Our iGaming client is looking for a Finnish-speaking Customer Support Agent to join their growing team in Malta. If you enjoy helping people, solving problems, and working in an international environment, this could be the perfect opportunity to start your next adventure abroad.

Whether you're already considering a move to Malta or simply curious about working overseas, this role offers the chance to combine career growth with an incredible lifestyle.

What you'll be doing

As part of the Customer Support team, you'll be the first point of contact for Finnish-speaking customers.

Your day-to-day responsibilities will include:

• Assisting customers via live chat, email and phone
• Resolving account, payment and general customer enquiries
• Investigating and troubleshooting customer issues
• Providing clear and professional support in both Finnish and English
• Working closely with internal departments when needed
• Maintaining accurate customer records and documentation
• Helping ensure an outstanding customer experience from start to finish

No two days are exactly the same, making this role perfect for someone who enjoys variety and problem-solving.

Requirements

We're looking for someone who enjoys helping others and thrives in a customer-focused environment.

You should have:

We're currently looking for a bilingual Finnish and Estonian-speaking Customer Support Agent to join an international company based in Malta. This is a great opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment with colleagues from all over Europe.

What you'll be doing

As part of the customer support team, you'll be the first point of contact for customers through:

• Live chat
• Email support
• Phone support

Your daily tasks will include:

• Assisting customers with account-related questions
• Helping with payments, transactions, and verification processes
• Explaining promotions, products, and platform features
• Troubleshooting customer issues and finding solutions
• Escalating more complex cases when needed
• Supporting responsible gaming and security procedures
• Maintaining accurate customer records and documentation

Requirements

To be considered for this role, you must have:

• Fluent Finnish (written and spoken)
• Fluent Estonian (written and spoken)
• Good English skills for internal communication and training

Please note that this role requires professional written communication in both Finnish and Estonian. Therefore, candidates must be comfortable writing emails and chats in both languages on a daily basis.

The Opportunity: Swap Grey Skies for 300 Days of Sunshine

Are you ready to kick-start your career in the fast-paced world of iGaming? This role is about more than just support—it’s about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.

Picture living five minutes from the Mediterranean Sea, grabbing an iced latte before work, and spending your evenings exploring beaches and rooftop bars. If you are looking for a fresh start and a career that actually leads somewhere, this is your next big chapter.

The Role: Impact & Ownership

As our Customer Experience Specialist, you will be the go-to person for our Finnish players. We believe in empowering our team to actually solve problems, not just pass cases around.

What you’ll be doing:

Some people run on coffee. Others run on moonlight. If you are a natural night owl who thrives in a calm, independent environment, this is your lane.

We are seeking experienced Finnish-speaking Customer Support Specialists to join an established iGaming company in Malta—Europe’s premier hub for online gaming and tech. You will be the first point of contact for our players, ensuring a safe, professional, and high-quality experience while the rest of the world sleeps.

Why Malta?

This isn’t just a job location; it’s a lifestyle shift. Working nights in Malta means:

• Daytime Freedom: Enjoy the Mediterranean sun, beaches, and cafes while others are in the office.
• International Hub: Join a massive social scene within the iGaming and tech community.
• Easy Travel: Use your days off to explore Europe from a central Mediterranean base.

What You’ll Be Doing

As a Night Shift Specialist, you will handle a variety of tasks with a focus on first-contact resolution:

Work in Malta as a Customer Support Agent – live where others vacation!

Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!

They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...

You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.

Responsibilities:

Work in Malta as a Finnish Game Presenter – live where others vacation!

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

Now you can make that dream a reality! Our client is looking for Finnish-speaking Game Presenters to join their international team of over 1,000 colleagues in their high-tech broadcasting studio right here in Malta.

As a Game Presenter, you’ll be the face of the game for Finnish players — engaging, entertaining, and ensuring every live game session runs smoothly. Don’t worry if you don’t have experience — your new employer provides paid training that covers everything you need to know to shine in front of the camera and develop valuable presentation skills.

Requirements

Join the dynamic team at Mercier Consultancy MD as we seek Finnish Speaking professionals for exciting job opportunities in Sofia, Bulgaria! This role comes with a fully paid relocation package, enabling you to experience a vibrant new culture while advancing your career. As part of our team, you will utilize your language skills and contribute to various projects that cater to the Finnish-speaking market.

Key Responsibilities

• Provide support and assistance in Finnish to customers and clients through various communication channels.
• Contribute to projects that require Finnish language proficiency, including customer service, sales, and marketing tasks.
• Collaborate with team members to enhance service delivery and ensure client satisfaction.
• Maintain accurate documentation and records for all client interactions.
• Engage in training sessions to improve skills and knowledge about products and services.

Requirements

Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Finnish-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Finnish players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Finnish with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Mercier Consultancy MD is excited to announce an opening for a Finnish Speaking Customer Service Agent to join our team, with the added perk of paid relocation to Bulgaria. In this role, you will be responsible for delivering exceptional customer service to our Finnish-speaking clients, helping them with inquiries related to our products and services in a vibrant and multicultural environment.

Responsibilities

• Provide support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding account management, product information, and service-related questions.
• Handle customer complaints effectively and professionally, ensuring issues are resolved to the satisfaction of clients.
• Maintain comprehensive records of customer interactions and feedback in the CRM system.
• Collaborate with team members to enhance the overall customer experience and promote a culture of service excellence.
• Stay updated on product offerings, promotions, and industry trends to provide informed assistance to customers.

Requirements

Are you fluent in Finnish and passionate about providing excellent customer service? Join a growing international team and help deliver outstanding support to customers across Europe.

As a Finnish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive experience for every interaction.

This role is perfect for candidates who want international experience while enjoying the Mediterranean lifestyle in Greece.

Your Responsibilities

• Handle customer inquiries in Finnish via phone, chat, and email
• Provide accurate information and solutions according to company guidelines
• Troubleshoot and resolve customer issues professionally
• Document interactions and escalate when necessary
• Collaborate with team members to improve workflows and service quality
• Participate in training and onboarding programs

Requirements