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Product Analyst Online Banking - (Remote - US)

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Product Analyst Online Banking, remotely from the United States.

In this role, you will be responsible for providing technical support for online banking products, ensuring customer satisfaction by resolving issues, enhancing product functionality, and improving user experience. You will work closely with engineering and product teams to resolve complex challenges and ensure seamless product performance. Your focus will be on understanding product features, troubleshooting, and documenting solutions, ultimately advocating for customer needs while contributing to process improvements.

Accountabilities:

Job Skills

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Global Technical Client Integration - English Speaker - Remote from France

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Global Technical Client Integration, remotely from France.

As a Global Technical Client Integration, you will be responsible for providing high-level technical support to clients during their integration process into our network. This involves closely collaborating with marketing and technical teams to ensure timely and successful implementation of tracking technology in line with campaign specifications. You will need to quickly identify configuration issues, provide solutions, and manage client relationships effectively. Strong communication skills and attention to detail are essential to your success in this dynamic role.

Accountabilities:

Job Skills

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IT Support Engineer

posted by: spj_bot

ADAPTIT S.A. is in search of a dedicated IT Support Engineer to join our dynamic team. In this role, you will provide essential technical support to both internal users and external clients, ensuring a seamless operation of ICT services and solutions. You will act as a point of contact for troubleshooting and resolving IT-related issues, from hardware and software to network connectivity.

The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping others. You will contribute to the smooth functioning of our IT infrastructure and will play an integral part in enhancing user experience and satisfaction.

  • Respond to technical support requests via our ticketing system, email, phone, or in-person, ensuring timely resolution of issues.
  • Troubleshoot and resolve hardware, software, and network issues for internal and external users.
  • Install, configure, and maintain operating systems and applications.
  • Perform regular system maintenance and updates to ensure optimal performance.
  • Collaborate with other IT team members to improve existing processes and support strategies.
  • Document issues and their resolutions to build a knowledge base and improve service efficiency.
  • Provide technical training and support to end-users to promote IT best practices.

Requirements

Job Skills

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IT Support Engineer - Stores Support

posted by: spj_bot

We are one of the largest employers in Greece, with more than 11,300 employees, and you too can claim a position in the large METRO team!

The IT Helpdesk Department, which reports to the General Director of Organization and IT, is seeking:

IT Support Engineer – Stores Support

The new colleague will provide technical support to our store network.

Your daily responsibilities:


• Provide technical support to end users  via calls, ticketing system and emails
• Diagnose and resolve hardware/software/network issues (PCs, printers, tablets ,pos devices, scanners e.t.c).
• Install and configure software applications
• Monitor and manage local network  connections (lan,switches,wifi)
• Perform routine diagnostic checks
• Ensure all requests are documented, tracked and resolved in a timely manner

• Contribute to knowledge base articles and support documentation
• Create and update user manuals

• Collaborate with other IT departments to improve systems, tools and processes
• Work on weekly shifts (morning /afternoon /Saturday)

Requirements

Your profile:

Job Skills

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