Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Real Estate industry. If you possess a passion for real estate and have a strong commitment to customer service, this role is a great fit for you. You will be instrumental in assisting clients with their real estate inquiries, helping them make informed decisions while providing exceptional support in Italian.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, rental agreements, and property purchases via phone, email, and live chat in Italian.
• Provide information on properties, neighborhood insights, and market trends to potential buyers and renters.
• Assist clients with scheduling viewings, handling applications, and processing paperwork.
• Resolve customer concerns and inquiries promptly to ensure high levels of satisfaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work closely with real estate agents and management teams to improve customer experience and service delivery.
• Stay updated on real estate regulations and market changes to provide accurate guidance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for those who are passionate about real estate and eager to provide outstanding customer service. As a member of our team, you will assist clients in navigating property inquiries, managing listings, and addressing any concerns, all while communicating effectively in one of the Nordic languages.

Key Responsibilities

• Handle customer inquiries regarding real estate properties, services, and market trends via phone, email, and live chat in a Nordic language.
• Provide detailed information on property listings, including specifications, pricing, and availability.
• Assist customers with scheduling viewings, submitting applications, and understanding transaction processes.
• Resolve customer issues and concerns professionally and efficiently to ensure satisfaction.
• Document customer interactions accurately and maintain concise records in our CRM system.
• Collaborate with real estate agents and management teams to facilitate seamless service delivery.
• Stay updated on market trends and changes in the real estate industry to better assist clients.

Requirements

We are seeking a highly organized and reliable Back Office Employee to support the administrative and operational needs of our growing construction projects. Based in either the Attica Region or Northern Greece. This position plays a key role in ensuring smooth documentation, coordination, and internal communication across departments and project teams.

Role Overview

The Back Office Employee will provide day-to-day administrative support to the project and site management teams, helping maintain accurate records, track documentation, and facilitate internal workflows. This role is vital to ensure operational continuity and compliance with project and company standards.

Key Responsibilities

We are currently recruiting on behalf of our client, a leading Marketing Agency,  a talented and experienced Head of Content. The ideal candidate will be responsible for overseeing the entire content creation process. By delegating tasks, monitoring progress, proofreading content, and managing relationships with content writers, the Head of Content will ensure that the produced content is of high-quality, error-free and meets each client’s specific standards.

Responsibilities

Monitoring the Content Process

• Establish feasible timelines and deadlines for the content deliverables of each client, considering their workload, to ensure their needs are effectively met.
  
• Track the progress of each project for each client.
  
• Provide content writers with necessary feedback and guidance to ensure that each client's needs are met.
  
• Conduct quality checks to ensure content is error-free and meets each client's standards. 
  

Delegating Content Tasks