service features

Danish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.


Key Responsibilities

  • Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
  • Provide detailed information on service plans, features, and promotional offers.
  • Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
  • Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
  • Collaborate with internal teams to improve service delivery and address customer needs effectively.
  • Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Job Skills

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German Speaking Customer Service Subscription-Based Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for German Speaking Customer Service Representatives in the Subscription-Based Services sector, with the opportunity to work in picturesque Greece. This role is designed for individuals who are enthusiastic about providing exceptional customer support to clients using subscription models. As a representative, you will assist customers in German, helping them navigate their subscription services and addressing various inquiries.


Key Responsibilities

  • Handle customer inquiries regarding subscription plans, billing, and account management via phone, email, and chat in German.
  • Provide detailed information about service features, pricing, and benefits associated with different subscription tiers.
  • Assist customers with subscription modifications, renewals, and cancellations as needed.
  • Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
  • Document all customer interactions in the CRM system for accurate tracking and follow-up.
  • Collaborate with other departments to improve service delivery and address customer needs.
  • Stay informed about market trends and subscription service updates to provide relevant assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Streaming Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the rapidly growing streaming services sector, with the unique benefit of working in Greece! This role is perfect for individuals who are passionate about entertainment and technology and are eager to assist customers in navigating their streaming needs.


Key Responsibilities

  • Handle customer inquiries regarding streaming services, subscriptions, and account management via phone, email, and chat in Polish.
  • Provide information about service features, content availability, and troubleshooting assistance.
  • Assist customers with billing inquiries and subscription modifications.
  • Resolve customer complaints and technical issues efficiently while maintaining a high standard of service.
  • Document all customer interactions in the CRM system accurately for tracking and follow-up purposes.
  • Collaborate with technical teams to address complex issues and ensure a seamless customer experience.
  • Stay knowledgeable about industry trends, new content releases, and updates to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Customer Service for Ride-Sharing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with the possibility of working in Greece. This role is perfect for individuals who are passionate about customer service and enjoy engaging with users in a dynamic industry. As a representative, you will assist customers in navigating the ride-sharing app, addressing their inquiries in Polish while providing exceptional support.


Key Responsibilities

  • Respond to customer inquiries regarding the ride-sharing platform, including account management, ride requests, and service features via phone, email, and chat in Polish.
  • Provide clear guidance on app functionality, payment methods, and promotions.
  • Assist users with troubleshooting issues they may encounter while using the platform.
  • Resolve complaints and ensure a positive experience for all users.
  • Accurately document customer interactions and feedback in the CRM system.
  • Collaborate with the technical support team to escalate and resolve technical issues as necessary.
  • Stay informed about company policies, industry trends, and customer service best practices to enhance service delivery.

Requirements

Job Skills

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Finnish Speaking Customer Service for Cloud Services Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a unique opportunity for Finnish Speaking Customer Service Representatives for a leading Cloud Services Provider, located in beautiful Greece. This position is perfect for individuals who are enthusiastic about technology and cloud solutions while delivering top-tier customer support. As a Finnish-speaking representative, you will assist clients in navigating their cloud service inquiries, ensuring a seamless and satisfying experience.


Key Responsibilities

  • Manage customer inquiries regarding cloud services, products, and solutions via phone, email, and chat in Finnish.
  • Provide detailed information on service features, pricing, and technical specifications.
  • Assist customers with account-related inquiries, subscription management, and technical support.
  • Resolve customer complaints and technical issues efficiently, maintaining high satisfaction levels.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to ensure timely resolution of complex issues and improve customer experience.
  • Stay informed about the latest trends in cloud technology to provide informed support to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Streaming Services - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives for a leading streaming services provider. This role is perfect for individuals who are passionate about entertainment and technology and enjoy assisting customers. As a member of our team, you will support Polish-speaking customers, helping them navigate streaming services and resolve any inquiries from the comfort of your home in Greece.


Key Responsibilities

  • Handle customer inquiries regarding streaming services, subscriptions, and content via phone, email, and chat in Polish.
  • Provide information on account management, troubleshooting, and service features.
  • Assist customers with billing inquiries, subscription changes, and cancellations effectively.
  • Resolve any issues or complaints promptly to maintain high customer satisfaction.
  • Accurately document customer interactions and maintain records in the CRM system for follow-up.
  • Collaborate with the technical support team to address and resolve technical issues for customers.
  • Stay updated on the latest content offerings and platform features to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Customer Service for Ride-Sharing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with work based in beautiful Greece. This role is perfect for individuals who are passionate about mobility solutions and customer service. You will assist customers in Polish, helping them navigate our platform, manage rides, and ensure a seamless experience.


Key Responsibilities

  • Handle customer inquiries regarding ride-sharing services, driver availability, and account management through phone, email, and live chat in Polish.
  • Provide accurate information on service features, pricing, safety protocols, and promotions.
  • Troubleshoot issues related to ride requests, payments, and user accounts.
  • Manage customer complaints with empathy and professionalism, ensuring satisfaction.
  • Document all interactions in the CRM system for tracking and quality assurance.
  • Collaborate with internal teams to enhance customer service processes and improve user experience.
  • Stay updated on industry trends, service updates, and company policies to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Online Bank - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.


Key Responsibilities

  • Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish.
  • Provide accurate information on account balances, transaction details, and service features.
  • Assist customers with troubleshooting and resolving issues related to their online banking experience.
  • Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction.
  • Document all customer interactions comprehensively in the CRM system for record-keeping.
  • Collaborate with technical and finance teams to facilitate seamless service delivery for customers.
  • Stay informed on banking regulations and product offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Cloud Services Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives for a leading Cloud Services Provider, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals passionate about technology and customer service, who are eager to assist clients in optimizing their cloud solutions while enjoying a vibrant lifestyle abroad.


Key Responsibilities

  • Manage customer inquiries regarding cloud services, solutions, and accounts via phone, email, and chat in Polish.
  • Provide detailed assistance on service features, billing inquiries, and account configurations.
  • Help customers troubleshoot issues and provide effective solutions to enhance their experience.
  • Document customer interactions and resolutions accurately in the CRM system.
  • Collaborate with technical teams to ensure timely resolution of customer issues and high-quality service delivery.
  • Stay informed about product updates, industry trends, and best practices in cloud solutions to provide relevant support.
  • Promote customer education on cloud service benefits and usage guidelines to enhance satisfaction.

Requirements

Job Skills

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Danish Speaking Customer Service for Digital Wallet Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Wallet Provider based in Greece. This role is perfect for individuals passionate about technology and finance who wish to provide exceptional customer support in Danish while enjoying the rich culture and beauty of Greece.


Key Responsibilities

  • Manage customer inquiries related to digital wallet services including account management, transactions, and technical support via phone, email, and chat in Danish.
  • Provide customers with information regarding product features, benefits, and troubleshooting guidance.
  • Assist customers in understanding payment processes, security measures, and service features.
  • Resolve customer complaints and technical issues promptly while ensuring customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Work closely with product and technical teams to enhance customer service delivery.
  • Stay informed about industry trends and competitor offerings to provide valuable insights to customers.

Requirements

Job Skills

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