plans

Dutch Speaking Customer Service Agent For An International Energy Company

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for an international energy company. In this exciting role, you will be essential in delivering outstanding support to Dutch-speaking customers, guiding them through their inquiries and enhancing their experience with our services in the energy sector.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to energy services and solutions.
  • Provide accurate information about energy plans, billing, and account management.
  • Troubleshoot and resolve customer complaints professionally while maintaining high levels of client satisfaction.
  • Document customer interactions in the CRM system to ensure consistent service and follow-up.
  • Collaborate with team members and other departments to improve service delivery and customer experience.
  • Stay updated on industry trends, new products, and company policies to offer informed assistance.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in Slovenian, helping them navigate their telecommunications needs and ensuring they have a seamless experience.


Key Responsibilities

  • Respond to customer inquiries about telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Slovenian.
  • Assist customers with account management, billing issues, and service modifications.
  • Provide detailed information about product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently, ensuring satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products and industry developments to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovenian Speaking Customer Service Representatives in the Media & Entertainment industry. If you are passionate about media, entertainment, and customer engagement, this position is for you! You will be responsible for assisting customers with their inquiries and providing exceptional service while communicating effectively in Slovenian.


Key Responsibilities

  • Manage customer inquiries related to media and entertainment services via phone, email, and live chat in Slovenian.
  • Provide information about subscription plans, content availability, and troubleshooting technical issues.
  • Assist customers with billing inquiries, account management, and service changes.
  • Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and provide feedback on service improvements.
  • Stay updated on industry trends and new content offerings to inform customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to introduce an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who have a passion for technology and a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Slovak with their telecommunications inquiries, ensuring a seamless and positive experience throughout.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including mobile plans, devices, and technical support via phone, email, and live chat in Slovak.
  • Guide customers with account creation, billing questions, and service adjustments.
  • Provide detailed information about product features, promotions, and service options.
  • Effectively resolve customer complaints and technical issues to achieve high customer satisfaction.
  • Document customer interactions accurately in the CRM system, following company protocols and guidelines.
  • Coordinate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products, service updates, and industry trends to assist customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an outstanding opportunity for Latvian Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are dedicated to providing excellent customer support while helping clients navigate their telecommunications options. You will communicate with customers in Latvian, ensuring effective and responsive service that meets their needs and expectations.


Key Responsibilities

  • Assist customers with inquiries related to telecommunications services, products, and plans via phone, email, and live chat in Latvian.
  • Provide information on service features, pricing, and account management.
  • Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
  • Document all interactions and follow-up activities accurately in the CRM system.
  • Collaborate with technical support teams to address complex issues and facilitate solutions.
  • Stay updated on industry trends and company offerings to provide informed customer support.

Requirements

Job Skills

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Swedish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. You will serve as a vital point of contact for customers, assisting them with their telecommunications needs and ensuring a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, plans, and devices through phone, email, and chat in Swedish.
  • Provide information on service features, billing inquiries, and account management.
  • Assist customers with troubleshooting issues related to their telecommunications services.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with technical support and other internal teams to ensure timely resolution of customer issues.
  • Stay up-to-date on the latest telecommunications products and services to better assist customers.

Requirements

Job Skills

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Security Officer

posted by: spj_bot

We are hiring on behalf of our client a Security Officer.

Responsibilities:

  • Organize and oversee the security service of the private residence.
  • Develop and implement security plans, instructions, and regulations.
  • Recruit, train, and coordinate the work of security personnel.
  • Ensure compliance with discipline and safety standards.
  • Safeguard property and ensure the personal safety of family members, including escorting a teenager.
  • Investigate potential threats and personnel wrongdoings.
  • Plan and ensure safe routes, accompany to events, trips, and training sessions.
  • Communicate with parents and external contractors (technical services, security agencies).
  • Monitor and operate video surveillance, alarm, and access control systems.
  • Respond to emergencies, conduct risk analysis, and develop preventive measures.
  • Provide first aid if necessary.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This exciting role is perfect for individuals who are dedicated to providing exceptional customer support and are fluent in Portuguese. You will assist customers in navigating their telecommunications inquiries and ensure they have a positive experience with our services.


Key Responsibilities

  • Respond to customer inquiries related to telecommunications services, plans, and devices via phone, email, and live chat in Portuguese.
  • Provide assistance with service activation, account management, and troubleshooting technical issues.
  • Educate customers on products, billing, and service upgrades.
  • Address customer complaints and resolve issues efficiently to ensure satisfaction.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with technical support teams to resolve customer issues effectively.
  • Stay knowledgeable about new products and promotions to provide current information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for those who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating their telecommunications needs, ensuring they receive accurate information and assistance in Polish.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including plans, devices, and billing, via phone, email, and chat in Polish.
  • Provide technical support and troubleshoot service-related issues for customers.
  • Educate customers on product features and guide them in making informed decisions.
  • Resolve complaints and issues promptly while ensuring high levels of customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with sales and technical teams to enhance customer experience and service delivery.
  • Stay updated on the latest telecommunications technologies and offerings.

Requirements

Job Skills

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Spanish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the telecommunications industry. If you have a passion for technology and a commitment to providing excellent customer service, this role is perfect for you. As a customer service representative, you will assist clients with their inquiries and help ensure a positive experience, communicating effectively in Spanish.


Key Responsibilities

  • Respond to customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Spanish.
  • Assist customers with account management, including billing inquiries, service changes, and new installations.
  • Provide accurate information regarding product features, current promotions, and service availability.
  • Resolve customer complaints and technical issues promptly and professionally to enhance customer satisfaction.
  • Document all customer interactions meticulously in the CRM system to ensure accurate records.
  • Collaborate with internal departments to improve service delivery and customer engagement.
  • Stay informed about the latest products, services, and industry trends to provide effective support and recommendations.

Requirements

Job Skills

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