Exciting Opportunity: German Customer Support in Greece with Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Customer Support Representative in Greece, complete with a relocation package! This position is perfect for individuals who are looking to further their careers in customer service while immersing themselves in the beautiful and historically rich environment of Greece.
Key Responsibilities
- Provide outstanding support to German-speaking customers through various communication channels, including phone, email, and chat.
- Respond to customer inquiries regarding products, services, and company policies promptly and accurately.
- Effectively manage and resolve customer concerns and complaints to ensure high satisfaction levels.
- Document all customer interactions meticulously in our CRM system for continuous quality improvement.
- Collaborate with colleagues across departments to deliver holistic solutions to enhance customer experiences.
- Keep up to date with product knowledge, industry trends, and company offerings to provide informed support.
Requirements