Mercier Consultancy MD is seeking a motivated Dutch Speaking Lead Generation Specialist to join our dedicated team in Greece. This role offers the unique opportunity of fully paid relocation, allowing you to immerse yourself in a vibrant culture while contributing to our online network platform. You will be responsible for generating leads within Dutch-speaking markets, fostering initial relationships, and promoting our innovative services.

Key Responsibilities

• Research and identify potential leads in the Dutch-speaking market to build a strong prospect pipeline.
• Reach out to potential clients via phone, email, and social media, effectively communicating the advantages of our platform.
• Qualify leads to assess their needs and interests, ensuring a good fit with our services.
• Document interactions and update records in our CRM system to track progress and lead status.
• Collaborate with the marketing and sales teams to devise effective lead generation strategies.
• Stay current on industry trends to better convey our platform’s value to potential users.

Requirements

About the Job

Join Excelya as Clinical Logistic Supply Manager, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Medical Writing. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities :

Study Start-Up Coordination : Participation in study launch meetings, organization of internal evaluation committees, drafting of Scope of Work/Request for Proposal (SoW/RFP), and development of timelines with ongoing tracking.

CRO Selection & Contracting : Involvement in CRO selection (proposal analysis, bid defense meetings), budget estimation, financial/legal negotiation, and follow-up on contract approvals.

CRO Oversight: Leading the CRO kick-off meeting, reviewing user documentation, managing technical specifications, and coordinating input from internal stakeholders.

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
• Provide detailed information about bookings, payment options, and cancellation policies.
• Assist customers with modifying or canceling their reservations as needed.
• Resolve customer complaints and issues in a timely and professional manner.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Work closely with internal teams to ensure seamless resolution of customer issues.
• Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prominent Logistics Company based in Greece. This role is an excellent fit for individuals who enjoy the logistics and supply chain industry and are dedicated to providing exceptional customer service. You will assist clients with inquiries related to logistics operations while communicating in Portuguese, contributing to their overall satisfaction.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and delivery updates via phone, email, and chat in Portuguese.
• Provide information on shipping policies, pricing, and transit times.
• Assist customers with resolving issues related to shipments, including delays or discrepancies.
• Document all interactions and maintain accurate records within the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely resolution of customer concerns.
• Stay informed on logistics industry trends and the company's service offerings to provide up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an esteemed automotive company, with the flexibility to work remotely from Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. You will assist customers in navigating their inquiries, offering solutions while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and repairs via phone, email, and chat in German.
• Provide expert assistance regarding vehicle features, specifications, and maintenance options.
• Help customers with scheduling service appointments and resolving service-related issues.
• Ensure customer concerns are addressed promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for reference.
• Collaborate with service and sales teams to improve the overall customer experience.
• Stay informed about automotive industry trends and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading tech company in Greece. This position is tailored for individuals who possess a passion for technology and a dedication to providing exceptional customer support. In this role, you will help customers navigate their inquiries and resolve issues efficiently, all while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products and services via phone, email, and live chat in Dutch.
• Provide assistance with product installation, troubleshooting, and usage instructions.
• Educate customers about features, updates, and promotional offers.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to address customer concerns and improve service delivery.
• Stay informed about the latest technology trends and product offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order management and resolve any issues connected to their purchases.
• Document customer interactions thoroughly in the CRM system to ensure effective follow-up
• Collaborate with internal teams to address service challenges and enhance customer satisfaction.
• Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to provide an opportunity for a Dutch Speaking Sales Agent, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic sales professionals who are ready to take their careers to the next level by joining a dynamic team that focuses on delivering exceptional service and solutions to our Dutch-speaking clients.

Responsibilities

• Identify and engage potential clients in the Dutch-speaking market through various sales techniques, including cold calling, networking, and email outreach.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions that meet their requirements.
• Conduct persuasive presentations and product demonstrations, effectively communicating the value of our offerings.
• Manage the end-to-end sales process, from lead generation to closing deals, and ensure a smooth transition for clients.
• Collaborate with the marketing and support teams to align strategies and enhance customer satisfaction.
• Meet and exceed sales targets while contributing to team goals and initiatives.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

Responsibilities:

Mercier Consultancy MD is eager to welcome a Danish Speaking Content Moderator to our diverse team in Sofia, Bulgaria! This role comes with relocation support, allowing you to fully embrace the vibrant culture and lifestyle of Sofia while making a meaningful contribution to our community. As a Content Moderator, your primary responsibility will be to review and manage user-generated content in Danish, ensuring it complies with our guidelines and standards.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish for compliance with community standards.
• Accurately categorize and assess content according to established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights into content trends and user behavior to help improve moderation strategies.
• Collaborate with team members to continuously enhance moderation processes.
• Stay informed about changes in company policies and best practices related to content moderation.

Requirements