Our client is seeking a results-driven professional with CANDU refurbishment knowledge, experience, and skills, to join our team of dedicated leaders in Romania in the role of Expert Refurbishment Risk Management supporting Cernavoda Unit 1 Refurbishment program.  

Reporting to the Manager Project and Risk Management, the Expert Refurbishment Risk Management will utilize their refurbishment experience to achieve project objectives on time, on budget and in compliance with applicable quality assurance and safety standards.  

KEY ACCOUNTABILITIES 

• Lead Risk Management in support of the current projects  
• Develop and Implementation of methodologies, governance and processes in relation to Risk Management. 
• Ensure the program is reviewed periodically to evaluate known risks and to document any known risks on a prescribed frequency as well as retiring of risks which have been resolved; 
• Develop mitigating actions to lower the probability of the risk materializing; 
• Document any residual risks; 
• Interface with various project departments as well as the Station to identify, review and monitor new risks or changes in risk profile; 
• Ensure compliance with applicable quality assurance standards in all relevant activities associated with the project, including design, procurement and implementation of works; 

Requirements

EDUCATION  

Are you a social media enthusiast who stays up-to-date with digital trends, reels, and pop culture? Ready to take your career abroad and experience the sun, culture, and vibrant lifestyle of Greece?

We are hiring Romanian Speakers to join a global team supporting one of the world's biggest social media and networking platforms. In this role, you will play a crucial part in keeping online communities safe, training next-generation AI models, and reviewing digital content.

Whether you are looking to kickstart your career in tech, gain experience with advanced AI tools, or simply live the ultimate expat life in Greece, this is your sign to apply!

Responsibilities

Depending on your strengths and final team placement, your daily workflow will include:

We're looking for Romanian speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Romanian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is pleased to announce an opening for a Customer Support Representative fluent in Romanian, with a fully paid relocation package to Bulgaria. This position is perfect for individuals who are dedicated to delivering exceptional customer service while exploring the opportunities and culture of Bulgaria.

Key Responsibilities

• Provide high-quality customer support to Romanian-speaking clients across various channels, including phone, email, and live chat.
• Respond promptly to customer inquiries regarding products, services, and policies with clarity and professionalism.
• Effectively manage customer complaints and resolve issues to ensure a high level of satisfaction.
• Document all customer interactions accurately in our CRM system for continuous improvement.
• Collaborate with other departments to deliver comprehensive solutions that meet customer needs.
• Stay updated on product knowledge to provide informed assistance to clients.

Requirements

Join Mercier Consultancy MD as a Romanian Speaking Jobs candidate, and embrace the opportunity to work in the vibrant city of Sofia, Bulgaria! We are thrilled to offer a fully paid relocation package, allowing you to immerse yourself in a new culture while building your career. In this role, you will engage with Romanian-speaking clients, providing them with excellent support and service in various capacities.

Key Responsibilities

• Assist Romanian-speaking clients with their questions and service requests via phone, email, and chat.
• Guide clients through available services, ensuring they receive personalized recommendations that meet their needs.
• Accurately process requests and maintain up-to-date records in our systems.
• Address customer concerns and provide effective resolutions, ensuring satisfaction at every step.
• Develop and maintain strong relationships with clients to foster loyalty and trust.
• Stay knowledgeable about market trends and service offerings to provide clients with current information.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Romanian Speaking Professional in the vibrant city of Sofia, Bulgaria! With paid relocation included, this position invites enthusiastic individuals who are eager to embrace new challenges and cultures while providing exceptional service to our Romanian-speaking clients.

Key Responsibilities

• Engage with Romanian-speaking clients, assisting them with inquiries, services, and support through various communication channels.
• Provide accurate information and guidance regarding our offerings, ensuring clients have the resources they need to make informed decisions.
• Process applications, reservations, or service requests with precision to deliver a seamless customer experience.
• Troubleshoot and resolve client issues effectively, maintaining a high level of professionalism at all times.
• Log and track customer interactions in our CRM system to enhance service delivery.
• Collaborate with team members to optimize processes and foster a supportive work environment.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

Our company is seeking to recruit a highly motivated Junior Planner, with a passion for effective planning, for our premises in Bucharest, Romania.

Mercier Consultancy MD is excited to offer an enticing opportunity for a Romanian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide exceptional customer service to our Romanian-speaking clients, helping them navigate inquiries and providing assistance for our products and services.

Responsibilities

• Support Romanian-speaking customers via phone, email, and chat by addressing inquiries related to our services and products.
• Deliver high-quality assistance and guidance, ensuring that all customer needs and concerns are met.
• Resolve complaints and issues efficiently while maintaining customer satisfaction as a priority.
• Accurately document customer interactions in the CRM system to facilitate effective communication and follow-up.
• Collaborate with internal teams to improve service quality and enhance customer experience.
• Stay updated on product offerings and relevant industry trends to provide informed support.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

We are hiring a hands-on Business Analyst (8+ years experience) who is excellent at customer discovery, shaping requirements, and delivering compelling ServiceNow demos. This is a hybrid role across pre-sales and early delivery: you’ll help prepare offers, support solution shaping, and run demos that adapt in real time to what the customer is saying.

Mercier Consultancy MD is seeking a dedicated Romanian Customer Support Travel Consultant to join our team in the vibrant city of Athens. In this role, you will assist Romanian-speaking clients in planning and booking their travel experiences, delivering exceptional customer service and travel solutions tailored to their needs.

Key Responsibilities

• Provide outstanding customer support to Romanian-speaking clients via phone, email, and chat, addressing their travel inquiries and booking needs.
• Offer expert advice on travel options, including destinations, accommodations, and travel packages.
• Create customized travel itineraries based on clients’ preferences and requirements to enhance their travel experience.
• Handle customer complaints or issues effectively, ensuring a positive resolution and high customer satisfaction.
• Document all customer interactions accurately in the CRM system to track inquiries and follow-ups.
• Stay informed about travel trends, new offerings, and best practices to provide informed recommendations to clients.

Requirements