Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms.

As a Content Moderation/Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you!

Responsibilities

• Evaluate and moderate user content to ensure adherence to community standards.
• Offer exceptional customer support via chat, email, and phone to our Dutch-speaking audience.
• Efficiently resolve customer inquiries and issues in a friendly and professional manner.
• Collaborate with team members to enhance the overall user experience.
• Maintain accurate records of customer interactions and moderation activities.
• Provide feedback on user trends and moderation process improvements.
• Keep updated on best practices within the content moderation and customer service sphere.

Requirements

Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.

In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you!

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