What if your next job also came with sunshine, palm trees and a better work-life balance?

At Next Job Abroad, we're recruiting Dutch-speaking Customer Support Agents on behalf of our international client in Alicante, Spain.

Whether you're looking for international work experience, a temporary adventure abroad, or a fresh start in a warmer climate, this opportunity offers much more than just a job.

Why Alicante?

Alicante has quietly become one of Europe's favourite destinations for expats.

Compared to larger cities, life here is more relaxed, affordable and incredibly easy to settle into.

Why do people love Alicante?

• Fantastic weather all year round
• Beautiful beaches and a stunning coastline
• Easy, walkable city life
• An international community without feeling overwhelming
• Mediterranean lifestyle and amazing food
• Lower cost of living compared to many European cities
• Great flight connections across Europe

Life simply feels easier here.

Your role

As a Dutch-speaking Customer Support Agent, you'll help customers and provide excellent service every day.

Your tasks may include:

What if your next job also came with sunshine, palm trees and a better work-life balance?

At Next Job Abroad, we're recruiting Dutch-speaking Customer Support Agents on behalf of our international client in Alicante, Spain.

Whether you're looking for international work experience, a temporary adventure abroad, or a fresh start in a warmer climate, this opportunity offers much more than just a job.

Why Alicante?

Alicante has quietly become one of Europe's favourite destinations for expats.

Compared to larger cities, life here is more relaxed, affordable and incredibly easy to settle into.

Why do people love Alicante?

• Fantastic weather all year round
• Beautiful beaches and a stunning coastline
• Easy, walkable city life
• An international community without feeling overwhelming
• Mediterranean lifestyle and amazing food
• Lower cost of living compared to many European cities
• Great flight connections across Europe

Life simply feels easier here.

Your role

As a Dutch-speaking Customer Support Agent, you'll help customers and provide excellent service every day.

Your tasks may include:

Ready to add a massive global brand to your resume while living a stone's throw from the Mediterranean? We are hiring French-speaking Customer Experts to move to vibrant Athens! In this role, you’ll support the online community of an iconic American tech company famous for its sleek hardware and ecosystem. If you are enthusiastic, love sleek technology, and have an adventurous spirit, we want you in our Athens hub.

What You'll Do (The Day-to-Day)

Representing our premium Online Store project, you will deliver exceptional service to French-speaking customers via inbound lines, email, and live chat.

• Inbound Sales Journeys: Follow a supportive scripted process to help customers identify exactly what they need, helping them choose and purchase luxury devices and tech accessories.
• Service & Problem Solving: Provide vital after-sales support by resolving customer complaints, handling order returns/cancellations, and tracking delayed shipments.
• Cross-Skilling: After your first 30 days, you will be trained to seamlessly manage both sales and service interactions on demand, turning you into a highly versatile customer expert.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

Mercier Consultancy MD is excited to present a fantastic opportunity for a Danish Speaking Customer Service Agent to join the iconic Netflix team, with the chance to work remotely from Greece. In this dynamic role, you will provide outstanding support to Danish-speaking customers, assisting them with inquiries and enhancing their viewing experience with Netflix's extensive library of content.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing inquiries related to Netflix subscriptions, billing, and technical issues.
• Deliver exceptional customer service by providing accurate information and resolving customer concerns efficiently.
• Document customer interactions in the CRM system to maintain a high standard of service quality.
• Work collaboratively with teams to escalate and resolve complex issues when necessary.
• Stay informed about new releases, features, and policies to provide the best possible support.
• Provide feedback on customer trends to help improve service offerings.

Requirements

Mercier Consultancy MD is thrilled to offer exciting positions for Portuguese Speaking Customer Support Representatives in Sofia. This role is a great opportunity for individuals who are fluent in Portuguese and are eager to provide excellent customer service. As a key part of our support team, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring their issues are resolved efficiently.

Key Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
• Handle inquiries related to products and services, providing accurate and helpful information.
• Assist in resolving customer complaints and technical issues promptly and professionally.
• Document customer interactions and maintain thorough records for follow-up.
• Collaborate with other teams to enhance service delivery and improve the customer experience.
• Stay informed about product updates and services to effectively assist customers.

Requirements

Mercier Consultancy MD is seeking dedicated and enthusiastic individuals to join our team as Italian Speaking Customer Support Representatives in Sofia. In this role, you will provide outstanding customer service to our Italian-speaking clients, addressing their inquiries and resolving issues in a friendly and efficient manner. This is a fantastic opportunity to be part of a dynamic team that values customer satisfaction and continuous improvement.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Handle customer inquiries related to products and services, ensuring clear and accurate communication.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Document all customer interactions and maintain detailed records for future reference.
• Work closely with other teams to enhance the overall customer experience.
• Stay informed about product updates to provide customers with accurate information and support.

Requirements

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty.

Responsibilities

• Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat.
• Address inquiries and provide information about our products and services effectively.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Maintain comprehensive records of customer interactions and feedback.
• Collaborate with various teams to enhance customer experience and streamline processes.
• Stay informed on product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD invites you to explore an exciting opportunity for Polish Speaking Jobs in Bulgaria! Join our vibrant team in Sofia, where we offer fully paid relocation to make your transition seamless. This role is perfect for individuals who are eager to experience a new culture while utilizing their language skills to support our diverse clientele.

Key Responsibilities

• Engage with Polish-speaking clients through various communication channels, providing exceptional support and assistance.
• Address inquiries and resolve issues related to our services and offerings efficiently.
• Assist in the onboarding of new clients, ensuring they are well-informed about our processes and services.
• Collaborate with team members to improve client engagement strategies and service delivery.
• Keep accurate records of interactions and customer feedback to enhance our service offerings.
• Stay updated on industry trends and best practices to offer informed support to clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch-English Customer Service Representatives supporting Booking.com, available for remote work in Greece. This role is perfect for individuals who enjoy helping customers navigate their travel experiences and are committed to providing exemplary support. As a representative, you will assist customers in both Dutch and English, addressing inquiries related to bookings, accommodations, and travel experiences.

Key Responsibilities

• Manage customer inquiries regarding bookings, modifications, and cancellations via phone, email, and chat in both Dutch and English.
• Provide detailed information about accommodations, amenities, and policies, ensuring clarity and understanding.
• Assist customers with troubleshooting issues related to their bookings and the Booking.com platform.
• Resolve customer complaints efficiently, providing solutions that enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams and partners to improve service delivery and address customer needs.
• Stay updated on Booking.com’s offerings and travel trends to provide relevant assistance.

Requirements