and mentoring teams. This role requires deep technical expertise, hands-on coding experience, and the ability to collaborate closely with clients and stakeholders to translate business needs into robust analytical solutions.

Responsibilities:

Job Skills

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Lead Data Analyst - Consulting

posted by: spj_bot

Tiger Analytics is looking for experienced Lead Data Analyst to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a Lead Data Analyst with strong experience in Python, SQL, ETL processes, and cloud technologies. The ideal candidate will have hands-on experience working with SQL, data analysis, and consulting, and performing data analysis to support business insights and decision-making.

This role requires someone who is comfortable working with large datasets, transforming data, and collaborating with cross-functional teams in a fast-paced environment.

Key Responsibilities

Job Skills

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Financial Analyst

posted by: spj_bot

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

As part of the FP&A team, the Financial Analyst will be responsible for supporting the plan/forecast, calculating commissions, monthly decks for leadership/BOD, financial analysis, and process improvement recommendations.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This list is not intended to be complete or all-inclusive and does not preclude management from assigning additional responsibilities based on demonstrated competency and additional demands placed on the department.

Job Skills

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Senior Workforce Analyst - Contact Center

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Representative partner, has an immediate career opportunity for a motivated individual to fill one of our new roles as a Senior Workforce Analyst – Contact Center (RTA).

PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE POSITION: United States only

THE SHIFT FOR THIS ROLE IS 9:00AM–5:00PM CST, MONDAY–FRIDAY WITH POSSIBILITY OF SOME WEEKEND DAYS ON OCCASION  

About DSI:

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Responsibilities:

·        Monitor real-time volume, AHT, staffing requirements in a multi-skill contact center environment

·        Perform administrative duties within our workforce management software tool to support BPO partners

·        Forecast call volume, AHT and Shrinkage at a monthly, daily and interval level

Job Skills

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