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Serbian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Pharmaceuticals industry. If you have a passion for helping others and a keen interest in healthcare, this role is designed for you. As a customer service representative, you will assist customers with inquiries related to pharmaceutical products and services, ensuring they receive the best possible support in Serbian.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, prescriptions, and services via phone, email, and live chat in Serbian.
  • Provide accurate information on product availability, dosage, pricing, and usage instructions.
  • Assist customers with prescription refills, order tracking, and any necessary changes to their orders.
  • Address and resolve customer complaints and concerns with professionalism and empathy.
  • Document all customer interactions clearly and accurately in the CRM system for compliance and follow-up purposes.
  • Collaborate with pharmacy staff and other departments to ensure comprehensive customer support.
  • Stay informed about pharmaceutical products and industry regulations to provide reliable and up-to-date information.

Requirements

Job Skills

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Security Architectures

posted by: spj_bot

Contract duration: Start with 6 months

Location: JHB

Pay rate: Negotiable

Security Architectures

The Head of Security Architecture for the organization is responsible for designing, implementing, and maintaining robust security architectures that protect sensitive data in compliance with regulations such as POPIA, GDPR. This role is critical in safeguarding the confidentiality, integrity, and availability of electronic health records (EHR), patient and employee information, medical devices, and cloud-based healthcare services. The role will focus on designing and developing security architecture that aligns business and corporate security strategy. The role will collaboratively direct Security Architects, IT, and Engineers to design and build security controls and solutions compliant with approved enterprise architecture frameworks and standards across business and digital.

What will you bring?

Risk-based decision-making - expert in ISO 27001 / NIST / CIS controls, able to quantify and articulate risk, then select proportionate, cost-effective controls.

Pen-testing & threat-modelling - scoping, overseeing, and translating results into enforceable patterns and backlog items.

Influential communication - proven ability to engage C-suite and delivery stakeholders alike, adapting style to gain agreement and drive secure-by-design culture.

Job Skills

identity and access management corporate security architecture framework security strategy toolchains cloud platforms on prem GCP communication backlog healthcare service collaboratively governance secure system endpoint protection project managers ldap teamwork best practices antivirus translating control framework firewalls enterprise architecture e c integrate enterprise architecture framework decision make security policy risk based research secure coding cloud architecture collaborates virtual network IAM operational coordination security domain threat modelling advise API electronic records mitigate network segmentation track pen incident response presented managing risk projects cloud security phase validating SAML aligns business security network designing security CISA collaboration security requirements togaf ad vulnerabilities architecture analysis network infrastructure network security private cloud operation validation usability manage security system design design review application architecture security architectures security infrastructure medical device balancing devsecops design thinking computer science security technology security control web application SIEM design leadership coding security pattern security architecture infrastructure encryption scale model threats
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Telehealth Registered Nurse - Greece

posted by: spj_bot

Unimed is the industry leader in the global pharmaceutical supply chain and medical chest certification within the maritime industry.

At Telemed+ by UNIMED as a leading provider of health services for the maritime industry, we are offering innovative healthcare solutions to seafarers around the globe. As a part of our expanding Telehealth team, you will play a critical role in ensuring the well-being of maritime professionals, providing timely and accurate medical support remotely.

We are seeking a highly skilled and compassionate Telehealth Registered Nurse (RN) to join our team. This position involves delivering telemedicine services to maritime workers aboard vessels at sea, providing virtual consultations, medical guidance, and emergency response support through digital platforms. The ideal candidate is experienced in nursing, technology-savvy, and thrives in a dynamic, fast-paced environment.

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