Mercier Consultancy MD is excited to present an excellent opportunity for Norwegian Speaking Professionals to join our team in Bulgaria. This position includes paid relocation and offers a competitive salary of 1900 Euro per month. We are looking for dedicated individuals who are eager to contribute to our thriving team while experiencing life in beautiful Bulgaria.

Key Responsibilities

• Engage with customers in Norwegian, assisting with inquiries and delivering outstanding service.
• Troubleshoot and resolve customer issues efficiently, ensuring a positive experience.
• Maintain accurate records of customer communications and transactions in the CRM system.
• Work collaboratively with team members to drive customer satisfaction.
• Remain up-to-date with company offerings to effectively support customers.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

Remote Customer Support Specialist – $19/hr Starting, No Degree Necessary

Are you dedicated to providing exceptional customer service and skilled at resolving issues? We’re looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction.

Responsibilities:

Address customer inquiries with patience and detailed understanding.
Resolve complaints and issues swiftly, aiming for first-contact resolution.
Communicate effectively, ensuring all customer communications are clear and professional.
Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere.

Qualifications:

Strong passion for customer service and a helpful, patient attitude.
Excellent communication skills, capable of engaging effectively with diverse individuals.
Ability to work independently, manage time effectively, and prioritize tasks.
Proficiency with technology, comfortable navigating multiple software environments.