Polish Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.
Key Responsibilities
- Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.
- Provide information regarding service options, pricing, and regulatory compliance.
- Assist customers with account management and troubleshoot service-related issues.
- Document all customer interactions accurately in the system for future reference.
- Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.
- Stay updated on product features and industry trends to provide relevant information to customers.
Requirements