communication software

Momentum Technical SME

posted by: spj_bot

VA is migrating to the Momentum cloud solution, configured for VA as Integrated Financial and Acquisition Management System (iFAMS) and hosted in the VA Azure cloud. VA is gaining increased operational efficiency, productivity, agility, and flexibility from a modern enterprise resource planning (ERP) cloud solution. The new system also provides additional security, storage, and scalability. We are looking for a Momentum Technical SME to support this project.

Key Responsibilities

  • Implement a financial and acquisition management system for a Cabinet Level Agency.
  • Provide technical direction and guidance in the performance of analysis, requirements and development, and implementation of Momentum.
  • Make recommendations on system improvements in the following specialties as they pertain to Momentum: information systems architecture, modeling and simulation.
  • Provide technical, managerial, or administrative direction for functional domains related to IT systems and projects.

Requirements

Job Skills

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Danish Speaking Products Support Specialist in Sofia, Bulgaria - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Products Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals who are enthusiastic about customer service and technology, and who want to assist Danish-speaking customers in maximizing their experience with our products. As a key member of our support team, you will be the first point of contact for customers and play a crucial role in their satisfaction.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking users through phone, email, and chat channels.
  • Help customers with inquiries regarding product features, functionalities, and troubleshooting.
  • Guide customers through setup processes and resolutions for any product-related issues.
  • Document customer interactions thoroughly in our CRM system to ensure accurate records.
  • Collaborate with the technical support team for advanced troubleshooting and issue resolution.
  • Stay informed about product updates and industry trends to enhance customer interactions.

Requirements

Job Skills

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