resolving customer

Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.


Responsibilities

  • Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
  • Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
  • Document all customer interactions accurately within the CRM system for quality assurance and future reference.
  • Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
  • Stay informed about product offerings, promotions, and company policies to assist customers effectively.
  • Participate in training and development opportunities to enhance your service capabilities and product knowledge.

Requirements

Job Skills

View the job post & apply
Login/Signup

Czech Speaking Fitbit Products Support Specialist

posted by: spj_bot

Mercier Consultancy MD is seeking a motivated Czech Speaking Fitbit Products Support Specialist to join our dynamic team. In this role, you will work remotely and provide top-notch support to our Czech-speaking customers who use Fitbit products. Your expertise and dedication will ensure that our clients receive the best possible assistance as they navigate their health and fitness journeys with our technology.


Key Responsibilities

  • Provide outstanding customer support to Czech-speaking clients via phone, email, and chat concerning Fitbit products.
  • Assist customers in product setup, troubleshooting, and answering questions about product features.
  • Deliver comprehensive guidance on health tracking, syncing devices, and app functionalities.
  • Accurately document customer interactions and resolutions in the CRM system.
  • Work closely with the technical support team for issues that require further investigation.
  • Keep up to date with the latest developments in Fitbit products and health tracking to enhance customer support.

Requirements

Job Skills

View the job post & apply
Login/Signup

Lithuanian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.


Key Responsibilities

  • Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
  • Provide accurate information about services, bookings, and hospitality options.
  • Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
  • Document customer interactions thoroughly in our CRM system.
  • Collaborate with hotel and service providers to ensure seamless customer experiences.
  • Stay informed about local tourism developments and hospitality trends to better assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Norwegian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Norwegian Speaking Customer Service Representatives in the retail industry. This exciting role is perfect for individuals who are enthusiastic about providing top-notch customer service and helping customers find the perfect products. As a representative, you will assist clients in Norwegian, ensuring that their shopping experiences are pleasant and hassle-free.


Key Responsibilities

  • Manage customer inquiries regarding retail products, services, and promotions through phone, email, and live chat in Norwegian.
  • Assist customers with product selection, account management, and order processing.
  • Provide information on shipping options, returns, and exchanges while resolving customer issues.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with team members to improve the overall customer experience.
  • Stay informed about product knowledge, retail trends, and company policies to provide accurate information.

Requirements

Job Skills

View the job post & apply
Login/Signup

Dutch Speaking Customer Service For A San Francisco-Based Software Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives for a dynamic software company based in San Francisco. This role is ideal for individuals passionate about technology and dedicated to providing exceptional customer experiences. You will interact with customers to assist them with software inquiries, ensuring they receive top-notch support while communicating effectively in Dutch.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Dutch.
  • Provide detailed information about software functionalities, troubleshooting, and best practices.
  • Assist customers in navigating the software, including account setup and technical support.
  • Resolve issues and complaints in a prompt manner while ensuring customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with technical teams to address complex customer issues and enhance service delivery.
  • Stay informed about product updates and technological advancements to provide accurate and relevant assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Spanish Speaking Customer Service Agent For American Cybersecurity Company

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Service Agent for an esteemed American Cybersecurity Company. In this role, you will be pivotal in ensuring that Spanish-speaking clients receive the highest standard of service and support. Your contributions will help safeguard our clients' digital environments while providing them with valuable customer service.


Responsibilities

  • Engage with Spanish-speaking customers via phone, email, and chat to address inquiries regarding cybersecurity products and services.
  • Provide clear explanations and guidance on product features, ensuring customers understand how to protect their online presence.
  • Assist in troubleshooting issues and resolving customer complaints with a focus on customer satisfaction.
  • Maintain comprehensive documentation of customer interactions and provide feedback to improve service processes.
  • Collaborate with the cybersecurity team to stay informed about the latest security trends and product updates.
  • Promote cybersecurity awareness among customers through education and support efforts.

Requirements

Job Skills

View the job post & apply
Login/Signup

Latvian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for Latvian Speaking Customer Service Representatives in the Renewable Energy industry. This is a fantastic opportunity for individuals who are passionate about sustainable energy solutions and dedicated to providing exceptional customer service. In this role, you will assist clients and potential customers in navigating their inquiries related to renewable energy products and services, all while communicating effectively in Latvian.


Key Responsibilities

  • Respond to customer inquiries regarding renewable energy solutions, including solar, wind, and energy efficiency programs via phone, email, and chat in Latvian.
  • Educate customers on products, services, and incentives related to renewable energy.
  • Assist in troubleshooting and resolving customer issues related to energy services.
  • Maintain accurate documentation of customer interactions in the CRM system.
  • Collaborate with technical and sales teams to provide comprehensive support to customers.
  • Stay current on industry trends and developments in renewable energy to better assist clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for those who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating their telecommunications needs, ensuring they receive accurate information and assistance in Polish.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including plans, devices, and billing, via phone, email, and chat in Polish.
  • Provide technical support and troubleshoot service-related issues for customers.
  • Educate customers on product features and guide them in making informed decisions.
  • Resolve complaints and issues promptly while ensuring high levels of customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with sales and technical teams to enhance customer experience and service delivery.
  • Stay updated on the latest telecommunications technologies and offerings.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have a penchant for the construction field, this role is perfect for you. As a representative, you will support clients in navigating their construction inquiries and ensure they receive comprehensive assistance in Polish.


Key Responsibilities

  • Handle customer inquiries regarding construction products, services, and project support via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, project timelines, and compliance requirements.
  • Assist in resolving customer issues and coordinating with project management teams as necessary.
  • Document customer interactions and maintain accurate records in our customer relationship management (CRM) system.
  • Collaborate with sales and technical teams to enhance client service delivery.
  • Stay informed about industry trends and developments to better assist our customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

German Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for German Speaking Customer Service Representatives in the pharmaceuticals industry. This is an excellent chance for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients and healthcare professionals. As a representative, you'll play a crucial role in ensuring that inquiries related to pharmaceutical products and services are handled efficiently and effectively in German.


Key Responsibilities

  • Respond to inquiries from clients and healthcare professionals regarding pharmaceutical products and services via phone, email, and live chat in German.
  • Provide detailed information about medications, usage instructions, side effects, and availability.
  • Assist in resolving customer complaints and issues with compassion and professionalism.
  • Maintain accurate records of customer interactions and follow up to ensure resolution.
  • Stay informed about pharmaceutical regulations and product knowledge to provide compliant responses.
  • Collaborate with internal teams, such as sales and compliance, to enhance overall customer service.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to resolving customer

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact