About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Senior Frontend Engineer for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Main Responsibilities

Development & Architecture

• Lead the development of high-performance, scalable web applications.
• Design and build reusable, modular, and high-quality React components.
• Architect and manage complex state management using Redux, Context API, Recoil, etc.
• Implement and manage API integrations (RESTful APIs, GraphQL).
• Optimize applications for speed, scalability, and performance (e.g., lazy loading, client-side rendering).
• Ensure cross-browser and cross-device compatibility.

Collaboration & Leadership

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Quality Expert for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Location: New York City (Flatiron) Employment Type: Full-time On-site: In-person in NYC

About the Role

Our client, an AI company building a collaborative workspace for biopharma's commercial and clinical teams, is seeking a Head of Engineering to join them at the founding executive level. This is a high-leverage role where you will be responsible for setting the technical vision, driving the product roadmap, and building a world-class engineering team and culture from the ground up.

You will be the "cross-functional glue," aligning engineering, product, and business goals to ensure both rapid short-term traction and long-term vision.

What You'll Do

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

Role Overview: 
We are seeking an experienced Project Manager to lead the dismantling of industrial facilities within a high-demand, safety-critical environment. The selected candidate will be responsible for the end-to-end planning, execution, and delivery of the project, ensuring that all activities are performed in accordance with the project scope, timeline, budget, and safety standards. 

The Project Manager will be located in Thessaloniki and will coordinate multidisciplinary teams, manage subcontractors, and serve as the key liaison between the client, the engineering teams, and company leadership. This role requires a strong technical background, excellent organizational skills, and hands-on experience in dismantling, decommissioning, or heavy industrial projects. 

Key Responsibilities: 

1. Project Planning and Management: 

Mercier Consultancy MD is looking for a detail-oriented Czech Speaking Backoffice Gaming Support Specialist to join our team. In this role, you will provide essential support to our gaming operations, ensuring that customer inquiries and backend processes run smoothly. You will be responsible for assisting customers and internal teams through various channels while maintaining a focus on efficiency and problem resolution.

Key Responsibilities

• Provide backoffice support for gaming operations, including customer inquiries and administrative tasks.
• Assist Czech-speaking customers by addressing their concerns and providing accurate information regarding gaming products.
• Collaborate with the operational teams to troubleshoot issues and enhance the overall customer experience.
• Document and maintain accurate records of customer interactions and internal processes.
• Participate in continuous improvement efforts to streamline backoffice operations.
• Stay informed about industry trends and gaming product updates to effectively support clients and teams.

Requirements

Mercier Consultancy MD is seeking a dedicated Spanish Speaking Technical Support Advisor to join our team remotely from Greece. This role is ideal for individuals who have a passion for technology and possess strong problem-solving skills. As a Technical Support Advisor, you will assist our Spanish-speaking clients in resolving technical issues and ensuring they have a smooth experience with our products and services.

Key Responsibilities

• Provide exceptional technical support to Spanish-speaking customers via phone, email, and chat.
• Diagnose and troubleshoot technical problems related to our products and solutions.
• Guide customers through solutions, ensuring clear communication and effective problem resolution.
• Document all support interactions accurately in the CRM system, tracking issues and resolutions.
• Collaborate with technical teams to escalate complex issues and contribute to continuous improvement.
• Stay informed about product updates, new features, and industry trends to provide current and accurate information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and enjoy helping learners access the resources they need. As a customer service representative, you will communicate with students, educators, and clients in Latvian, providing guidance and support regarding our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Latvian.
• Provide assistance with account setup, course enrollment, and technical troubleshooting.
• Guide customers in utilizing our platforms effectively to enhance their learning experience.
• Document customer interactions and feedback in our CRM system for continuous improvement.
• Collaborate with the education support team to resolve issues and improve services.
• Stay informed about new educational products, features, and best practices in e-learning.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for an Italian Speaking Customer Service Agent to support the world's largest jewelry brand. In this prestigious role, you will provide customer service excellence to our esteemed Italian-speaking clientele. Your commitment to quality service will enhance the luxury experience that our brand is known for.

Responsibilities

• Engage with Italian-speaking customers via phone, email, and chat, addressing inquiries related to jewelry products and services.
• Offer detailed product knowledge, assist with order placements, and ensure a seamless shopping experience.
• Resolve issues and customer complaints with professionalism, aiming for timely and effective solutions.
• Accurately document customer interactions and feedback in our CRM system.
• Collaborate with team members to foster a culture of excellence and continuous improvement.
• Stay informed about the latest collections, promotions, and special events to provide top-notch service.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for the leading Swiss bank, based in Athens. This role is an excellent opportunity for individuals passionate about finance and customer service. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their banking inquiries are handled with professionalism and care.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat with inquiries related to banking products and services.
• Provide information on account management, transaction details, and financial products offered by the bank.
• Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system for continuous improvement and quality assurance.
• Work closely with team members to enhance service delivery and improve customer experiences.
• Stay abreast of banking regulations, policies, and product offerings to provide accurate assistance.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.
This is an exciting opportunity to lead a dynamic and forward-thinking Marketing team, driving meaningful impact within the clinical research industry. You will thrive in a stimulating environment that values innovation, collaboration, and continuous growth—both personal and professional.

As the leader for Marketing at Excelya, you will be responsible for defining and executing our global marketing strategy in full alignment with the company’s strategic objectives. In this key role, you will enhance Excelya’s brand presence, empower and equip our commercial teams with powerful marketing support, and lead your team in data-driven initiatives that shape the future of our organization.

Requirements

Main Responsibilities