Mercier Consultancy MD is excited to announce an opening for a Logistics & Delivery Advisor who is proficient in Dutch to join our team in Greece. This position comes with a paid relocation pack to assist you in making this beautiful country your new home! In this role, you will be the bridge connecting our Dutch-speaking clients with effective logistics solutions, ensuring their needs are met with utmost satisfaction.

Key Responsibilities

• Provide top-notch logistical support to our Dutch-speaking clients through various communication channels.
• Manage the coordination of shipments and track their progress to ensure timely delivery.
• Handle customer inquiries regarding orders, shipping options, and resolve delivery-related issues.
• Maintain comprehensive records of customer interactions and document resolutions using our systems.
• Work closely with internal logistics teams to optimize service delivery and process efficiency.
• Stay up-to-date with industry trends and best practices to offer relevant advice to clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for German Speaking Customer Service Representatives in the Subscription-Based Services sector, with the opportunity to work in picturesque Greece. This role is designed for individuals who are enthusiastic about providing exceptional customer support to clients using subscription models. As a representative, you will assist customers in German, helping them navigate their subscription services and addressing various inquiries.

Key Responsibilities

• Handle customer inquiries regarding subscription plans, billing, and account management via phone, email, and chat in German.
• Provide detailed information about service features, pricing, and benefits associated with different subscription tiers.
• Assist customers with subscription modifications, renewals, and cancellations as needed.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with other departments to improve service delivery and address customer needs.
• Stay informed about market trends and subscription service updates to provide relevant assistance.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.

About You

Senior Accounting Manager - Foundational Finance for the Future of Money

Location: Remote - Based in the Tri State area

Remote | Full-time

Compensation: $140K - $175K

Our client is a high-performance financial technology firm backed by world-class investors, including Paradigm and Dragonfly. The organization is dedicated to transforming the global movement of value by building next-generation stablecoin infrastructure. By combining the discipline of institutional finance with the agility of a crypto-native startup, the firm is creating a programmable and efficient financial fabric for developers, fintechs, and global institutions.

The Senior Accounting Manager will serve as a foundational member of the finance team, reporting directly to the Director of Finance. This role is responsible for bridging traditional accounting practices with the evolving digital asset landscape. The successful candidate will own key aspects of financial operations, manage external accounting partnerships, and serve as the primary controller for digital asset accounting. This is a high-impact, hands-on position ideal for a technical expert eager to build scalable systems and internal controls from the ground up in a fast-paced environment.

Key Responsibilities

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
• Address customer inquiries related to shipments, logistics services, and tracking details.
• Resolve issues and complaints promptly to ensure high levels of client satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
• Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
• Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Solution Integrator.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Full Stack Developer.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Back-End/API Developer.

Responsibilities:

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities

We are seeking a Logistics Coordinator to support daily logistics and supply chain operations across the US. This position is ideal for someone who is eager to grow in logistics and supply chain. The role involves assisting with shipment tracking, vendor communication, documentation, and process optimization in a fast-paced, diverse, and fully remote environment.

Responsibilities

• Support daily shipping and logistics activities, ensuring timely and accurate deliveries.
• Coordinate transportation with carriers, freight forwarders, and warehouse teams.
• Prepare and maintain shipping documents, invoices, and tracking records.
• Update logistics and inventory data in internal systems and tools.
• Communicate shipment status updates to internal and external teams.
• Help resolve delivery delays, missing documentation, or damaged goods reports.
• Participate in process improvement initiatives to enhance logistics efficiency.
• Ensure compliance with company policies and shipping regulations.
• Provide administrative support to internal teams.
• Onboard new logistics providers.

Requirements