digital communication

Danish Speaking Products Support in Sofia, Bulgaria - Fully Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a Danish Speaking Products Support Specialist based in Sofia, Bulgaria, with a fully paid relocation! This exciting opportunity allows you to combine your language skills and passion for customer service while helping Danish-speaking customers navigate our innovative products. Your role will be pivotal in enhancing customer satisfaction and ensuring that users get the most out of their experience.


Key Responsibilities

  • Provide exceptional support to Danish-speaking customers via phone, email, and chat regarding our product offerings.
  • Assist customers with product inquiries, setup processes, and troubleshooting issues effectively.
  • Guide users through product features, ensuring they understand how to maximize their benefits.
  • Document all customer interactions and resolutions in the CRM system with attention to detail.
  • Collaborate with technical teams to resolve advanced issues and improve product functionality.
  • Remain informed about the latest product updates and industry trends to provide informed advice to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.


Key Responsibilities

  • Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
  • Effectively resolve customer inquiries and issues to ensure a positive experience.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Gather and analyze customer feedback to enhance service offerings and improve processes.
  • Work collaboratively with team members to optimize customer experiences and share best practices.
  • Stay informed about company products, services, and industry trends to provide accurate information to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Customer Experience Agent, providing the opportunity to work remotely from Greece! We are seeking passionate individuals who are dedicated to delivering excellent customer support to our Norwegian-speaking clientele. In this role, you will help create positive customer experiences and contribute to our mission of outstanding service.


Key Responsibilities

  • Provide high-quality customer service in Norwegian through various channels, including phone, email, and chat.
  • Effectively handle customer inquiries, ensuring prompt resolution of issues and concerns.
  • Document customer interactions accurately and maintain detailed records in our CRM system.
  • Collect customer feedback to identify opportunities for service enhancements and improvements.
  • Collaborate with team members to share insights and best practices, enhancing the customer experience across all touchpoints.
  • Stay updated on products, services, and industry trends to assist customers effectively and knowledgeably.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions.


Key Responsibilities

  • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat.
  • Maintain, update, and manage customer information and interactions in our CRM system efficiently.
  • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience.
  • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement.
  • Collaborate with the team to cultivate a supportive and high-performing remote work environment.
  • Stay informed about our products, services, and industry developments to deliver accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is looking for a Dutch Speaking Customer Experience Agent to join our team, offering the flexibility to work remotely from Greece! This role is ideal for individuals who are passionate about customer service and want to provide exceptional support to our Dutch-speaking clients wherever they are. You will play a vital role in ensuring customer satisfaction and loyalty while enjoying the convenience of remote work.


Key Responsibilities

  • Provide high-quality customer service in Dutch via phone, email, and chat, addressing inquiries and resolving issues.
  • Document and track customer interactions accurately in our CRM system, ensuring comprehensive records for follow-up.
  • Assist clients with product-related inquiries, account issues, and general support requests.
  • Proactively engage with customers to gauge satisfaction and identify areas for improvement.
  • Work collaboratively with other team members to enhance service delivery and address common challenges.
  • Stay up-to-date with product features, promotions, and industry trends to provide informed responses to clients.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work in Sofia

posted by: spj_bot

Mercier Consultancy MD is looking for a Dutch Speaking Customer Experience Agent to join our team in Sofia! We are searching for enthusiastic individuals who are committed to providing excellent customer service to our Dutch-speaking clients. This role is crucial in ensuring customer satisfaction and building long-lasting relationships with our customers.


Key Responsibilities

  • Provide exceptional customer support in Dutch via phone, email, and live chat, ensuring all inquiries are addressed promptly and effectively.
  • Manage customer interactions, documenting inquiries and resolutions efficiently in our CRM system.
  • Identify customer needs and work towards delivering tailored solutions, ensuring a smooth customer experience.
  • Collect feedback from customers to inform and improve service delivery and customer satisfaction.
  • Collaborate with colleagues to share insights and develop best practices for enhancing customer support.
  • Stay well-informed about our products, services, and industry trends in order to provide accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work in Sofia

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively.


Key Responsibilities

  • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat.
  • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience.
  • Maintain accurate records of customer interactions and update information in our CRM system diligently.
  • Gather feedback from customers to identify areas for improvement and contribute to service excellence.
  • Collaborate with team members to share knowledge and enhance the overall customer experience.
  • Keep yourself updated on our products, services, and industry developments to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Experience Agent - Work in Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a Dutch Speaking Customer Experience Agent to join our dynamic team in Sofia! We are looking for enthusiastic individuals who are committed to providing exceptional customer service and support to our Dutch-speaking clients. In this role, you will be the first point of contact for customers, helping to resolve their inquiries and ensuring a positive experience with our services.


Key Responsibilities

  • Assist customers in Dutch via phone, email, and chat, delivering high-quality support and solutions.
  • Efficiently manage and resolve customer inquiries, maintaining a strong focus on customer satisfaction.
  • Accurately document customer interactions and maintain detailed records in our CRM system.
  • Collect and analyze customer feedback to identify trends and opportunities for service improvements.
  • Collaborate with team members to share insights and enhance overall customer experience.
  • Stay informed about our products, services, and industry best practices to provide informed assistance to customers.

Requirements

Job Skills

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Danish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for a Danish Speaking Customer Experience Agent to join our remote team based in Greece! We are seeking passionate individuals who excel in customer service and are dedicated to providing exceptional support to our Danish-speaking clients. This role enables you to make a significant impact on our customer relationships while enjoying the benefits of remote work.


Key Responsibilities

  • Deliver excellent customer support in Danish via multiple channels, including phone, email, and chat.
  • Efficiently address customer inquiries and resolve issues to enhance customer satisfaction.
  • Accurately document interactions and maintain records within our CRM system.
  • Gather and analyze customer feedback to identify opportunities for service improvement.
  • Collaborate with team members to share insights and develop strategies for improving the customer experience.
  • Stay current on company products, services, and best practices in customer service.

Requirements

Job Skills

View the job post & apply
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Danish Speaking Customer Experience Agent - Work Remotely in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Danish Speaking Customer Experience Agent, allowing you to work remotely from Greece! We are seeking enthusiastic candidates who are passionate about delivering exceptional customer service to our Danish-speaking clients. In this role, you will be pivotal in ensuring customer satisfaction and building lasting relationships.


Key Responsibilities

  • Provide outstanding customer support in Danish through various communication channels, including phone, email, and chat.
  • Efficiently address customer inquiries and resolve issues to maintain a high level of service.
  • Document customer interactions accurately and maintain organized records in our CRM system.
  • Collect and analyze customer feedback to contribute to service improvements and enhancements.
  • Collaborate with team members to share insights and best practices for optimizing customer experiences.
  • Stay updated on product offerings, services, and industry trends to provide effective assistance to customers.

Requirements

Job Skills

View the job post & apply
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