ALUMIL is seeking a dedicated IT Support Engineer to join our dynamic IT department.

In this role, you will be responsible for delivering high-quality technical support, ensuring optimal performance of hardware, software, and network systems within our organization.

You will interact directly with end-users to troubleshoot and resolve technical issues efficiently, while collaborating with team members to maintain and enhance our IT infrastructure.

Key Responsibilities:

• Provide timely first and second-level IT support to users, addressing hardware, software, and network problems.
• Diagnose, troubleshoot, and resolve technical issues to minimize downtime.
• Install, configure, and maintain operating systems and business applications.
• Maintain accurate documentation of support activities and inventory of IT assets.
• Assist in the implementation of IT projects and upgrades.
• Train and guide users on IT policies and procedures.
• Monitor IT infrastructure performance and recommend improvements.

Requirements

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with $100M+ in annual bookings across three brands. We connect homeowners with vetted local Pros for everything from weekly mowing to landscaping, pool care, and beyond.

The Role

The Sr. Automation Engineer in Austin, Texas will serve in a hands-on role responsible for the evaluation and testing of the LawnStarter platform. As a key player in the Company's Engineering operations reporting to LawnStarter’s Engineering Manager and indirectly to the Head of Engineering. The Sr. Automation Engineer will collaborate with software developers and engineers (majority based in Brazil) and cross-functional teams to design, develop, and deploy automated solutions for various processes and systems, utilizing industry-leading automation technologies. Telecommuting permitted from anywhere within continental U.S.

Job Duties

More specifically, the duties of Sr. Automation Engineer at LawnStarter will include:

ADAPTIT S.A. is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike.

ADAPTIT is seeking a highly qualified Senior ICT Engineer - Team Lead to oversee and guide our technology initiatives and solutions.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to invite applications for a German Speaking CRM Support role focusing on Customer Platforms, with the opportunity to work in the beautiful setting of Greece. In this position, you will play a critical role in assisting German-speaking clients, ensuring they have a smooth and efficient experience with our customer relationship management systems.

Key Responsibilities

• Provide high-quality support to German-speaking clients using CRM platforms via phone, email, and online chat.
• Assist customers with inquiries regarding CRM functionalities, account management, and troubleshooting issues.
• Document customer interactions in our CRM system accurately to track issues and solutions.
• Collaborate with technical teams to resolve complex queries and suggest improvements to client processes.
• Conduct training sessions for clients on effective usage of the CRM platform features.
• Stay updated on product enhancements and industry best practices to provide relevant support.

Requirements

Tiger Analytics is a leading advanced analytics consulting firm, partnering with several Fortune 100 companies to leverage data for creating significant business value. We pride ourselves in our deep expertise in data science, machine learning, and AI, which has earned recognition from notable market research firms, including Forrester and Gartner.

We are looking for a Senior Consultant to join our growing team. This role involves working closely with clients to devise and implement analytics solutions that effectively combat marketing analytics projects.

Responsibilities:

• Develop and implement comprehensive fraud detection and prevention analytics strategies tailored to the B2B(Distribution / Manufacturing, Transportation, Supply Chain) industry.
• Translate client requirements into actionable analytics solution designs and provide clear communication on project scope and deliverables.
• Utilize advanced statistical methods and machine learning algorithms to build predictive models.
• Present findings and recommendations to senior management, emphasizing the value and impact of analytics solutions on client operations.
• Manage end-to-end analytics projects, ensuring timely delivery and adherence to best practices.
• Supervise and mentor team members, fostering a collaborative environment that encourages innovation.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to present a fantastic opportunity for Swedish Speaking Customer Service Representatives at a leading Tech Company, with an exciting chance to work in Greece. This role is perfect for individuals passionate about technology and customer interaction. As a representative, you will support clients in Swedish and provide them with outstanding service related to tech products and services.

Key Responsibilities

• Assist customers with inquiries regarding tech products and services via phone, email, and chat in Swedish.
• Provide detailed product information, troubleshoot issues, and guide customers through technical processes.
• Help customers with order placements, modifications, and track their shipments.
• Resolve customer complaints and ensure a high level of satisfaction throughout their experience.
• Document all customer interactions accurately in the CRM system for follow-up and analysis.
• Collaborate with technical teams to ensure swift resolutions to customer issues.
• Stay updated on the latest technology developments and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives at a leading telecommunications company, with the workplace located in beautiful Greece. This role is perfect for individuals who are passionate about technology and communication and are eager to provide top-notch support to customers in Italian.

Key Responsibilities

• Handle customer inquiries related to telecommunications products, services, and technical support via phone, email, and chat in Italian.
• Provide detailed information about services, plans, and troubleshooting procedures.
• Assist customers with account management, bill inquiries, and service changes.
• Resolve customer complaints and issues efficiently to maintain high customer satisfaction.
• Document all interactions accurately in the CRM system for monitoring and follow-up.
• Collaborate with technical teams to resolve complex customer inquiries and enhance service delivery.
• Stay informed about the latest telecommunications trends and company updates to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the unique chance to work in Greece while helping customers navigate the innovative world of smart home products. As part of our dynamic team, you will assist clients in Italian, ensuring they receive exceptional support and guidance on their smart home solutions.

Key Responsibilities

• Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive information about product features, usage, and benefits of smart home solutions.
• Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers.

Requirements