user management

Contact Center Administrator

posted by: spj_bot

DSI, a Dallas-based sales enablement company has an immediate opportunity for an analytical Contact Center Administrator to support and expand the capabilities of our sales call center(s).

As the Contact Center Administrator, you will own the day-to-day operational administration of our call center platform and user management of related user applications for our sales call center team. You will be responsible for system configuration and user management based on best practices and business requirements, provide specialized expertise around products and implementation, and analyze performance metrics.

This position will report through our Systems Operations team and requires daily collaboration with senior level call center management (including international centers).

This is a remote opportunity; candidates must reside in the United States.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

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DOMO Data Architect

posted by: spj_bot

DSI Systems Inc., an authorized AT&T partner and premier Dallas-based sales enablement company, is looking for a highly skilled and experienced DOMO Data Architect to join our growing data and analytics team. You'll be responsible for the design, development, implementation, maintenance, and ongoing administration of our Domo platform. This role requires a deep understanding of Domo's capabilities, best practices for data integration and visualization, and strong administrative skills to ensure optimal performance, security, and user experience. You'll also play a key role in collaborating with our external Domo consultants to enhance our platform's capabilities.

This is an in-office position that will report to our location in Richardson, Texas.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

collaborating optimize data sales data cloud platforms communication dashboards governance integrating collaborate data engineers best practices communication skills operations system performance problem solving data governance domo dashboard magic user management internal standards e system administrators manage cross functional information system research scalable mysql flat files plan data quality consultants management security mobility broadband validate user provision sql databases user experience datasets data warehousing concepts reliability ul data integration manage data calculated data modeling effective visualizations logistics visualization sale enablement life insurance databases flat files collaboration administrative skill ETL planning technical support act administrative procedures manipulating data ingest data business requirement workbench sale management computer science translate analytical enforce tableau data engineering data source telecommunications tools e analytics call center data sources consulting design test operational efficiency data pipelines develop test proprietary software data manipulation
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