Some people run on coffee. Others run on moonlight. If you are a natural night owl who thrives in a calm, independent environment, this is your lane.

We are seeking experienced Finnish-speaking Customer Support Specialists to join an established iGaming company in Malta—Europe’s premier hub for online gaming and tech. You will be the first point of contact for our players, ensuring a safe, professional, and high-quality experience while the rest of the world sleeps.

Why Malta?

This isn’t just a job location; it’s a lifestyle shift. Working nights in Malta means:

• Daytime Freedom: Enjoy the Mediterranean sun, beaches, and cafes while others are in the office.
• International Hub: Join a massive social scene within the iGaming and tech community.
• Easy Travel: Use your days off to explore Europe from a central Mediterranean base.

What You’ll Be Doing

As a Night Shift Specialist, you will handle a variety of tasks with a focus on first-contact resolution:

Work in Malta as a Customer Support Agent – live where others vacation!

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!

They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Responsibilities:

Work in Malta as a Finnish Game Presenter – live where others vacation!

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

Now you can make that dream a reality! Our client is looking for Finnish-speaking Game Presenters to join their international team of over 1,000 colleagues in their high-tech broadcasting studio right here in Malta.

As a Game Presenter, you’ll be the face of the game for Finnish players — engaging, entertaining, and ensuring every live game session runs smoothly. Don’t worry if you don’t have experience — your new employer provides paid training that covers everything you need to know to shine in front of the camera and develop valuable presentation skills.

Requirements

Join the dynamic team at Mercier Consultancy MD as we seek Finnish Speaking professionals for exciting job opportunities in Sofia, Bulgaria! This role comes with a fully paid relocation package, enabling you to experience a vibrant new culture while advancing your career. As part of our team, you will utilize your language skills and contribute to various projects that cater to the Finnish-speaking market.

Key Responsibilities

• Provide support and assistance in Finnish to customers and clients through various communication channels.
• Contribute to projects that require Finnish language proficiency, including customer service, sales, and marketing tasks.
• Collaborate with team members to enhance service delivery and ensure client satisfaction.
• Maintain accurate documentation and records for all client interactions.
• Engage in training sessions to improve skills and knowledge about products and services.

Requirements

Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Finnish-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Finnish players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Finnish with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Mercier Consultancy MD is excited to announce an opening for a Finnish Speaking Customer Service Agent to join our team, with the added perk of paid relocation to Bulgaria. In this role, you will be responsible for delivering exceptional customer service to our Finnish-speaking clients, helping them with inquiries related to our products and services in a vibrant and multicultural environment.

Responsibilities

• Provide support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding account management, product information, and service-related questions.
• Handle customer complaints effectively and professionally, ensuring issues are resolved to the satisfaction of clients.
• Maintain comprehensive records of customer interactions and feedback in the CRM system.
• Collaborate with team members to enhance the overall customer experience and promote a culture of service excellence.
• Stay updated on product offerings, promotions, and industry trends to provide informed assistance to customers.

Requirements

Are you fluent in Finnish and passionate about providing excellent customer service? Join a growing international team and help deliver outstanding support to customers across Europe.

As a Finnish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive experience for every interaction.

This role is perfect for candidates who want international experience while enjoying the Mediterranean lifestyle in Greece.

Your Responsibilities

• Handle customer inquiries in Finnish via phone, chat, and email
• Provide accurate information and solutions according to company guidelines
• Troubleshoot and resolve customer issues professionally
• Document interactions and escalate when necessary
• Collaborate with team members to improve workflows and service quality
• Participate in training and onboarding programs

Requirements

We're looking for Finnish speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Handle tickets, following support procedures and policies.
• Communicate with customers via chat & e-mail, following support procedures and policies.
• Follow specified workflows for incident identification, escalation, resolution and closure.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Work towards reaching targets as set out by client statement of work as well as internal targets.
• Ensure high quality and safe experiences for both people and businesses.
• Follow company and client procedures and guidelines.

Requirements

Join our team at Mercier Consultancy MD for an exciting opportunity in Sofia, Bulgaria, as a Finnish Speaking Professional! This role offers a fully paid relocation package, allowing you to immerse yourself in a vibrant culture while advancing your career. We are looking for dynamic individuals who can effectively communicate with our Finnish-speaking clients and contribute to our mission of providing exceptional service.

Key Responsibilities

• Provide excellent support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries and resolve issues related to our products and services.
• Collaborate with team members to enhance customer satisfaction and optimize service delivery.
• Document and maintain accurate records of client interactions and resolutions.
• Participate in training and workshops to continually develop your product knowledge and customer service skills.
• Stay updated on industry trends and best practices to provide relevant information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Finnish speakers looking to work in Greece! We offer a fully paid relocation package to make your move smooth and hassle-free. Join our diverse and dynamic team, where you will be utilizing your language skills in a supportive and vibrant work environment.

Key Responsibilities

• Provide exceptional customer support in Finnish across various communication channels, including phone, email, and social media.
• Assist clients with their inquiries, ensuring that their concerns are addressed promptly and accurately.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with team members to improve service quality and enhance the customer experience.
• Stay informed about product offerings and service updates to provide the best assistance to clients.
• Participate in training and development opportunities to enhance your skills.

Requirements