If you appreciate flawless design, innovation, and devices that have completely changed how the world communicates, this is the job for you. We are looking for young-at-heart, tech-friendly Italian speakers to relocate to Athens, Greece. You will join a premium customer care project, assisting users of a world-renowned luxury tech brand. Bring your passion for communication, and we will give you a sun-soaked international career.

What You'll Do (The Day-to-Day)

As a Customer Expert, you will manage inbound consumer requests from the Italian market across phone, email, and live chat channels.

• Scripted Sales Support: Walk customers through their options when they are trying to decide which device to buy, using structured processes to successfully seal the transaction.
• After-Sales Service: Act as the premier point of contact for order tracking, package delivery concerns, and cancellation or return requests.
• The 30-Day Evolution: You will be cross-skilled to handle both sales and service flows after completing 30 days in your initial assignment, ensuring you become an expert across the entire e-commerce lifecycle.

Requirements

Join us in Greece to help redefine insurance

Take this opportunity to work with a global leader in consumer protection and claims services. We’ve spent over 20 years building a global supply chain that uses modern technology and service innovation to create seamless customer experiences that can solve almost any issue, quick and easy, with no hassles.  

Join a team united by the same end goal: to completely change the way people think about insurance plans.

Join us in Greece to help redefine insurance

Take this opportunity to work with a global leader in consumer protection and claims services. We’ve spent over 20 years building a global supply chain that uses modern technology and service innovation to create seamless customer experiences that can solve almost any issue, quick and easy, with no hassles.  

Join a team united by the same end goal: to completely change the way people think about insurance plans.

ALUMIL is seeking a dedicated IT Support Engineer to join our dynamic IT department.

In this role, you will be responsible for delivering high-quality technical support, ensuring optimal performance of hardware, software, and network systems within our organization.

You will interact directly with end-users to troubleshoot and resolve technical issues efficiently, while collaborating with team members to maintain and enhance our IT infrastructure.

Key Responsibilities:

• Provide timely first-level IT support to users, addressing hardware, software, and network problems.
• Diagnose, troubleshoot, and resolve technical issues to minimize downtime.
• Install, configure, and maintain operating systems and business applications.
• Maintain accurate documentation of support activities and inventory of IT assets.
• Assist in the implementation of IT projects and upgrades.
• Train and guide users on IT policies and procedures.
• Monitor IT infrastructure performance and recommend improvements.

Requirements

Mercier Consultancy MD is offering an excellent opportunity for Albanian-speaking professionals to work in Sofia, Bulgaria. This position includes fully paid relocation, enabling you to start a new chapter in a dynamic and vibrant city. Join our team to leverage your language skills and contribute effectively within a multicultural environment.

Key Responsibilities

• Provide exemplary support and assistance to Albanian-speaking clients through various communication channels.
• Manage and resolve client inquiries, offering accurate and timely information.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Maintain detailed and accurate records of client interactions and administrative tasks.
• Participate in training sessions to enhance product knowledge and service quality.
• Adhere to company policies and procedures while maintaining high standards of professionalism.

Requirements

Join Mercier Consultancy MD as a Hungarian Speaking Customer Service Specialist and embark on an exciting journey in beautiful Greece! We are seeking enthusiastic individuals fluent in Hungarian who are eager to provide exceptional customer support while experiencing the rich culture and lifestyle of Greece. With our paid relocation package, we make it easier for you to transition into this new role.

Key Responsibilities

• Provide high-quality customer service support to Hungarian-speaking clients through various channels, including phone, email, and live chat.
• Address customer inquiries and concerns promptly and effectively, ensuring a satisfactory resolution.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to continuously improve the customer experience and service quality.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Stay informed about company policies, products, and promotions to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speakers in Bulgaria! Join our team in Sofia and immerse yourself in a vibrant culture while advancing your career. We offer a fully paid relocation package to make your transition as smooth as possible. In this role, you will engage with clients and customers, providing exceptional support and assistance in Polish.

Key Responsibilities

• Deliver outstanding customer service and support in Polish through various communication channels, including phone, email, and chat.
• Assist clients with inquiries, ensuring a swift and accurate response to their requests.
• Manage client accounts, ensuring all interactions are documented properly in our CRM system.
• Resolve customer complaints and challenges effectively, enhancing customer satisfaction.
• Collaborate with cross-functional teams to improve service delivery and operational efficiency.
• Stay updated on company products and services to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for German Speaking professionals in beautiful Sofia, Bulgaria! We are offering a fully paid relocation package to help you make this move seamlessly. Join our vibrant team and utilize your language skills in a dynamic work environment, contributing to outstanding decisions and customer interactions.

Key Responsibilities

• Engage with German-speaking clients via phone, email, and chat, providing top-notch customer support and assistance.
• Address customer inquiries, offer insights about our services, and guide clients through any challenges they may encounter.
• Document customer interactions accurately in our systems for analysis and quality assurance.
• Collaborate with various teams to ensure customer satisfaction and streamline operations.
• Stay updated on company products and industry trends to effectively assist clients.
• Support the onboarding of new processes and strategies to enhance customer experience.

Requirements

Mercier Consultancy MD is excited to announce a position for a Greek Speaking Customer Service Agent to work in vibrant Sofia. In this role, you will be the face of our client’s customer service team, providing exceptional support to Greek-speaking customers who need assistance with a variety of inquiries related to our products and services.

Responsibilities

• Assist Greek-speaking customers through phone, email, and chat, addressing their inquiries and providing helpful solutions.
• Deliver accurate information regarding products, services, and account management.
• Effectively resolve customer complaints and issues, ensuring high levels of customer satisfaction.
• Document all customer interactions meticulously in the CRM system to ensure consistent support and improvements.
• Collaborate with team members and other departments to improve customer service processes.
• Stay updated on company products, promotions, and policies to inform customers accurately.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Travel Consultant in the tourism industry! This remote position offers you the chance to work from the picturesque landscapes of Greece while assisting Dutch-speaking clients in planning their dream travels. Your expertise will help create memorable experiences for clients from the comfort of your home.

Key Responsibilities

• Provide exceptional support to Dutch-speaking clients through various communication channels, addressing travel inquiries and facilitating bookings.
• Advise clients on travel packages, destinations, and accommodations that best suit their preferences.
• Develop customized travel itineraries tailored to the unique needs and desires of clients.
• Resolve customer complaints and inquiries with professionalism and an emphasis on client satisfaction.
• Document all client interactions in our CRM system to ensure seamless service and follow-up.
• Stay up-to-date with travel trends, destination highlights, and competitive offerings to provide clients with the most relevant information.

Requirements