(Fluent English) QA Engineer (remotely)
Who are we?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.
What you will do:
- Create and execute manual test cases based on functional specifications;
- Build and maintain test plans in Zephyr (JIRA);
- Identify, log, and track defects in JIRA; verify fixes and perform retesting;
- Validate user stories against acceptance criteria;
- Collaborate closely with Product and Development teams using a Shift-Left approach;
- Participate in daily stand-ups and sprint ceremonies;
- Support test automation efforts and contribute to CI/CD pipelines;
- Perform smoke, regression, and production testing.
What you need to succeed in this role: