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(Fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

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(Fluent English) Customer Support Consultant (Future Openings, remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

  • Deliver outstanding customer support via calls, chats and emails;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

Director of Product Management

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We operate across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform, and we've been profitable for two years running. We're expanding beyond lawn care to become the one-stop shop for all home services.

About Product at LawnStarter

Home services is a massive, broken market. For homeowners, getting reliable, fairly priced service is a hassle of phone tag, no-shows, and surprise quotes. For the Pros who do the work, running a business means chasing customers, dead time between jobs, and unpaid admin. LawnStarter is the marketplace that fixes both sides.

We proved the model with lawn care — it works at scale, profitably, across millions of jobs. In the last year we extended it to a second service: pool cleaning, now live in select markets. Getting there meant building the first version of a product that can onboard customers and Pros, match the two sides, get the job done, and handle the exceptions when it doesn't go to plan.

The Role

This is LawnStarter's first Director of Product Management — the leader between the VP of Product and a team of three PMs (and the hires that follow).

Job Skills

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(Fluent German & English) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

CMC Regulatory Expert Biopharma

posted by: spj_bot

At Excelya, we are committed to fostering an environment defined by Audacity, Care, and Energy. As a Clinical Operations Lead , you will play a vital role in enhancing our clinical research strategies and ensuring operational excellence across our studies.

This position offers a unique opportunity to lead strategic CMC regulatory initiatives while collaborating with cross-functional stakeholders to ensure the highest standards of quality and compliance. You will play a key role in driving regulatory excellence, supporting complex global submissions, and contributing to innovative development and lifecycle management strategies that shape the future of medicines.

Main responsibilities :

Define and lead the CMC regulatory strategy for complex projects, providing proactive guidance and expertise to cross-functional technical teams

Develop and maintain a global regulatory roadmap, ensuring alignment between manufacturing changes, regulatory requirements, and supply chain constraints

Oversee the preparation and submission of CMC dossiers, ensuring the robustness of comparability, validation, and quality data

Coordinate global regulatory submissions, optimizing timelines and ensuring compliance with regional requirements

Lead and manage interactions with Health Authorities, including addressing technical questions and supporting negotiations to facilitate approvals

Job Skills

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Staff Software Engineer, Product

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

Job Skills

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Director of SEO and Agentic Search

posted by: spj_bot

About LawnStarter

LawnStarter is the nation's leading on demand marketplace for lawn care and outdoor services, with over $150M in annual bookings. We are expanding beyond lawn care to become the one stop shop for all home services. Becoming the most discovered, cited, and trusted brand in our category is how we get there.

About the Growth Team

Growth owns the full acquisition funnel across our brand portfolio. Some of the most recognized names in outdoor services, reaching millions of homeowners every year. SEO and organic discovery are foundational to how customers find us, and this role leads the team responsible for making that happen at scale. You will report directly to the CMO and operate at the intersection of content, technical SEO, product, and the emerging world of AI powered search.

The Challenge

The game changed. Rankings are no longer the prize. Recommendation is. When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer.

Job Skills

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Customer Support Specialist

posted by: spj_bot

Location: New York, United States (Hybrid) - NY area

Hybrid | Full-time

Compensation: $100K - $150K

Our client is an innovative and fast-growing technology service provider that delivers a high-performance, low-latency, and high-throughput distributed messaging system tailored specifically for the Fixed Income electronic trading markets. Because the quality of technical architecture and client engagement is critical to their commercial success, the employer is looking to expand its technical support capabilities within the North American market.

The primary focus is to troubleshoot, diagnose, and resolve sophisticated application, product, and integration anomalies within complex, live electronic trading environments. This is an exceptional opportunity to work alongside industry-leading distributed systems engineers and gain comprehensive exposure across the entirety of a modern financial technology ecosystem.

Key Responsibilities

Job Skills

professional advisory capital market high availability consultant diplomacy high performance financial technology fix income nice professional development coordinating linux read accounts real time messaging system systems protocol write communication e command line interface equity security policy cross functional source code service improvement object oriented localized system engineering acting data services operational actively monitor asset class north american scripting API incident management system incidents executing shell script writing stakes unix shell track mentorship configuration management application programming interface high throughput automation managing integration low latency financial information exchange managed securely investigate systems engineers acceptance testing team orient operating technical support customer service version control github service provider distributed systems systems experts troubleshooting continuous improvement cross functional collaboration unix long term messaging systems collaborative electronic trading infrastructure applicable data bash trading systems java tact onboarding
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Operations Manager - On-site - Full-time - Octopus by RTG

posted by: spj_bot

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are looking for an experienced Operations Manager to play a key leadership role in driving operational excellence, strategic execution, and cross-functional alignment across a fast-growing technology company.

In this role, you will work closely with executive leadership to translate business priorities into actionable plans, ensure accountability across teams, oversee strategic client relationships, and support product and delivery initiatives.

Job Skills

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AI Product Manager / Owner - Remote

posted by: spj_bot

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

Zyte is looking for a seasoned, strategic, and hands-on AI Product Manager / Owner to help shape one of the company’s most important growth areas.

This role sits at the center of Zyte’s strategic focus: making web data universally accessible in a world where software is increasingly built, orchestrated, and consumed through AI agents and agentic development workflows.

Job Skills

engineering design cross functional team successful customer leadership usability cross functional sales self motivated operate product lifecycle sustainable growth scalable customer success product manager strategic thinking internal communication landscape market trend computer science agile product development translate tooling apis workflows nice services customer software developers sale enablement communicate plans adjacent seasoned product management product strategy market timing design architecture design around long term distributed team communicate developer tools collaborate workflows cross functional teams adoption product marketing verbal communication skill software development engineers designers iterate prioritization product engineering scale platforms automation workflow product platform c plans operating innovate create value planning curiosity integrations
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