Mercier Consultancy MD is thrilled to announce openings for Danish Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Danish and have a passion for delivering outstanding customer service. As a representative, you will be the first point of contact for our Danish-speaking clients, helping to address their inquiries and resolve any issues they may encounter.

Key Responsibilities

• Provide top-tier customer support to Danish-speaking clients through phone, email, and live chat.
• Handle inquiries related to products and services, ensuring that information is clear and accurate.
• Efficiently resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions and maintain detailed records.
• Work collaboratively with other departments to enhance service delivery.
• Stay updated with product information and policy changes to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Danish Speaking Customer Support Representatives in Sofia. This position is perfect for individuals who are fluent in Danish and have a passion for helping others. You will be engaging directly with our Danish-speaking customers, providing assistance, resolving issues, and ensuring they receive exceptional service throughout their experience.

Responsibilities

• Provide excellent customer support to Danish-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring clarity and accuracy.
• Resolve customer complaints and escalate issues when necessary.
• Document customer interactions and maintain accurate records.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay informed about product knowledge and any updates that affect customer service.

Requirements

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers.  Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As an intern in Danaos Shipping

You will have the opportunity to be a part in one of the following departments, according to your specialty.

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers.  Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As an intern in Danaos Shipping

You will have the opportunity to be a part in one of the following departments, according to your specialty.

Alumil, recognized as one of Europe’s leading pioneers in the research, development, and manufacturing of architectural aluminum systems, is on the lookout for a skilled Senior Sales Engineer.

Who are we looking for?

We seek a professional with the ability to connect with key players in the construction industry to secure projects and boost our sales presence in Uganda. In this role, not only will you tackle direct sales responsibilities, but you will also cultivate strong partnerships that enhance both our sales volume and the esteemed reputation of our company in the region.

About the profile

The chosen candidate will be the first full-time sales engineer based in Uganda, reporting directly to the Country Sales Manager of Alumil Systems East Africa Ltd in Kenya. This role demands a contemporary salesperson who brings together both structural expertise and excellent interpersonal skills. You should be dynamic, detail-oriented, and possess a vibrant personality.

We are seeking someone who embodies the following qualities:

We are hiring on behalf of our client, a leading property developer in Cyprus and Greece, for an Office Engineer, to join their dynamic construction team in Paphos.

Responsibilities:

• Calculate quantities & prepare purchase orders by verifying specifications quantities & price
• Issue tender documents and invitations tenders to potentials suppliers
• Forwarding orders to suppliers, monitoring and expediting orders
• Keep information accessible by sorting & filling documents
• Build & maintain good relation with existing & new supplies
• Monitor site deliveries in terms of compatibility of deliveries with PO specs.
• Review deliveries against the orders
• Track the status of any order
• Keep constant check on stock levels
• Research of new materials for design & cost saving
• Allocate codes in all invoices
• Prepare quotations for the clients
• Search for materials & get quotations from suppliers/subcontractors regarding client’s requests
• Prepare presentations for finishes & extras for the clients 

Requirements

The role reports directly to a Senior Executive Role and matrixed to the Finance Director.

As a part of your role you will:

• Provide dedicated Personal Assistant support to the Senior Executive including calendar management, meeting coordination, travel arrangements, and expense monitoring.
• Deliver comprehensive administrative support to the Finance Department.
• Assist with the coordination and execution of finance-related projects.
• Support the preparation and organization of Finance Department presentations and materials.

Requirements

The ideal candidate should have

• Bachelor’s degree in Finance, Shipping, or Business Administration.
• Excellent command of the English language, both written and spoken.
• Strong computer literacy. (Excel and Powerpoint)
• High level of professionalism, discretion, and confidentiality.
• Excellent time-management, organizational, and problem-solving skills. 
• Previous experience in a similar role will be considered as an asset

Benefits

We offer:

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

Showroom Consultant

Who are we looking for?

We are currently seeking a Showroom Consultant who will play a vital role in enhancing our customer experience and showcasing the quality of our products in our showroom at Efkarpia. The ideal candidate will leverage his/her customer centric approach, to assist clients in selecting the best solutions regarding architectural aluminium solutions for their projects. If you are passionate about providing exceptional customer service and understanding the client's needs, then our role is for you! Some key character traits that describe they way you work are attention to detail, initiative and ownership.

What about your daily routine?

As an IT Support Engineer

You will provide remote IT Support services across all vessels of the fleet and Piraeus office employees

As a part of your role, you will:

• Provide on call and remotely 1st level support to vessels for regarding Software, Hardware, Network, OS and communication issues

• Conduct new buildings installations
• Be responsible for vessels systems integration (servers, UTMs, networks, special shipping equipment)

Requirements

The ideal candidate should have

• Degree in Information Technology
• Experience in an IT support role
• Experience with MS Active Directory. MS Windows and MS Office.
• Good Knowledge of Networks
• Ability to travel abroad, if necessary
• Familiarity with English language
• Good communication, Problem Solving, Teamwork

Benefits

We offer

Mercier Consultancy MD is excited to announce a variety of Dutch Speaking job opportunities available in Greece, with both full-time and part-time remote positions. This is a fantastic chance for Dutch speakers looking to work in a vibrant and culturally rich environment while enjoying the flexibility of remote work. Join our dedicated team and contribute to our mission of delivering exceptional service to our clients.

Key Responsibilities

• Engage with clients and prospects in the Dutch language through various communication channels.
• Handle inquiries, provide information, and support clients with their needs effectively.
• Document interactions and manage client information in our CRM system.
• Collaborate with the team to enhance service delivery and optimize processes.
• Stay updated on our products and offerings to advise clients accurately.
• Participate in team meetings and contribute ideas for improving customer satisfaction and operational efficiency.

Requirements