About Excelya

At Excelya, we combine passion, scientific excellence, and collaboration to support our clients across the entire drug development lifecycle. As a trusted partner of leading pharmaceutical and biotechnology companies, we are looking for a Pharmacovigilance Case Processing Officer to join a global safety team and contribute to the delivery of high-quality pharmacovigilance activities in an international environment.

Missions

As a Pharmacovigilance Case Processing Officer, you will support the Global Safety team and ensure the timely and compliant management of case processing activities.

Your main responsibilities will include:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays delivers unforgettable guest experiences across the Whitsundays and Great Barrier Reef.

At the heart of our premium offering is Reefworld, our exclusive offshore experience at Hardy Reef and home to Reefsuites - Australia’s first underwater accommodation – and Reefsleep, our unique overnight experience on the Great Barrier Reef. Here, an extraordinary location is matched with personalised service, quality food and beverage and premium hospitality.

Based in Airlie Beach, Cruise Whitsundays also operates a fleet of vessels delivering day tours, sailing adventures and resort connections to some of the Whitsundays’ most iconic destinations, including Whitehaven Beach and the Great Barrier Reef.

About Journey Beyond

Cruise Whitsundays is part of Journey Beyond, Australia’s leading experiential tourism group, operating 20 brands across Australia and New Zealand.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays delivers unforgettable guest experiences across the Whitsundays and Great Barrier Reef.

At the heart of our premium offering is Reefworld, our exclusive offshore experience at Hardy Reef and home to Reefsuites - Australia’s first underwater accommodation – and Reefsleep, our unique overnight experience on the Great Barrier Reef. Here, an extraordinary location is matched with personalised service, quality food and beverage and premium hospitality.

Based in Airlie Beach, Cruise Whitsundays also operates a fleet of vessels delivering day tours, sailing adventures and resort connections to some of the Whitsundays’ most iconic destinations, including Whitehaven Beach and the Great Barrier Reef.

About Journey Beyond

Cruise Whitsundays is part of Journey Beyond, Australia’s leading experiential tourism group, operating 20 brands across Australia and New Zealand.

Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic technology ecosystem. RTG partners with local and international organizations to build exceptional digital customer experiences, establish engineering hubs, and launch ventures across multiple industries and domains. Through its events, spaces, and content, RTG serves as a catalyst for innovation, impact, and sustainable growth.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading technology consultancy group. With over a decade of experience and a successful track record of delivering more than 300 projects across Europe, the Middle East, and North America, RTG has established itself as a trusted technology partner and a preferred employer in the Egyptian market.

Together, Octopus and Robusta are building a bridge between Europe and Africa by creating tailored engineering hub solutions that connect global companies with exceptional talent.

About the Role

We are looking for a Senior QA Engineer to join our growing team. In this role, you will be responsible for ensuring the quality and reliability of our products by collaborating closely with cross-functional teams throughout the software development lifecycle. You will drive both manual and automated testing efforts while contributing to continuous quality improvements.

Excelya is looking for a motivated Quality Safety Officer to join our dedicated Safety team. As part of our company values of Audacity, Care, and Energy, you will contribute to advancing innovative clinical trials that improve patient outcomes.

In this role, you will oversee quality control activities related to pharmacovigilance processes, ensuring compliance with global regulatory requirements, internal procedures, and industry standards while contributing to continuous quality improvement and patient safety.

Key Responsibilities:

• Perform quality control reviews of pharmacovigilance cases to ensure accuracy, completeness, and regulatory compliance.
• Ensure consistency and reliability of safety data entered in pharmacovigilance databases.
• Manage and navigate pharmacovigilance databases to support case review, follow-up, and data quality activities.
• Gain proficiency in internal processes and workflows to ensure compliance and operational excellence.
• Contribute to the continuous improvement of pharmacovigilance quality processes and documentation standards.

Requirements

Education: Bachelor’s degree in Life Sciences, Pharmacy, or a health-related field. Additional training or certification in Pharmacovigilance or Quality Management is a plus.

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Customer Support Representative in Greece, complete with a relocation package! This position is perfect for individuals who are looking to further their careers in customer service while immersing themselves in the beautiful and historically rich environment of Greece.

Key Responsibilities

• Provide outstanding support to German-speaking customers through various communication channels, including phone, email, and chat.
• Respond to customer inquiries regarding products, services, and company policies promptly and accurately.
• Effectively manage and resolve customer concerns and complaints to ensure high satisfaction levels.
• Document all customer interactions meticulously in our CRM system for continuous quality improvement.
• Collaborate with colleagues across departments to deliver holistic solutions to enhance customer experiences.
• Keep up to date with product knowledge, industry trends, and company offerings to provide informed support.

Requirements