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(Networking & Cybersecurity) Technical Support Consultant (Future Openings)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

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IT Support Specialist

posted by: spj_bot

We are seeking on behalf of our client a single family office based in Limassol, a proactive and detail-oriented IT Support Specialist to join their IT team. This role is primarily responsible for providing day-to-day IT support, ensuring the smooth operation of all IT-related systems, and assisting end-users with hardware, software, and network issues. The ideal candidate is a problem solver with strong interpersonal skills and a passion for learning and technology.

Key Responsibilities:

IT Support & Troubleshooting

  • Serve as the first point of contact for IT-related queries via helpdesk, email, or in- person.
  • Troubleshoot and resolve hardware, software, and network-related issues for end-users.
  • Support desktop/laptop systems, printers, phones, and other office equipment.

Hardware & Software Maintenance

  • Assist in installing, configuring, and updating software and hardware.
  • Maintain IT inventory records (hardware, licenses, accessories).
  • Conduct basic preventive maintenance and diagnostics on IT assets.

User Access & Systems Management

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