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Customer Support Specialist

posted by: spj_bot

Location: New York, United States (Hybrid) - NY area

Hybrid | Full-time

Compensation: $100K - $150K

Our client is an innovative and fast-growing technology service provider that delivers a high-performance, low-latency, and high-throughput distributed messaging system tailored specifically for the Fixed Income electronic trading markets. Because the quality of technical architecture and client engagement is critical to their commercial success, the employer is looking to expand its technical support capabilities within the North American market.

The primary focus is to troubleshoot, diagnose, and resolve sophisticated application, product, and integration anomalies within complex, live electronic trading environments. This is an exceptional opportunity to work alongside industry-leading distributed systems engineers and gain comprehensive exposure across the entirety of a modern financial technology ecosystem.

Key Responsibilities

Job Skills

professional advisory capital market high availability consultant diplomacy high performance financial technology fix income nice professional development coordinating linux read accounts real time messaging system systems protocol write communication e command line interface equity security policy cross functional source code service improvement object oriented localized system engineering acting data services operational actively monitor asset class north american scripting API incident management system incidents executing shell script writing stakes unix shell track mentorship configuration management application programming interface high throughput automation managing integration low latency financial information exchange managed securely investigate systems engineers acceptance testing team orient operating technical support customer service version control github service provider distributed systems systems experts troubleshooting continuous improvement cross functional collaboration unix long term messaging systems collaborative electronic trading infrastructure applicable data bash trading systems java tact onboarding
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Staff Software Engineer - Backend & AI Infra

posted by: spj_bot



Staff Software Engineer - Backend & AI Infra

Remote | Full-time

Location:
Based in US to GMT timezones

Compensation: Competitive Compensation Package

Our client is a high-growth technology firm. They are seeking a Staff Software Engineer to spearhead two critical domains: the core agent runtime and backend infrastructure powering a high-frequency trading fleet, and the comprehensive migration of model hosting and agent deployment to in-house, proprietary infrastructure.

This is a foundational, high-impact building role. The successful candidate will design and implement the backend services, runtime engines, and deployment systems that enable a fleet of autonomous agents to operate with superior speed, reliability, and intelligence. By moving away from third-party LLM providers and hosted platforms, this role will establish the sovereign infrastructure necessary for the next generation of autonomous financial software.

Key Responsibilities

Agent Runtime & Backend Development

Job Skills

system architecture incident response financial software real time system reliability high throughput equity security policy websocket custom built ul operate persistence job scheduling design build debugging high frequency trading distributed systems bridging management node js uptime data pipeline execution systems acting backend self host bridge hosted process migrating high performance low latency telemetry reinforcing time market operational trading system analytical redis bigquery platform tool python deployment systems high frequency managed securely operations advanced systems deep dive kubernetes hosting infrastructure as code real time collaborative infrastructure system incidents yaml typescript applicable data e multi agent writing stakes software engineer market intelligence manage track
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