Perfect for night-oriented individuals who thrive in quieter hours, value autonomy, and seek a role that fits alternative lifestyles or schedules.

We are Futuremedia, an established digital company with a tradition of developing and scaling highly competitive, high-traffic SaaS products used by millions of people and businesses worldwide.

Our team of professionals is at the forefront of technology, continually pushing boundaries to achieve excellence and success in the dynamic digital landscape.

As our Customer Support Specialist, you will report to the Head of Customer Support. You will be interacting with our customers on a daily basis while making sure customer satisfaction is at the highest levels. The mission of the team is to deliver excellent customer support journeys throughout the customer lifecycle, focusing on quality, customer satisfaction, and efficiency. This is a perfect role for someone who has minimum 2 to 3 years of experience in customer support or a client-facing role.

We are looking for someone who loves helping people and is excited about the opportunity to work in a young, fast-growing company.

Requirements

Key Responsibilities:

Продуктова команда SupportYourApp в пошуку досвідченого QA Engineer, що допоможе гарантувати стабільність, безпеку та якість відповідей штучного інтелекту. Ми працюємо над створенням B2B AI-рішень - чат-агентів та інструментів на основі ШІ. Працюємо зі складними сценаріями, де важлива точність, тон спілкування та відповідність інструкціям.

Звучить цікаво? Тоді наша команда чекає саме на тебе!

Далі більше 💛

Що ти будеш робити:

• Створювати та підтримувати тест-кейси, чеклисти, тест-плани;
• Проводити мануальне тестування нових фіч, AI-відповідей, інтерфейсу;
• Перевіряти коректність інтеграцій з LLM, векторними базами, API;
• Аналізувати edge cases, валідувати тон, логіку та точність відповідей моделі;
• Писати автотести (smoke / regression) — бажано Cypress або Playwright;
• Взаємодіяти з розробниками, ML-інженерами, Product Owner;
• Валідувати якість відповідей у продакшні (human feedback loop);
• Пропонувати та впроваджувати рішення для покращення якості коду.

Важливо та потрібно:

Alliance Banking Senior Business Analyst – Key Requirements

1. Business Analysis & Strategy Alignment

Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.

Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.

Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.

Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.

2. Financial Services & Regulatory Knowledge

Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).

Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.

Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.

3. Process Design & Optimisation

Experience in documenting and improving end-to-end business processes, especially those involving external partners.

Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.

Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.

4. Data Analysis & Insights

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: 

We are looking for a Software Development Lead to take ownership of one of our product teams within the Signal Ocean SaaS web application. This team focuses on building scalable, reusable components and data-driven features, enabling users to visualize complex shipping information via charts, graphs, tables, maps, and more.

A key upcoming focus is the Next-Gen Vessel List, which integrates multiple data sources and connects with our new Supply Trend capabilities.

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for a Software Development Engineer in Test (SDET) in the United Kingdom.

This is a fantastic opportunity for a seasoned SDET to join a global software organization focused on accelerating scientific innovation. In this role, you’ll help improve the quality and reliability of sophisticated cloud-based products used by millions of scientists worldwide. You’ll collaborate closely with development, DevOps, and product teams to enhance automation testing, maintain robust test suites, and contribute to a CI/CD culture. If you’re passionate about building scalable test frameworks and driving quality in dynamic, mission-driven environments, we want to hear from you.

Accountabilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Security Engineer in the United States.

We are seeking a highly skilled Senior Security Engineer to lead the implementation of Governance, Risk, and Compliance (GRC) strategies. This role focuses on automating evidence collection, enforcing security standards, and enhancing internal processes to ensure continuous compliance. Working closely with engineering, infrastructure, and audit teams, you will drive technical security initiatives across cloud-based environments. Your work will contribute to securing new product releases and supporting robust compliance frameworks such as SOC 2 and ISO 27001. This is a great opportunity for a security expert who thrives on building scalable systems, optimizing controls, and guiding cross-functional risk mitigation efforts.

Accountabilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Manager in United States.

We are looking for a dynamic and mission-driven Senior Product Manager to lead the development of a next-generation home care management platform. In this role, you’ll shape the product vision, own the roadmap, and collaborate cross-functionally to build intuitive, scalable, and user-centered SaaS solutions that improve how care is delivered and managed. You'll engage directly with users and stakeholders, leverage data to guide decisions, and ensure the product delivers high impact to customers and caregivers alike. This is a great opportunity for someone excited to bring innovation and empathy into healthcare technology.

Accountabilities:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do: