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Technical Support Engineer - USA

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Engineer in United States.

This role is ideal for a technically skilled and customer-focused professional eager to support a global user base. As a Technical Support Engineer, you’ll be the first point of contact for customers seeking assistance with a highly specialized industrial software platform. You’ll handle inquiries ranging from basic troubleshooting to more complex hardware-software interface challenges, and work closely with global teams to resolve issues. You’ll also contribute to technical documentation, assist in user onboarding, and may support advanced consulting efforts. This position blends deep technical problem-solving with clear and empathetic communication.

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Senior QA Engineer (Remote - Europe)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior QA Engineer in Europe.

We are looking for an experienced Senior QA Engineer to join a dynamic and fast-growing product engineering team. In this role, you will ensure the quality, reliability, and performance of a market-leading content management platform. Collaborating closely with cross-functional teams—including product managers, designers, and developers—you will be responsible for test planning, automation, and continuous improvement of QA processes. You will drive forward initiatives that enhance test coverage and software resilience, all while mentoring peers and fostering a culture of excellence. This is an opportunity to influence both the product quality and user experience at scale in a fully remote and international environment.

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Senior Product Manager - Screens (Remote - Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Manager - Screens in Canada.

As a Senior Product Manager - Screens, you will lead the development of cutting-edge capabilities within a newly acquired AI-driven contract review and negotiation suite. You’ll work at the intersection of UX, engineering, and AI innovation, helping to deliver intuitive, scalable solutions that redefine how businesses interact with contract data. Your focus will be to solve complex customer problems with creativity and precision, balancing user needs, business goals, and technical constraints. This is a high-impact role for someone passionate about delivering elegant enterprise experiences through emerging technologies.

Accountabilities:

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Senior Technical Support Specialist - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Technical Support Specialist in United States.

We are seeking a customer-focused, technically skilled Senior Technical Support Specialist to provide exceptional support and guidance to enterprise-level customers. In this role, you will act as a trusted advisor, resolving technical issues, building strong client relationships, and contributing to a seamless customer experience. You’ll collaborate cross-functionally with Engineering, Product, and Customer Success teams to ensure alignment in troubleshooting and issue prevention. This is an ideal opportunity for a detail-oriented professional who thrives in a fast-paced SaaS environment and is passionate about delivering value and optimizing client success.

Accountabilities:

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Senior Customer Success Manager - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Customer Success Manager in the United States.

As a Senior Customer Success Manager, you’ll be responsible for managing and expanding a portfolio of enterprise clients. This strategic role involves working cross-functionally to ensure your customers see continued success and value from the platform. You’ll take full ownership of client relationships, drive renewals and upsell opportunities, and align solutions with each customer’s business objectives. Your ability to combine analytical thinking, project management, and client engagement will be crucial in ensuring high satisfaction and long-term partnerships. This is an excellent opportunity for someone passionate about client success in fast-paced SaaS or e-commerce environments.

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(fluent Ukrainian) Middle QA Engineer (Ukraine)

posted by: spj_bot

Продуктова команда SupportYourApp в пошуку досвідченого QA Engineer, що допоможе гарантувати стабільність, безпеку та якість відповідей штучного інтелекту. Ми працюємо над створенням B2B AI-рішень - чат-агентів та інструментів на основі ШІ. Працюємо зі складними сценаріями, де важлива точність, тон спілкування та відповідність інструкціям.

Звучить цікаво? Тоді наша команда чекає саме на тебе!

Далі більше 💛

Що ти будеш робити:

  • Створювати та підтримувати тест-кейси, чеклисти, тест-плани;
  • Проводити мануальне тестування нових фіч, AI-відповідей, інтерфейсу;
  • Перевіряти коректність інтеграцій з LLM, векторними базами, API;
  • Аналізувати edge cases, валідувати тон, логіку та точність відповідей моделі;
  • Писати автотести (smoke / regression) — бажано Cypress або Playwright;
  • Взаємодіяти з розробниками, ML-інженерами, Product Owner;
  • Валідувати якість відповідей у продакшні (human feedback loop);
  • Пропонувати та впроваджувати рішення для покращення якості коду.

Важливо та потрібно:

Job Skills

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Technical Program Manager - Platform Management - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Program Manager - Platform Management in the United States.

We are seeking a highly organized and technically adept Technical Program Manager to join a fast-paced engineering team focused on Platform Management. In this role, you will oversee the planning and execution of complex technical initiatives that support internal tools and campaign operations. You'll serve as a key liaison across engineering, product, UX, and leadership teams to ensure clarity, alignment, and successful delivery. This position calls for a strong blend of strategic thinking, agile execution, and technical fluency to drive progress and keep cross-functional teams on track.

Accountabilities:

Job Skills

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Senior Product Designer - (Remote - Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Designer in Canada.

This is an exciting opportunity for a Senior Product Designer to join a high-growth tech company transforming operations in the commercial services industry. As a senior member of the design team, you will lead product design efforts from concept to launch, working closely with cross-functional teams to create intuitive, user-centered solutions. You will bring strong design expertise, user research skills, and a passion for elevating digital experiences in complex, real-world environments. If you're a hands-on, detail-oriented designer who thrives in fast-paced environments and values impactful work, this role is for you.

Accountabilities:

Job Skills

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Product Manager - Processing - (Remote - Portugal)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Product Manager - Processing in Portugal.

As a Product Manager focused on Processing, you will take ownership of core card-processing functionalities, including switching, authorisation, and clearing processes. You will work closely with engineering and product leadership to enhance the transaction lifecycle APIs and ensure the stability, scalability, and observability of the platform. This role is ideal for a technically proficient product leader who understands the complexities of payment schemes and card processing, and who thrives in a data-driven, cross-functional environment. You’ll help define the roadmap, prioritise features, and support go-to-market efforts with a strong focus on continuous improvement.

Accountabilities:

Job Skills

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Technical Support Specialist Level 1 - (Remote US or Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Specialist Level 1 in USA or Canada (East Coast - Eastern Time Zone).

This is an exciting opportunity for early-career professionals looking to enter the world of technical support, cloud operations, and SaaS coordination. In this remote, full-time contract role, you’ll work across support and operations teams to ensure the smooth rollout of software updates, assist in system maintenance, and engage directly with customers. This position offers hands-on training in a leading enterprise platform and lays the foundation for career growth into technical and customer-facing roles. Ideal for detail-oriented individuals with excellent communication skills and a proactive mindset.

Accountabilities:

Job Skills

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