Live and work where others go on vacation!

Are you ready to start an international career in one of Europe’s sunniest destinations? Join a vibrant, multicultural team in Malta – a Mediterranean island known for its 300+ days of sunshine, crystal-clear waters, and thriving expat community.

Our client is currently hiring Finnish-speaking Game Presenters to join their state-of-the-art broadcasting studio in Malta. Become part of a dynamic international company with over 1,000 employees worldwide.

About the Role

As a Game Presenter, you will host live online games for Finnish players. You’ll be the face of the game, ensuring an engaging, professional, and entertaining experience while maintaining smooth gameplay throughout each session.

No previous experience? No problem. You will receive paid training to develop your presentation skills and gain all the technical knowledge required for the role.

Requirements

• Fluent in Finnish with good English skills
• Confident communicator comfortable in front of the camera
• Energetic, engaging, and service-minded
• Responsible and detail-oriented
• Team player
• Experience in customer service, hospitality, or similar roles is an advantage

Benefits

Mercier Consultancy MD is excited to announce an opening for a Finnish Speaking Customer Service Agent to join our team, with the added perk of paid relocation to Bulgaria. In this role, you will be responsible for delivering exceptional customer service to our Finnish-speaking clients, helping them with inquiries related to our products and services in a vibrant and multicultural environment.

Responsibilities

• Provide support to Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding account management, product information, and service-related questions.
• Handle customer complaints effectively and professionally, ensuring issues are resolved to the satisfaction of clients.
• Maintain comprehensive records of customer interactions and feedback in the CRM system.
• Collaborate with team members to enhance the overall customer experience and promote a culture of service excellence.
• Stay updated on product offerings, promotions, and industry trends to provide informed assistance to customers.

Requirements

Are you fluent in Finnish and passionate about providing excellent customer service? Join a growing international team and help deliver outstanding support to customers across Europe.

As a Finnish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive experience for every interaction.

This role is perfect for candidates who want international experience while enjoying the Mediterranean lifestyle in Greece.

Your Responsibilities

• Handle customer inquiries in Finnish via phone, chat, and email
• Provide accurate information and solutions according to company guidelines
• Troubleshoot and resolve customer issues professionally
• Document interactions and escalate when necessary
• Collaborate with team members to improve workflows and service quality
• Participate in training and onboarding programs

Requirements

We're looking for Finnish speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Handle tickets, following support procedures and policies.
• Communicate with customers via chat & e-mail, following support procedures and policies.
• Follow specified workflows for incident identification, escalation, resolution and closure.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Work towards reaching targets as set out by client statement of work as well as internal targets.
• Ensure high quality and safe experiences for both people and businesses.
• Follow company and client procedures and guidelines.

Requirements

Join our team at Mercier Consultancy MD for an exciting opportunity in Sofia, Bulgaria, as a Finnish Speaking Professional! This role offers a fully paid relocation package, allowing you to immerse yourself in a vibrant culture while advancing your career. We are looking for dynamic individuals who can effectively communicate with our Finnish-speaking clients and contribute to our mission of providing exceptional service.

Key Responsibilities

• Provide excellent support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries and resolve issues related to our products and services.
• Collaborate with team members to enhance customer satisfaction and optimize service delivery.
• Document and maintain accurate records of client interactions and resolutions.
• Participate in training and workshops to continually develop your product knowledge and customer service skills.
• Stay updated on industry trends and best practices to provide relevant information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Finnish speakers looking to work in Greece! We offer a fully paid relocation package to make your move smooth and hassle-free. Join our diverse and dynamic team, where you will be utilizing your language skills in a supportive and vibrant work environment.

Key Responsibilities

• Provide exceptional customer support in Finnish across various communication channels, including phone, email, and social media.
• Assist clients with their inquiries, ensuring that their concerns are addressed promptly and accurately.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with team members to improve service quality and enhance the customer experience.
• Stay informed about product offerings and service updates to provide the best assistance to clients.
• Participate in training and development opportunities to enhance your skills.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is excited to present an opportunity for Finnish Speaking Customer Service Representatives for a leading ride-sharing platform, with work based in beautiful Greece. This role is perfect for individuals who have a passion for customer service and enjoy the dynamic nature of the ride-sharing industry. As a customer service representative, you will engage with riders and drivers, providing support and ensuring a seamless experience communicated effectively in Finnish.

Key Responsibilities

• Handle customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Finnish.
• Provide assistance with account setup, payment processing, and ride bookings.
• Resolve issues and complaints from riders and drivers in a timely and professional manner.
• Document all customer interactions accurately in a CRM system for effective follow-up.
• Collaborate with internal teams to improve service quality and customer satisfaction.
• Stay informed about company policies, promotions, and local regulations affecting ride-sharing services in Greece.

Requirements

Mercier Consultancy MD is delighted to announce a unique opportunity for Finnish Speaking Customer Service Representatives for a leading Cloud Services Provider, located in beautiful Greece. This position is perfect for individuals who are enthusiastic about technology and cloud solutions while delivering top-tier customer support. As a Finnish-speaking representative, you will assist clients in navigating their cloud service inquiries, ensuring a seamless and satisfying experience.

Key Responsibilities

• Manage customer inquiries regarding cloud services, products, and solutions via phone, email, and chat in Finnish.
• Provide detailed information on service features, pricing, and technical specifications.
• Assist customers with account-related inquiries, subscription management, and technical support.
• Resolve customer complaints and technical issues efficiently, maintaining high satisfaction levels.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to ensure timely resolution of complex issues and improve customer experience.
• Stay informed about the latest trends in cloud technology to provide informed support to clients.

Requirements

Mercier Consultancy MD is delighted to present Finnish Speaking Customer Service positions available in the stunning landscapes of Greece, complete with a fully paid relocation package! This is a remarkable opportunity to boost your career while immersing yourself in the rich culture and beauty of Greece.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we create an empowering and supportive work environment where our employees can thrive. Join our talented team and contribute to our mission of providing outstanding customer service.

Key Responsibilities

• Deliver exceptional support to Finnish-speaking customers via phone, email, and chat, ensuring professionalism and a welcoming demeanor in all interactions.
• Assist customers in navigating our products and services by offering clear and comprehensive information.
• Efficiently resolve customer inquiries and complaints to ensure high levels of satisfaction.
• Document customer interactions accurately and conduct follow-ups to ensure all needs are met.
• Work collaboratively with team members and other departments to continuously improve service delivery.
• Stay informed about our product offerings and industry developments to provide knowledgeable assistance.

Requirements