Mercier Consultancy MD is seeking dedicated and enthusiastic individuals to join our team as Italian Speaking Customer Support Representatives in Sofia. In this role, you will provide outstanding customer service to our Italian-speaking clients, addressing their inquiries and resolving issues in a friendly and efficient manner. This is a fantastic opportunity to be part of a dynamic team that values customer satisfaction and continuous improvement.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Handle customer inquiries related to products and services, ensuring clear and accurate communication.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Document all customer interactions and maintain detailed records for future reference.
• Work closely with other teams to enhance the overall customer experience.
• Stay informed about product updates to provide customers with accurate information and support.

Requirements

Mercier Consultancy MD is excited to offer positions for Italian Speaking Customer Support Representatives in Sofia. This is a fantastic opportunity for individuals fluent in Italian who are passionate about providing top-notch customer service. As part of our dynamic team, you will support our Italian-speaking clients by addressing their inquiries and ensuring a seamless experience with our products and services.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking clients via phone, email, and live chat.
• Manage and resolve inquiries related to products and services in a timely manner.
• Assist customers with any concerns they might have, ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain records for future reference.
• Collaborate with other teams to improve customer experience and expedite resolutions.
• Stay informed about product updates and developments to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Italian Speaking Customer Support Representatives in Sofia. If you are fluent in Italian and have a passion for helping customers, we want you on our team! In this role, you will provide vital support to our Italian-speaking clients, ensuring their questions and concerns are addressed promptly and effectively, all while contributing to a positive customer experience.

Key Responsibilities

• Provide excellent customer service to Italian-speaking clients through various communication channels including phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about product knowledge and any updates to best assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us.

Key Responsibilities

• Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, focusing on customer satisfaction.
• Document all customer interactions and maintain detailed records for future reference.
• Collaborate with internal teams to improve service delivery and the overall customer experience.
• Stay informed on product knowledge to assist customers effectively with their needs.

Requirements

Mercier Consultancy MD is thrilled to announce openings for Danish Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Danish and have a passion for delivering outstanding customer service. As a representative, you will be the first point of contact for our Danish-speaking clients, helping to address their inquiries and resolve any issues they may encounter.

Key Responsibilities

• Provide top-tier customer support to Danish-speaking clients through phone, email, and live chat.
• Handle inquiries related to products and services, ensuring that information is clear and accurate.
• Efficiently resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions and maintain detailed records.
• Work collaboratively with other departments to enhance service delivery.
• Stay updated with product information and policy changes to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Danish Speaking Customer Support Representatives in Sofia. This position is perfect for individuals who are fluent in Danish and have a passion for helping others. You will be engaging directly with our Danish-speaking customers, providing assistance, resolving issues, and ensuring they receive exceptional service throughout their experience.

Responsibilities

• Provide excellent customer support to Danish-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring clarity and accuracy.
• Resolve customer complaints and escalate issues when necessary.
• Document customer interactions and maintain accurate records.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay informed about product knowledge and any updates that affect customer service.

Requirements

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers.  Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As an intern in Danaos Shipping

You will have the opportunity to be a part in one of the following departments, according to your specialty.

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers.  Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As an intern in Danaos Shipping

You will have the opportunity to be a part in one of the following departments, according to your specialty.

Alumil, recognized as one of Europe’s leading pioneers in the research, development, and manufacturing of architectural aluminum systems, is on the lookout for a skilled Senior Sales Engineer.

Who are we looking for?

We seek a professional with the ability to connect with key players in the construction industry to secure projects and boost our sales presence in Uganda. In this role, not only will you tackle direct sales responsibilities, but you will also cultivate strong partnerships that enhance both our sales volume and the esteemed reputation of our company in the region.

About the profile

The chosen candidate will be the first full-time sales engineer based in Uganda, reporting directly to the Country Sales Manager of Alumil Systems East Africa Ltd in Kenya. This role demands a contemporary salesperson who brings together both structural expertise and excellent interpersonal skills. You should be dynamic, detail-oriented, and possess a vibrant personality.

We are seeking someone who embodies the following qualities:

We are hiring on behalf of our client, a leading property developer in Cyprus and Greece, for an Office Engineer, to join their dynamic construction team in Paphos.

Responsibilities:

• Calculate quantities & prepare purchase orders by verifying specifications quantities & price
• Issue tender documents and invitations tenders to potentials suppliers
• Forwarding orders to suppliers, monitoring and expediting orders
• Keep information accessible by sorting & filling documents
• Build & maintain good relation with existing & new supplies
• Monitor site deliveries in terms of compatibility of deliveries with PO specs.
• Review deliveries against the orders
• Track the status of any order
• Keep constant check on stock levels
• Research of new materials for design & cost saving
• Allocate codes in all invoices
• Prepare quotations for the clients
• Search for materials & get quotations from suppliers/subcontractors regarding client’s requests
• Prepare presentations for finishes & extras for the clients 

Requirements