building rapport

Customer Solutions Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Customer Solutions Specialist, where your language skills in Polish and English will shine. This dynamic position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As a Customer Solutions Specialist, you will be the voice of our brand, helping Polish-speaking clients navigate their inquiries and providing them with tailored solutions to ensure a seamless experience.


Key Responsibilities

  • Provide exceptional customer support to Polish-speaking clients, addressing inquiries and resolving issues efficiently.
  • Engage in proactive communication to foster strong relationships with our clients and understand their needs.
  • Document interactions and maintain accurate records in our customer management system.
  • Work collaboratively with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
  • Analyze feedback and suggest improvements to our service processes based on client experiences.
  • Keep abreast of product knowledge and updates to provide informed assistance to clients.

Requirements

Job Skills

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Dutch Soft Sales Care - Remote in Bulgaria - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for a Dutch Soft Sales Care position, working remotely in beautiful Bulgaria with paid relocation! This role is ideal for individuals who are skilled communicators and passionate about providing exceptional customer service while achieving sales goals. As part of our team, you will help clients through a consultative sales approach, enhancing their experience with our services.


Key Responsibilities

  • Handle inbound calls and inquiries from Dutch-speaking clients, providing them with support and information about our offerings.
  • Utilize a soft sales approach to identify client needs and recommend appropriate solutions.
  • Build and maintain strong customer relationships to foster loyalty and satisfaction.
  • Document interactions and maintain accurate records of customer conversations in the CRM system.
  • Collaborate with team members to improve sales strategies and enhance the customer experience.
  • Participate in ongoing training and development to refine your sales skills and product knowledge.

Requirements

Job Skills

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Danish Speaking Solutions Consultant - Paid Relocation Sofia

posted by: spj_bot

Hello there! Mercier Consultancy MD is excited to welcome a friendly and enthusiastic Danish Speaking Solutions Consultant to our team in Sofia, and we're offering fully paid relocation to make your move easier! If you have a passion for connecting with clients and providing effective solutions, we want to hear from you! In this role, you'll be the friendly face our clients turn to as you help them navigate their challenges and unlock new opportunities.


Key Responsibilities

  • Engage warmly with clients to identify their needs and business goals through engaging conversations.
  • Design and propose tailored solutions that truly resonate with client challenges.
  • Act as a supportive partner, providing insightful advice to enhance client satisfaction and outcomes.
  • Collaborate closely with our fantastic internal teams to ensure smooth implementation of solutions.
  • Host friendly training sessions for clients, empowering them to make the most of our products.
  • Stay on top of industry trends and emerging technologies to offer fresh insights during consultations.

Requirements

Job Skills

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Finnish Speaking Jobs In Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Finnish Speaking professionals in Bulgaria, complete with a fully paid relocation package. This is an exceptional chance for individuals who are looking to advance their careers while experiencing the vibrant culture and beautiful landscapes of Bulgaria. As part of our team, you will engage in a variety of roles that leverage your language skills and provide valuable support to our clients.


Key Responsibilities

  • Deliver high-quality customer service and support in Finnish across multiple communication channels.
  • Assist clients with inquiries, providing accurate information and solutions to meet their needs.
  • Document interactions and feedback within our CRM system to enhance service delivery.
  • Collaborate with team members to improve processes and share best practices.
  • Participate in training and development programs to continuously enhance your skills.
  • Adapting to and contributing to a multicultural team environment, fostering collaboration and inclusivity.

Requirements

Job Skills

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Czech Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an exceptional opportunity for Czech Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about providing outstanding customer support and have an interest in construction solutions. As a customer service representative, you will assist clients with their inquiries and ensure a smooth experience in Czech.


Key Responsibilities

  • Manage customer inquiries regarding construction services, project timelines, and product information via phone, email, and chat in Czech.
  • Provide clients with accurate information on construction processes, materials, and service offerings.
  • Assist customers with order processing, updates, and any changes required during the construction phase.
  • Resolve customer complaints and issues promptly and effectively to maintain satisfaction.
  • Document all customer interactions accurately in our CRM system to ensure seamless communication.
  • Collaborate with project teams to provide real-time updates and information to customers.
  • Stay updated on construction trends and regulatory requirements to assist customers more effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a strong commitment to customer service and an interest in transportation solutions, this role is tailored for you. You will play a vital role in assisting customers with their transportation needs while providing exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Polish.
  • Provide customers with information on shipping options, expected delivery times, and service regulations.
  • Assist with the booking process, including changes and cancellations of services.
  • Resolve issues or complaints promptly to ensure customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information and support to customers.
  • Stay informed about transportation trends and service updates to better assist customers.

Requirements

Job Skills

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Polish Speaking Jobs In Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is pleased to offer exciting Polish Speaking job opportunities in beautiful Bulgaria, complete with a fully paid relocation package. This role is perfect for individuals looking to immerse themselves in a new culture while utilizing their language skills in a dynamic work environment. You will be joining a team that values excellence in service and teamwork.


Key Responsibilities

  • Engage with clients and customers in Polish, providing assistance and support through various communication channels.
  • Manage inquiries and resolve issues promptly while ensuring a high level of customer satisfaction.
  • Collaborate effectively with team members to meet organizational goals and service standards.
  • Document interactions with clients accurately for future reference and follow-up.
  • Participate in training sessions to stay updated on products, services, and best practices.
  • Contribute to team projects and initiatives aimed at improving customer experience and operational efficiency.

Requirements

Job Skills

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Czech Speaking Solutions Consultant

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Czech Speaking Solutions Consultant. This role is an excellent opportunity for individuals who possess a deep understanding of technology-driven solutions and exceptional client-facing skills. As a Solutions Consultant, you will work closely with our clients to assess their needs and devise strategies that enhance their business operations using our innovative solutions.


Key Responsibilities

  • Collaborate with clients to identify their unique requirements and business goals.
  • Design and present customized solutions that address client challenges and add value.
  • Act as a trusted advisor by providing recommendations based on industry standards and best practices.
  • Coordinate with internal teams to ensure successful implementation and support of solutions.
  • Deliver engaging training sessions to empower clients in utilizing our products effectively.
  • Stay current with market trends and our product offerings to provide exceptional service.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you have a passion for digital communication and helping others navigate social media platforms, this role is tailor-made for you. You will play a pivotal role in assisting users with their inquiries and issues while providing top-notch customer support in Polish.


Key Responsibilities

  • Respond to customer inquiries about social media services, account management, and platform features via phone, email, and live chat in Polish.
  • Assist users with troubleshooting issues related to account access, content posting, and privacy settings.
  • Provide guidance on best practices for using social media effectively and safely.
  • Resolve customer complaints efficiently, ensuring a satisfactory resolution and positive user experience.
  • Document customer interactions accurately in the CRM system for tracking and follow-up.
  • Collaborate with technical teams to escalate issues and improve service delivery.
  • Stay informed about the latest trends in social media and platform updates to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for German Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are detail-oriented, have a strong financial acumen, and are committed to delivering excellent customer service. You will assist clients with their banking inquiries, ensuring they receive timely and accurate information while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to banking products and services via phone, email, and chat in German.
  • Provide information on account management, loan options, and financial services.
  • Assist with transaction inquiries, card activations, and security concerns.
  • Resolve customer issues and complaints efficiently while ensuring a high level of satisfaction.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with banking teams to address customer needs and enhance service delivery.
  • Stay updated on banking regulations and new products to provide informed assistance.

Requirements

Job Skills

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