At InfyStrat, we are on the lookout for an innovative and skilled Data Engineer to join our dynamic team. In this position, you will be responsible for building and maintaining our data architecture, ensuring that our data is accessible, reliable, and timely. You will leverage your expertise to design robust data pipelines and optimize data flows to support analytical and operational needs across the organization. Collaborating with data analysts, data scientists, and other stakeholders, you will gather requirements to create scalable data solutions that drive business intelligence and insights. If you have a passion for data and enjoy tackling complex challenges, we want to hear from you!

Core Responsibilities

• Design, develop, and maintain data pipelines to support ETL processes.
• Ensure data quality and integrity across various data sources and systems.
• Collaborate with cross-functional teams to identify data requirements and create data models.
• Utilize big data technologies for large-scale data processing.
• Monitor and troubleshoot performance issues related to data processes.
• Stay updated on the latest technologies and best practices within the data engineering field.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and delivering excellent customer service. In this position, you will assist clients with their inquiries related to IT products and services, ensuring they receive knowledgeable and efficient support in Slovak.

Key Responsibilities

• Provide exceptional customer service by handling inquiries related to IT solutions, software, and technical support via phone, email, and chat in Slovak.
• Assist customers with troubleshooting, account management, and service inquiries.
• Educate clients on product features, service options, and best practices in using IT products.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to facilitate timely solutions for customer problems.
• Stay informed on industry trends, advancements, and company offerings to assist customers effectively.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers. 

What will you be doing?

We are looking for a diligent and committed person to join us in the role of Junior Business Analyst within the Transformation Department.  As a Junior Business Analyst, you will play a key role in supporting process improvements, system enhancements, and cross-functional initiatives that drive our transformation agenda.

 In this role you will:

As an Architecture and Research Engineer focusing on AWS serverless and Autonomous Operations or AI-Driven technologies, you will play a pivotal role in advancing our technological capabilities. This position requires innovative thinking and a passion for exploring new solutions that leverage the power of serverless architectures and autonomous operations. You will collaborate with cross-functional teams to conceptualize and design scalable and efficient systems based on cloud-native technologies.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Czech Speaking Customer Service Representatives in the Information Technology (IT) industry. This position is perfect for individuals who are passionate about technology and customer support. In this role, you will assist clients with their inquiries and technical issues, providing top-notch service in Czech.

Key Responsibilities

• Handle customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Czech.
• Assist users with troubleshooting issues, software installation, and product functionality.
• Provide clear and detailed information on product features, updates, and service offerings.
• Resolve technical issues promptly, ensuring a high level of customer satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Work closely with technical teams to provide detailed feedback and enhance service quality.
• Stay updated on IT industry trends and company products to deliver informed support.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.

Key Responsibilities

• Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
• Provide guidance and support to customers on product features, installation, and troubleshooting.
• Assist with account management, billing questions, and service upgrades.
• Resolve issues and complaints promptly while ensuring customer satisfaction.
• Document interactions accurately in the CRM system for seamless follow-up and reporting.
• Collaborate with technical teams to resolve complex issues and enhance the user experience.
• Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals passionate about technology and customer service. You will engage with clients across the Nordic region, assisting them with their IT-related inquiries and ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding IT products, services, and troubleshooting via phone, email, and live chat in Nordic languages.
• Provide support for software and hardware issues, guiding customers through solutions step-by-step.
• Assist clients with account management, service inquiries, and order processing.
• Resolve technical issues efficiently and ensure customer satisfaction throughout the process.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with technical teams to address ongoing service issues and enhance customer experience.
• Stay informed about technology trends and updates to provide applicable advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients with their IT-related inquiries and support them in navigating technological solutions in French.

Key Responsibilities

• Address customer inquiries regarding IT products, services, and technical support via phone, email, and chat in French.
• Assist customers with troubleshooting problems, providing step-by-step guidance and solutions.
• Educate customers on product features, software functionality, and service plans.
• Resolve customer complaints and issues efficiently while ensuring a positive experience.
• Accurately document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with technical support teams to escalate and resolve complex issues.
• Stay informed about new technologies, products, and industry trends to enhance service quality.

Requirements

Who we are:

Octopus by RTG is enabling a key partner organization to build their digital hub in Egypt looking for the right pioneers to work on exciting AI Projects.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Requirements

What you will be doing:

Work with cross-functional teams to ensure quality throughout the software development lifecycle

Design and execute test cases

Design and maintain E2E automated tests

Verify that the implemented software meets the business requirements

Suggest functionality improvements based on usability standards

Review requirements documents in terms of consistency, completeness, and correctness.