Skip to main content

Platform Manager - Zendesk

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony system configuration customer experience customer support sales ul scalable manage plan managing integrations business requirement management sale management user role dashboards governance performance reporting continuous improvement logistics translate operational experience design analytical skill manager subject matter enterprise systems operational excellence data ingestion enterprise environment life insurance systems operations collaborate reliable workflows operations knowledge base system system performance knowledge base business intelligence operations sales middleware mobility broadband reporting integrity operational reporting API verbal communication skill systems management zendesk logic automations operational efficiency sale operation coordinate CRM proprietary software integrations
View the job post & apply

Platform Manager - Cresta

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Cresta to lead the administration, optimization, and strategic evolution of our Cresta AI platform. This role is responsible for maximizing the platform’s impact across Sales and Support by enhancing agent performance, improving operational efficiency, and strengthening the overall customer experience.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Cresta—overseeing configuration, integrations, analytics, and platform governance. This individual partners cross-functionally with Sales, Operations, Quality, and Training teams to translate business needs into scalable AI-driven solutions, ensuring consistent adoption, measurable performance improvement, and long-term platform value.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony performance improvement leadership customer experience refine ul customer service sales scalable manage plan managing integrations business requirement performance improving sale management dashboards governance troubleshooting reporting tools continuous improvement cross functional collaboration logistics translate operational manager measurable performance subject matter best practice center operations operational excellence sale enablement long term life insurance systems operations support operations analytics workflows stakeholder management coaching effectiveness adoption operations sales mobility broadband verbal communication skill real time quality assurance manage escalations operational efficiency sale operation data mapping coordinate CRM proprietary software integrations
View the job post & apply

Deutschsprachiger Customer Support Agent für eine Onlinebank in Malta

posted by: spj_bot

Du suchst mehr als nur „einen Job im Kundenservice“?

Wie wäre es damit, eine Karriere im Finanzdienstleistungsbereich aufzubauen – und das auf einer Mittelmeerinsel, wo deine Mittagspause Sonne, Meerblick und Kolleg:innen aus aller Welt beinhalten kann?

Unser Kunde baut sein deutschsprachiges Team in Malta weiter aus und sucht jemanden, der gerne mit Kund:innen arbeitet, ein Verständnis für Vertrieb mitbringt und sich fachlich weiterentwickeln möchte – nicht jemanden, der für immer nur Tickets beantwortet.

Du wirst Teil des deutschen Teams sein und eng mit deinem Team Leader sowie mit bereichsübergreifenden Abteilungen wie Payments und Collections zusammenarbeiten. Deine Arbeit befindet sich direkt im Zentrum der Customer Journey.

Deine Aufgaben:

Job Skills

View the job post & apply

(Fluent English, eBL) Trade Operations Specialist (LATAM)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

Website Marketing Executive

posted by: spj_bot

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide.

About the role

We are seeking a dynamic and results-driven Website Marketing Executive to join our marketing team.  Reporting to the Senior Web Strategy & Optimisation Manager, you will maintain and update our digital platforms, while optimising onsite performance through a data‑driven, test‑and‑learn approach.

You will also support the creation of product collateral and internal communications, working closely with teams across the business and external agencies. The ideal candidate is analytical, organised, and proactive, with strong communication skills, with a passion for staying ahead of digital trends.

Key Responsibilities

Job Skills

View the job post & apply

Paraplanner

posted by: spj_bot

Paraplanner

Location: Buffalo Grove, IL – Fully On-site

Experience Level: Associate to Mid-Senior (3–5 Years Preferred)

Industry: Financial Services

Visa Sponsorship: Not available for this position.

Our firm has been retained by an established financial services practice to find a dedicated and detail-oriented Paraplanner. This role is ideal for a professional who enjoys the "behind-the-scenes" work of financial planning—building robust plans using a proprietary Excel-based system and managing the critical workflows that follow client meetings.

This position is a perfect fit for an experienced Paraplanner or a Financial Advisor/Planner who wishes to step away from the client-facing sales cycle and transition into a role focused entirely on the technical and administrative side of wealth management.

Key Responsibilities:

Job Skills

View the job post & apply

Junior Web Developer (AI - Powered Landing Pages & Funnels)

posted by: spj_bot

Location: Santa Ana, CA (In-Office, 5 Days/Week)

Type: Full-Time

Salary: $24 - $26 per hour

About Us

eJam is a fast-growing DTC incubator powering top-performing consumer brands. We're obsessed with testing, iterating, and scaling — and we're looking for a hungry junior developer who's fluent in modern web fundamentals and AI-powered development tools like Claude Code, Cursor, and v0.

You'll work alongside our CRO team, designers, and marketing leads in our Santa Ana office to rapidly build and iterate on high-converting landing pages, checkout experiences, and funnel flows. This role is perfect for someone who can move fast, leverage AI to accelerate development, and isn't afraid to learn on the fly.

What You'll Work On

Landing page & funnel development

  • Building conversion-focused landing pages from Figma designs
  • Custom checkout pages and multi-step funnels using Checkout Champ
  • A/B test variants and rapid iteration cycles in a high-velocity testing environment
  • Webflow landing page builds and customizations

Tracking & analytics implementation

Job Skills

View the job post & apply

Senior Consultant / Manager - Analytics Consulting - B2B

posted by: spj_bot

Tiger Analytics is a leading advanced analytics consulting firm, partnering with several Fortune 100 companies to leverage data for creating significant business value. We pride ourselves in our deep expertise in data science, machine learning, and AI, which has earned recognition from notable market research firms, including Forrester and Gartner.

We are seeking a Techno-Functional Analytics Consultant to lead end-to-end client analytics programs. This role sits at the intersection of business strategy, data, and delivery. The consultant will partner closely with client stakeholders to understand business processes and data, co-design analytics solutions, guide hands-on analysis, oversee delivery execution, and clearly articulate business value to executive audiences.

Responsibilities:

Job Skills

View the job post & apply

Founding ML Engineer

posted by: spj_bot

Founding ML Engineer

Location: San Francisco, CA (In-person)

Compensation: $150K – $200K • 0.20% – 1.00% Equity

Our client is a high-growth, YC-backed startup based in San Francisco seeking a Founding ML Engineer to help redefine how engineering output is measured and optimised. This organisation is building a definitive platform that leverages modern AI to provide engineering teams with an accurate, actionable view of productivity, impact, and collaboration.

The company has secured a $4.2M seed round from top-tier investors and has demonstrated consistent double-digit month-over-month revenue growth. This role offers a rare opportunity to join at the ground floor and develop the machine learning systems that will shape how millions of engineers and leaders understand their work. The Founding ML Engineer will work directly with a CTO (MIT alum and former founding engineer) and a CEO with a proven track record of scaling startups from $0 to $30M in ARR.

Key Responsibilities

Job Skills

View the job post & apply

Founding GTM Engineer

posted by: spj_bot

Founding GTM Engineer

Location: San Francisco, CA (In-person)

Compensation: $100K – $140K • 0.01% – 0.10% Equity

We are building the premier software platform designed to help elite engineering teams move faster. Trusted by over 150+ high-growth customers and backed by a $4.2M seed round from top-tier investors (including Y Combinator), we have maintained double-digit month-over-month growth since mid-2025.

As our Founding GTM (Go-To-Market) Engineer, you will be the bridge between our technical product and our customers. This is a rare "ground floor" opportunity to work directly with our CEO (who scaled multiple teams from $0–$30M ARR) and our CTO (formerly a founding engineer at a successful startup). You aren't just selling; you are shaping how millions of engineers and leaders understand their work.

What you’ll do:

Job Skills

View the job post & apply
Subscribe to workflows

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts