DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Cresta to lead the administration, optimization, and strategic evolution of our Cresta AI platform. This role is responsible for maximizing the platform’s impact across Sales and Support by enhancing agent performance, improving operational efficiency, and strengthening the overall customer experience.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Cresta—overseeing configuration, integrations, analytics, and platform governance. This individual partners cross-functionally with Sales, Operations, Quality, and Training teams to translate business needs into scalable AI-driven solutions, ensuring consistent adoption, measurable performance improvement, and long-term platform value.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Senior Talent Acquisition Recruiter

Location: US based candidates are the preference / Would consider Europe if they have some overlap with EST

Compensation: $150K - $200K

We help enterprises transform fragmented data into governed, high-confidence intelligence without sacrificing control. By bringing compute to the data through a private data lakehouse and a secure contextual AI framework, we enable organizations to audit, verify, and monetize their most valuable assets.

As a Senior Technical Recruiter, you aren’t just "filling roles"—you are the architect of our human capital. We are building at the complex intersection of AI, blockchain, and enterprise infrastructure. Finding the top 1% of talent who can navigate this space requires more than a standard search; it requires deep discovery, technical empathy, and a "product mindset" toward recruiting. You will partner directly with leadership to build a world-class engineering and go-to-market engine from the ground up.

Key Responsibilities:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are looking for a motivated Junior Product Owner / Business Analyst to join our product team remotely. This is an entry-level role, ideal for someone early in their career.

You will work closely with product managers, developers, designers, and stakeholders to help gather requirements, document business needs, and support the delivery of user-centered digital solutions.

Key Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

• 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

• Strong familiarity with the financial services industry.

Technical Exposure

Site Controller

Location: St. Lawrence County, NY (Fully On-site)
Relocation: Comprehensive assistance available

Our client are seeking a hands-on, operationally-focused Site Controller to lead the financial functions of a rapidly growing mining operation in Northern New York. This is a newly approved role created to support a high-grade mining site and an emerging graphite project currently in the demonstration and qualification phase.

Unlike a typical "corporate" role, this position is embedded directly at the mine site. You will own the accounting and financial reporting functions end-to-end, providing critical data to a tight-knit, long-tenured leadership team. A major driver for this role is our client's upcoming ERP selection and implementation; you will play a lead role in evaluating, selecting, and driving the transition to an integrated financial system.

Key Responsibilities:

Tiger Analytics is a leading advanced analytics consulting firm, partnering with several Fortune 100 companies to leverage data for creating significant business value. We pride ourselves in our deep expertise in data science, machine learning, and AI, which has earned recognition from notable market research firms, including Forrester and Gartner.

We are seeking a Techno-Functional Analytics Consultant to lead end-to-end client analytics programs. This role sits at the intersection of business strategy, data, and delivery. The consultant will partner closely with client stakeholders to understand business processes and data, co-design analytics solutions, guide hands-on analysis, oversee delivery execution, and clearly articulate business value to executive audiences.

Responsibilities:

Founding Product Engineer

Location: San Francisco, CA (In-person)

Compensation: $150K – $200K • 0.10% – 0.25% Equity

On-site | Full-time

Our client is a high-growth, YC-backed startup based in San Francisco that is developing the definitive platform for understanding and improving engineering team dynamics. By leveraging modern AI, the organization provides an accurate and actionable view of productivity, impact, and collaboration—moving beyond traditional vanity metrics to focus on better engineering outcomes.

Having secured a $4.2M seed round from top-tier investors, our client has delivered consistent double-digit month-over-month revenue growth and is now looking to expand the core team. As a Founding Product Engineer, the successful candidate will play a pivotal role in defining both the product direction and the technical foundation of the company. This is a rare opportunity to join at the ground floor and influence how millions of engineers and leaders understand their work.

Key Responsibilities

Founding GTM Engineer

Location: San Francisco, CA (In-person)

Compensation: $100K – $140K • 0.01% – 0.10% Equity

We are building the premier software platform designed to help elite engineering teams move faster. Trusted by over 150+ high-growth customers and backed by a $4.2M seed round from top-tier investors (including Y Combinator), we have maintained double-digit month-over-month growth since mid-2025.

As our Founding GTM (Go-To-Market) Engineer, you will be the bridge between our technical product and our customers. This is a rare "ground floor" opportunity to work directly with our CEO (who scaled multiple teams from $0–$30M ARR) and our CTO (formerly a founding engineer at a successful startup). You aren't just selling; you are shaping how millions of engineers and leaders understand their work.

What you’ll do:

Forward Deployed Engineering Manager

Location: San Francisco, CA (In-person)

On-site | Full-time

Compensation: $150K – $225K • 0.05% – 0.25% Equity

Visa: Will Sponsor

Our client is a high-growth, YC-funded startup in San Francisco building a definitive platform to redefine how engineering teams understand and improve their work. By leveraging modern AI, the organization provides an accurate and actionable view of productivity, impact, and collaboration, moving beyond traditional vanity metrics.

Currently trusted by over 150 customers and experiencing consistent double-digit month-over-month revenue growth, the company has secured a $4.2M seed round from premier venture capital firms. Our client is seeking an exceptional Forward Deployed Engineering Manager to join the core team. This individual will serve as a bridge between the customer and the product, ensuring that users derive maximum value from the platform while directly influencing the company's roadmap and strategy.

Key Responsibilities