Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Jobs in Greece! We are looking for enthusiastic candidates ready to take their careers to the next level while enjoying the vibrant culture and lifestyle Greece has to offer. Our fully paid relocation package ensures a smooth transition for successful applicants. This role involves providing top-notch support to our Portuguese-speaking clientele across various sectors.

Key Responsibilities

• Communicate effectively with Portuguese-speaking clients, addressing their inquiries and resolving issues through phone, email, and chat.
• Provide detailed information about products and services, ensuring customers have a clear understanding of their options.
• Document customer interactions and feedback in our CRM system for quality assurance and service improvement.
• Handle complaints and inquiries in a professional manner, striving to achieve high levels of customer satisfaction.
• Collaborate with cross-functional teams to maintain smooth operations and enhance the customer experience.
• Stay updated on company policies, promotions, and updates relevant to the services offered.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Support Agent specializing in Logistics. This role offers the exciting opportunity to work in Greece with paid relocation assistance. As a Support Agent, you will be instrumental in providing top-notch service to our German-speaking clients, ensuring their logistics inquiries and needs are met with professionalism and efficiency.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, order tracking, and service policies.
• Effectively resolve customer complaints and issues to maintain high satisfaction levels.
• Accurately document all customer interactions and issues in our CRM system for effective tracking and follow-up.
• Collaborate with logistics and operations teams to ensure timely and efficient solutions for customer inquiries.
• Keep abreast of service updates, policies, and industry trends to provide knowledgeable support to clients.

Requirements

Embark on an exciting adventure with Mercier Consultancy MD as a German Speaking Recruiter! We are searching for passionate recruitment professionals who are ready to make a move to beautiful Greece. With a fully paid relocation package, this is an exceptional opportunity to expand your recruiting career while enjoying the Mediterranean lifestyle!

Your Responsibilities:

• Leverage your recruiting skills to source, engage, and attract talented candidates in diverse industries who speak German.
• Conduct in-depth interviews to assess candidates' skills, experience, and alignment with our clients' company cultures.
• Develop strong relationships with both candidates and hiring managers to ensure a smooth and effective recruitment process.
• Manage the full recruitment lifecycle—from crafting compelling job postings to facilitating offer negotiations.
• Collaborate with hiring managers to understand their unique needs and deliver tailored solutions promptly.
• Stay informed about current trends and best practices in recruitment to enhance our strategies and outcomes.
• Provide regular updates to the management team regarding recruitment activities, candidate feedback, and market insights.

Requirements

Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce a remarkable opportunity for a German Speaking Payment Support Specialist in the fast-paced FinTech industry. This role offers a fully paid relocation package to Greece, allowing you to combine your career with an enriching life experience in a beautiful Mediterranean environment.

As a key member of our team, you will assist German-speaking clients with their payment solutions, ensuring they receive exceptional service and support throughout their journey.

Key Responsibilities

• Provide top-tier payment support to German-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to payment processing and resolve any issues efficiently.
• Educate clients on payment solutions and guide them through the use of our platform.
• Document client interactions and feedback accurately for continuous improvement.
• Collaborate with internal teams to enhance service quality and develop user-friendly solutions.
• Stay updated on the latest trends in payment solutions and FinTech innovation to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting German Speaking Job opportunities in Greece! We are looking for passionate individuals who are eager to work in a vibrant environment and make a difference. This role includes a fully paid relocation package, allowing you to settle comfortably in Greece while you embark on your professional journey. Positions available span various sectors, offering diverse opportunities to match your skills and interests.

Key Responsibilities

• Engage with German-speaking clients, providing support and assistance based on their needs in various capacities.
• Develop and maintain strong relationships with customers through effective communication and responsiveness.
• Assist in resolving inquiries, complaints, and providing solutions to enhance customer satisfaction.
• Document customer interactions accurately in our CRM system for follow-up and quality assurance.
• Collaborate with team members across departments to ensure a seamless customer experience.
• Stay informed about industry trends and product knowledge to provide customers with accurate information.

Requirements