process management

Operations lead

posted by: spj_bot

Overview

The Foundation: The Tetra Foundation is a newly-formed charity, registered with the UK Charity Commission, dedicated to the provision of first-class international training to aspiring seafarers from Nigeria, with a view to a significant positive impact on youth unemployment and poverty.

The aim is to rapidly scale existing operations to provide participants with globally-recognised seafaring qualifications, and a platform for successful maritime careers, and in turn to transform lives and communities in Nigeria.

We are in a crucial stage of development and seek a dynamic and entrepreneurial leader to spearhead the organization.

Requirements

Key Responsibilities

 

1. Operational Leadership

Oversee day-to-day operations across all streams, including revenue generation, training delivery, and partnership execution.

Ensure efficient processes, compliance, and high-quality standards across all activities.

Implement systems for monitoring performance and reporting progress to the board.

2. Programme and Training Management

Coordinate the delivery of training programmes, ensuring alignment with international standards and participant needs.

Manage relationships with training providers and monitor quality and outcomes.

Drive continuous improvement in programme delivery and operational efficiency.

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Commercial Lead

posted by: spj_bot

UML is a leading shipowner headquartered in London with a fleet of more than 70 vessels on the water currently covering both tankers and dry. UML offices span three continents with a significant customer base that continues to grow with their fleet of modern, economical vessels.

We are looking for a dynamic commercial lead for Atlantas, to work with management on developing and executing on commercial opportunities, including most notably the expansion of technical management services (with ambition to take on a large third party fleet) and the development of the new training business (with academy sites under construction and curriculum under development). 

The role requires an experienced commercial lead, who is likely to have a background in business development, strategy, structuring, or similar areas. Candidates should have knowledge of shipping and, ideally, technical matters, but it is a commercial role rather than technical role. 

Requirements

Key Responsibilities:

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Data Automation Solution Expert (RPA/UiPath) - Remote - Octopus - Immediate hire

posted by: spj_bot

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Automation Solution Expert for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Job Skills

layers integrate automation business process GCP communication dashboards governance nifi finance python predictive analytic collaborate solution architecture control framework ERP e audit trail integrate information system technical standard scalable components libraries system engineering sql financial datum blue prism developer operational airflow enterprise systems microservices testing frameworks microsoft power arm stakeholder management automated data science web service outsourcing API devops solution design certified professional technical designs business process management uipath certified integrations dataflow reliability automation ul maintainability cloud native process mining uipath automation anywhere innovation technical documentation exception handling automation platforms CRM javascript process management automate computer science professional certifications teams manage security control process analysis long term scalability system integration automation workflows prism data protection containerization OCR document processing workflow automation
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Customer Support Engineer

posted by: spj_bot

Urgent Requirement

location - south africa

1-Customer Support Engineer

: Customer Support Engineer - Local Team Capacity Fit

1. System focus – Platform

2. Business focus Front Desk

3. Project remaining accountabilities

* Platform Stabilization (POA, Integration Enterprise)

1. Fault finding, Alignment, Use Case update/develop, Spec'ing

2. Gov Process management in ensuring collaboration

* Business Solution Stabilization — Clear out existing and future (warranty) defects.

1. Customer fronting

2. Scope compliance & Spec'ing, Config Management etc.

3. Defect process management 1st, 2nd, 3rd party collaboration

4. Test, deploy, signoff in governance process management

* Project

1. Assist / Advise PM on Closeout and Handover Process (Business and Support)

2. Schematic Handover & The Transition to a full Data Admin Service

(a) Structure, Customer Interface

(b) Management/Oversight of Schematic Team

How to Apply:

If you're a skilled Business Analyst with a passion for mobile money solutions, please share your resume with us at:

sonia.sharma@infystrat.com

Don't miss out! Apply now!

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Head of Client Services

posted by: spj_bot

We are recruiting on behalf of our client, a leading Marketing Agency with expertise in the online trading, fintech and financial services industries, a talented Head of Client Services.

The Head of Client Services, will be responsible for overseeing and nurturing client relationships while ensuring the delivery of high-quality marketing services, with a strong emphasis on PR. This role requires a strategic leader who can manage complex projects, collaborate across departments, and drive business growth through exceptional client service and team leadership.

Key Responsibilities:

Client Relationship Management:

  •  Serve as the primary point of contact for clients, maintaining daily communication to understand their needs and foster long-term relationships.
  •  Ensure high levels of client satisfaction by addressing concerns promptly and identifying opportunities to add value to their business.

Marketing Services Oversight:

  • Oversee the execution of marketing services with a focus on PR deliverables, ensuring projects are completed on time and meet quality standards.
  • Supervise the development of PR roadmaps and review PR reports prior to client distribution to ensure accuracy and quality.

Project and Process Management:

Job Skills

high levels manage trustworthiness project management upsell maternity budget writing reports performance business development timelines service industry presentation teamwork marketing services motivating teams communicate collaborative add value addressing concerns high level people management swift presentations reporting tool personal attributes management adaptable positivity budgets professional planning supervise track detail orient managing content design milestones professionalism process management public relation collaboration accounts client service coordination marketing strategy CRM projects collaborate agency environment analytical thinking marketing management accountability continuous improvement data driven communication professional development verbal communication team leadership marketing communication resilient long term ul relationship management reliability financial service account management quality services client expectations upselling leadership
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