Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
• Provide guidance on financial transactions, investment options, and regulatory compliance.
• Assist in resolving issues related to accounts, payments, and reports.
• Document all customer interactions accurately and maintain comprehensive records.
• Collaborate with financial advisors and other teams to enhance customer experience.
• Stay updated on financial regulations and market trends to provide accurate information to clients.

Requirements

Total Resourcing are looking for an Engineering Director to join our client project in Europe. Accountable for the overall leadership, governance, and technical authority of all engineering activities associated with the CANDU Refurbishment Project.

Acting under delegated authority from the Operational Director and Site VP, the role serves as the Design Authority for the project and ensures engineering execution complies with regulatory requirements, applicable codes and standards, configuration control, and nuclear quality expectations.

The Engineering Director ensures technically optimal solutions are implemented while maintaining schedule, quality, financial control, and regulatory compliance.

On behalf of our client we are recruiting for a Finance and Accounting Manager. They will lead and internalize the accounting and financial operations in Romania and other European locations. This role will be responsible for end-to-end accounting activities, tax compliance, financial reporting, and strategic support to management ensuring both operational efficiency and full regulatory compliance.

Accounting and Compliance

Overview

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve.

We prioritise safety and environmental responsibility in all operations, continuously embracing digital innovation to optimise performance and reduce our ecological footprint.

Role summary

We are seeking a highly experienced and well-connected Technical Compliance Manager to join our dynamic team. The successful candidate will play a critical role in navigating the complex and evolving landscape of international maritime regulations, with a particular focus on environmental compliance and the transition to alternative fuels. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Requirements

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

Mercier Consultancy MD is delighted to offer a position for Italian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing excellent service to customers navigating pharmaceutical products and services. As a representative, you will be instrumental in assisting patients, healthcare providers, and pharmacists with their inquiries in a compassionate and professional manner.

Key Responsibilities

• Respond to customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and chat in Italian.
• Provide clear information on product usage, safety, and compliance with healthcare regulations.
• Assist healthcare professionals and patients in resolving issues related to prescriptions and medication management.
• Document customer interactions accurately for quality control and regulatory compliance.
• Collaborate with internal teams to address product-related questions and enhance service delivery.
• Stay informed about the latest developments in pharmaceuticals and company offerings to provide accurate support.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to providing excellent customer service, this position is perfect for you. In this role, you will assist customers and clients in understanding renewable energy solutions, while delivering exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Portuguese.
• Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and troubleshooting.
• Document all customer interactions accurately in our CRM system, following regulatory compliance.
• Collaborate with technical teams to resolve issues and enhance the customer experience.
• Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.

Key Responsibilities

• Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.
• Provide information regarding service options, pricing, and regulatory compliance.
• Assist customers with account management and troubleshoot service-related issues.
• Document all customer interactions accurately in the system for future reference.
• Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.
• Stay updated on product features and industry trends to provide relevant information to customers.

Requirements

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation.