Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is thrilled to present exciting job opportunities for German Speaking professionals in beautiful Sofia, Bulgaria! We are offering a fully paid relocation package to help you make this move seamlessly. Join our vibrant team and utilize your language skills in a dynamic work environment, contributing to outstanding decisions and customer interactions.

Key Responsibilities

• Engage with German-speaking clients via phone, email, and chat, providing top-notch customer support and assistance.
• Address customer inquiries, offer insights about our services, and guide clients through any challenges they may encounter.
• Document customer interactions accurately in our systems for analysis and quality assurance.
• Collaborate with various teams to ensure customer satisfaction and streamline operations.
• Stay updated on company products and industry trends to effectively assist clients.
• Support the onboarding of new processes and strategies to enhance customer experience.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Icelandic Speaking Customer Agent to join our team in Greece, supporting a popular online streaming service. This role is perfect for individuals who have a passion for entertainment and deliver exceptional customer service. As a Customer Agent, you will assist our Icelandic-speaking customers with their inquiries, ensuring they have an enjoyable streaming experience.

Key Responsibilities

• Provide outstanding customer support in Icelandic via phone, email, and chat.
• Assist customers with inquiries related to subscription plans, content access, and technical issues.
• Resolve customer complaints and problems effectively, striving for high satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with other teams to enhance service delivery and streamline processes.
• Stay updated on content offerings, platform features, and customer service best practices.

Requirements

Mercier Consultancy MD is thrilled to present an exciting career opportunity for a German Speaking Rent-a-Car Consultant with fully paid relocation to Bulgaria! This role is ideal for individuals eager to blend their customer service expertise with a unique work experience in one of Eastern Europe's most beautiful countries.

In your role as a Rent-a-Car Consultant, you will be responsible for assisting German-speaking customers with their vehicle rentals, ensuring a smooth and enjoyable experience from start to finish.

Key Responsibilities:

• Deliver excellent customer service to German-speaking clients, assisting with reservations, inquiries, and support throughout the rental process.
• Manage the rental process, including vehicle pick-ups, returns, and paperwork management.
• Conduct thorough vehicle inspections and explain rental agreement terms clearly to customers.
• Work closely with the operations team to maintain a fleet of vehicles that meet customer needs and expectations.
• Stay informed about new vehicles, promotions, and destination information to provide customers with valuable insights.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for a Dutch Speaking Customer Advisor specializing in Smart Home Appliances, allowing you to work from anywhere in Greece. If you are passionate about cutting-edge technology and enjoy providing exceptional customer service, this role is perfect for you!

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients regarding smart home appliances through various channels including phone, email, and chat.
• Assist customers with product inquiries, installation guidance, troubleshooting, and service requests.
• Resolve customer issues and complaints efficiently to ensure satisfaction and retention.
• Maintain meticulous documentation of customer interactions in our CRM system.
• Collaborate with product teams to relay customer feedback and contribute to service improvements.
• Stay updated about the latest smart home technology trends and product offerings to provide informed support.

Requirements

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
   

What’s in it for you?

• Job Title: Occupancy Specialist
• Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday; 8am - 5pm
• Awesome Company Culture!
• Explore Channel Island Apartments: https://channelislandipgliving.com/
  

Job Description Summary

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Agent to join our team in Athens, working for a prestigious international airline. This role is a fantastic opportunity for individuals who are passionate about travel and exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their flight inquiries, bookings, and any issues that may arise, ensuring they have a memorable travel experience.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with inquiries about flight bookings, cancellations, and travel changes.
• Address and resolve customer complaints and issues effectively to ensure satisfaction.
• Accurately document customer interactions in our CRM system.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay updated on airline policies, promotions, and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer a position for a German Speaking Customer Agent to join our team, working remotely from Greece for Booking.com. This role is perfect for individuals who are passionate about travel and delivering exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their travel inquiries, bookings, and provide support to ensure their experiences are unforgettable.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with questions about bookings, changes, cancellations, and general inquiries.
• Resolve issues and complaints effectively to ensure customer satisfaction.
• Document customer interactions and inquiries accurately in our CRM system.
• Collaborate with different teams to enhance service delivery and improve customer experience.
• Stay updated on Booking.com policies, promotions, and travel trends to provide accurate and valuable information to clients.

Requirements

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
   

What’s in it for you?

• Job Title: Occupancy Specialist
• Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday; 8am - 5pm
• Awesome Company Culture!
• Explore Channel Island Apartments: https://channelislandipgliving.com/
  

Job Description Summary