We are currently seeking a proven Director to manage and grow our government sales vertical specifically focused on State & Local government agencies. 

The State & Local Director role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. In addition to building and executing on a sound goto market strategy, while managing a team of business development managers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, boosting revenue individually, managing and mentoring a team of State & Local Business Development managers.

We are currently seeking a Business Development Manager to support our Government sales vertical specifically focused on State & Local government agencies. 

The State and Local Business Development role demands a strong and proven track record in seeking out and building relationships with end users, consultants, architects, general contractors, contract vehicle holders and industry influencers. The ideal candidate must bring a high level of business expertise, technical knowledge and/or education, an established end-user contact list, and resourcefulness to facilitate a strong business development process that leads to new projects and opportunities. This involves engaging with internal/external customers and identifying and analyzing new opportunities - whether known or not. Responsibilities include acquiring new projects within State & Local Government Agencies in the United States and Canada. The individual in this position is responsible for developing pipelines, qualifying opportunities, and boosting revenue.

About the Role

We are looking for a driven and strategic Business Development Manager (BDM) to lead our Marketing & Sales initiatives for IT services and solutions. This role is central to accelerating business growth, driving client acquisition, and building a strong market presence. You will work closely with leadership to shape go-to-market strategies and execute high-impact sales activities.

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Key Responsibilities

Business Development & Sales

· Identify and acquire new clients across IT, software, and digital transformation segments.

· Build and manage a strong sales pipeline; track opportunities from lead generation to closure.

· Conduct client meetings, product/service presentations, and solution positioning.

· Prepare proposals, RFP responses, and commercial quotations.

· Achieve monthly/quarterly revenue and target goals.

· Develop strategic partnerships and alliances to expand market reach.

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Marketing & Brand Growth

· Support marketing campaigns, digital initiatives, and lead-generation activities.

· Work closely with marketing teams on content, case studies, and promotional assets.

· Build brand visibility through events, webinars, client showcases, and networking forums.

· Conduct competitor analysis and market research to shape positioning and messaging.

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Client Relationship Management

Founding Full-Stack Engineer (iOS & Web3)

Location: New York (Hybrid)

Compensation: $170K - $220K

We are building a first-of-its-kind accountability protocol designed to bridge the gap between social coordination and blockchain technology. We are looking for an exceptional Founding Full-Stack Engineer to lead the development of our consumer-facing native iOS application.

In this role, you won't just be executing tickets; you’ll have a "founding-level" seat at the table, working directly with our co-founders (alumni of Apple, Google, Dragonfly, and Arbitrum) to shape the product's DNA. You will be responsible for shipping high-quality, production-ready Swift code and designing the backend infrastructure that makes complex on-chain interactions feel invisible to the end user.

Key Responsibilities:

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Spanish Sales Representative to join a leading software company based in the vibrant city of Athens, Greece. This role is perfect for energetic and results-driven individuals who are fluent in Spanish and have a passion for technology and sales. As a Sales Representative, you will be integral in promoting innovative software solutions to a diverse clientele, helping them enhance their businesses through technology.

Key Responsibilities

• Identify and develop relationships with potential clients through various outreach methods including calls, emails, and networking.
• Effectively communicate the features and benefits of the software products, guiding customers to make informed decisions.
• Achieve and exceed individual sales targets while contributing to the overall team success.
• Keep abreast of industry trends and competitor actions to adjust sales strategies accordingly.
• Work cross-functionally with marketing and customer support teams to provide an excellent customer experience.
• Participate in continuous training to ensure up-to-date knowledge of products and market developments.

Requirements

Mercier Consultancy MD is seeking a dedicated Romanian Customer Support Travel Consultant to join our team in the vibrant city of Athens. In this role, you will assist Romanian-speaking clients in planning and booking their travel experiences, delivering exceptional customer service and travel solutions tailored to their needs.

Key Responsibilities

• Provide outstanding customer support to Romanian-speaking clients via phone, email, and chat, addressing their travel inquiries and booking needs.
• Offer expert advice on travel options, including destinations, accommodations, and travel packages.
• Create customized travel itineraries based on clients’ preferences and requirements to enhance their travel experience.
• Handle customer complaints or issues effectively, ensuring a positive resolution and high customer satisfaction.
• Document all customer interactions accurately in the CRM system to track inquiries and follow-ups.
• Stay informed about travel trends, new offerings, and best practices to provide informed recommendations to clients.

Requirements

Mercier Consultancy MD is seeking a dedicated Portuguese Customer Care Agent to join our team in the thriving gaming industry based in Athens. In this role, you will provide exceptional service to our Portuguese-speaking customers, helping them navigate our gaming platforms while ensuring a positive and enjoyable experience. This is a fantastic opportunity to be part of a dynamic and innovative company within a rapidly growing sector.

Key Responsibilities

• Respond to customer inquiries in Portuguese through multiple communication channels, including phone, email, and live chat.
• Assist customers with account management, gameplay questions, and technical troubleshooting.
• Provide information on promotions, features, and services available on our gaming platform.
• Document and track customer interactions in our CRM system for quality assurance and reporting.
• Handle customer complaints with professionalism and provide effective solutions to enhance satisfaction.
• Collaborate with team members and other departments to streamline processes and improve customer experience.

Requirements

Mercier Consultancy MD is seeking a motivated Polish Customer Consultant to join our team in a remote position based in Greece. In this role, you will provide outstanding support to our Polish-speaking customers, assisting them with inquiries and ensuring their satisfaction with our services. If you enjoy helping others and are looking for a flexible work opportunity, we want to hear from you!

Key Responsibilities

• Deliver excellent customer support to Polish-speaking clients via various channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account management.
• Effectively resolve customer issues while maintaining a high standard of service.
• Document customer interactions to track issues and identify common trends.
• Coordinate with internal teams to ensure timely and efficient issue resolution.
• Stay up-to-date with product knowledge and service changes to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer a position as a German Customer Support Representative for a premium jewelry and accessories brand, with the flexibility of remote work in Greece. This exciting opportunity is perfect for individuals who are passionate about luxury products and customer service, and who are looking to make a positive impact in a vibrant, creative industry.

Key Responsibilities

• Provide exceptional support to German-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about premium jewelry and accessories, ensuring a thorough and knowledgeable response.
• Handle customer complaints and resolve issues effectively to maintain high levels of satisfaction.
• Document customer interactions meticulously in our CRM system to track feedback and improve services.
• Collaborate with the sales and product teams to ensure seamless order processing and customer interactions.
• Stay updated on product knowledge and market trends to better assist customers and enhance their shopping experience.

Requirements

Mercier Consultancy MD is on the lookout for a dedicated German Customer Care Specialist to join our vibrant team in Athens. If you're passionate about providing exceptional service and fluent in German, this position offers an exciting opportunity to engage with our customers in the sportswear industry. You will play a vital role in ensuring that every customer interaction is positive, informative, and supportive.

Key Responsibilities

• Deliver exceptional customer service in German through various channels, including phone, email, and chat.
• Assist customers with inquiries related to product information, order management, and account issues.
• Document and track customer interactions accurately in our CRM system.
• Troubleshoot and resolve customer issues promptly while maintaining a high level of satisfaction.
• Work collaboratively with internal teams to identify root causes of customer complaints and improve service delivery.
• Stay knowledgeable about product offerings and industry trends to provide informed support.

Requirements