Azumo builds and operates production AI systems for companies ranging from seed-stage startups to Meta, delivered through small, embedded teams working inside each client's environment. We are hiring a Head of Delivery to lead our IT Delivery team — the people carrying the Deployment Strategist role on every engagement — and to ensure the successful, continuous delivery of complex software and AI-driven initiatives across every active client at once. The role is fully remote across Latin America.

This is a hands-on, results-oriented seat, not an oversight one. Azumo delivers through Deployment Strategists and Forward Deployed Engineers working without a handoff between them, and Head of Delivery is accountable for that system holding under real pressure: guiding the team, removing impediments, and owning delivery through the full project lifecycle, engagement after engagement.

Where this role sits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

The Project Manager will be responsible for the end-to-end planning, execution and delivery of industrial dismantling projects within a high-demand, safety-critical environment, ensuring that all activities are completed in accordance with the agreed project scope, schedule, budget, quality standards and HSE requirements.

The role will be based in Thessaloniki and will lead the on-site execution of the project, coordinating multidisciplinary teams, subcontractors, engineers, consultants, and equipment operators. The Project Manager will serve as the primary point of coordination between the client, engineering teams, site personnel, subcontractors, and company management.

The role requires a strong technical and project management background, significant hands-on experience in large-scale industrial projects and the ability to manage complex operational, financial, contractual, environmental and safety requirements throughout the project lifecycle.

About Us:

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the role:

You would be involved in developing our recently released SaaS offering - Zyte API, which provides a single ML-powered API to power all web data extraction use cases.. Zyte API  is a distributed application written in Java, C++, Python and Nodejs components communicating via HTTP, web sockets and Apache Kafka, and orchestrated using Kubernetes.

Roles & Responsibilities:

Mercier Consultancy MD is excited to invite applications for the position of Czech Speaking Solutions Consultant. This role is an excellent opportunity for individuals who possess a deep understanding of technology-driven solutions and exceptional client-facing skills. As a Solutions Consultant, you will work closely with our clients to assess their needs and devise strategies that enhance their business operations using our innovative solutions.

Key Responsibilities

• Collaborate with clients to identify their unique requirements and business goals.
• Design and present customized solutions that address client challenges and add value.
• Act as a trusted advisor by providing recommendations based on industry standards and best practices.
• Coordinate with internal teams to ensure successful implementation and support of solutions.
• Deliver engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and our product offerings to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Czech Speaking Solutions Consultant to join our innovative team. If you have a passion for technology and a knack for solving complex challenges, this is the perfect opportunity for you. In this role, you will be responsible for understanding client needs and delivering tailored solutions that drive business success and enhance customer satisfaction.

Key Responsibilities

• Engage with clients to gather requirements and understand their business objectives.
• Develop and present customized solutions that address client challenges in an effective and efficient manner.
• Provide expert advice and consultations on product features and best practices.
• Collaborate with cross-functional teams to ensure solutions are implemented seamlessly and meet client expectations.
• Conduct training sessions for clients to ensure they are effectively utilizing our solutions.
• Stay informed about industry trends, competitors, and technological advancements to provide informed recommendations.

Requirements

Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.

Key Responsibilities

• Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
• Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
• Assist customers with tracking their shipments and resolving any delivery-related issues.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
• Stay informed about logistics trends and best practices to provide relevant support and advice.

Requirements

Mercier Consultancy MD is seeking a motivated Czech Speaking Fitbit Products Support Specialist to join our dynamic team. In this role, you will work remotely and provide top-notch support to our Czech-speaking customers who use Fitbit products. Your expertise and dedication will ensure that our clients receive the best possible assistance as they navigate their health and fitness journeys with our technology.

Key Responsibilities

• Provide outstanding customer support to Czech-speaking clients via phone, email, and chat concerning Fitbit products.
• Assist customers in product setup, troubleshooting, and answering questions about product features.
• Deliver comprehensive guidance on health tracking, syncing devices, and app functionalities.
• Accurately document customer interactions and resolutions in the CRM system.
• Work closely with the technical support team for issues that require further investigation.
• Keep up to date with the latest developments in Fitbit products and health tracking to enhance customer support.

Requirements

Mercier Consultancy MD is on the lookout for a meticulous Czech Speaking Digital Trust and Safety Analyst to join our dedicated team. This role is critical for ensuring that our online platforms remain safe and trustworthy for users. As a Digital Trust and Safety Analyst, you will be responsible for monitoring, analyzing, and responding to potential safety and security issues related to our digital services.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify potential risks and violations of community guidelines.
• Conduct thorough investigations into reported incidents, analyzing data to determine the appropriate actions necessary.
• Collaborate with technical and security teams to develop and implement policies and procedures that enhance digital safety.
• Develop reports and insights based on findings to inform stakeholders and improve overall platform safety.
• Stay updated on emerging threats and digital safety trends to proactively address potential vulnerabilities.
• Engage with users and stakeholders to educate them about best practices in digital safety and security.

Requirements

Mercier Consultancy MD is looking for a detail-oriented Czech Speaking Backoffice Gaming Support Specialist to join our team. In this role, you will provide essential support to our gaming operations, ensuring that customer inquiries and backend processes run smoothly. You will be responsible for assisting customers and internal teams through various channels while maintaining a focus on efficiency and problem resolution.

Key Responsibilities

• Provide backoffice support for gaming operations, including customer inquiries and administrative tasks.
• Assist Czech-speaking customers by addressing their concerns and providing accurate information regarding gaming products.
• Collaborate with the operational teams to troubleshoot issues and enhance the overall customer experience.
• Document and maintain accurate records of customer interactions and internal processes.
• Participate in continuous improvement efforts to streamline backoffice operations.
• Stay informed about industry trends and gaming product updates to effectively support clients and teams.

Requirements