Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
• Provide detailed information about accommodations, locations, and services available through Booking.com.
• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
• Document customer interactions in the CRM system to track inquiries and feedback accurately.
• Collaborate with team members to continuously improve the customer experience and service delivery standards.
• Stay up to date with promotions, policies, and new features to provide informed support to clients.

Requirements

Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
• Provide detailed product information and assist customers in navigating their concerns effectively.
• Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
• Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
• Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
• Stay updated on promotions, product launches, and company policies to provide informed support.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb’s Salesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Microsoft Dynamics 365 Supply Chain Management Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Microsoft Dynamics 365 Supply Chain Management Functional Consultant is responsible for implementing, configuring, and optimizing Inventory Management and Procurement & Sourcing modules within Microsoft Dynamics 365. This role ensures that inventory and procurement processes are efficient, compliant, and fully aligned with business objectives, while delivering scalable and sustainable supply chain solutions.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a HR Systems Implementation Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The HR Systems Implementation Senior Consultant is responsible for leading the successful implementation, rollout, and adoption of the new HR Management System. This role ensures the solution is delivered in line with HR best practices, aligned with business requirements, and optimized to maximize organizational value. The consultant will act as the primary liaison between the implementation vendor, HR, and IT teams, overseeing project execution, managing milestones, and ensuring effective post–go-live support and system optimization.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Warehouse Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Job Purpose
The Data Warehouse Senior Consultant is responsible for overseeing, coordinating, and supporting the implementation and operation of the organization’s enterprise Data Warehouse built on Microsoft Fabric. The platform leverages Data Factory, Synapse, and Power BI for data integration, modeling, and visualization. This role ensures effective collaboration with external implementation vendors, validates solution design, and builds internal data capabilities through knowledge transfer during the project phase. After implementation, the role will manage ongoing operations, governance, and performance of the Data Warehouse.

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring an AI Advisor / SME (Subject Matter Expert) for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

Job Purpose
The AI Advisor / Subject Matter Expert is responsible for leading the organization’s Artificial Intelligence strategy and acting as the principal advisor for proposing and delivering AI-driven solutions across all departments. This role ensures AI technologies are effectively applied to optimize operations, enhance customer experience, and enable data-driven decision-making.

Key Responsibilities

Launch your career with Mercier Consultancy MD as a Junior Recruiter. We’re looking for motivated Swedish speakers who are excited about starting their journey in recruitment. No prior experience is needed, making this the perfect opportunity for those stepping into the workforce for the first time! Plus, with our fully paid relocation package, you’ll have the chance to thrive in a new and vibrant location.

Your Key Responsibilities:

• Assist in the recruitment process, including sourcing and screening candidates to find top talent.
• Conduct preliminary interviews to evaluate applicants' qualifications and fit for our clients.
• Collaborate with senior recruiters and hiring managers to understand specific job requirements.
• Acquire hands-on experience with recruitment technologies while learning effective hiring strategies.
• Facilitate an exceptional candidate experience by providing guidance and support throughout the recruitment process.
• Participate in team meetings to share ideas and enhance recruitment approaches.
• Take advantage of continuous training opportunities to enhance your skills in the recruitment industry.

Requirements

Embark on an exciting career journey with Mercier Consultancy MD as a Junior Recruiter. We are eagerly seeking Norwegian speakers who are ready to take their first step into the world of recruitment. The great news? You don't need any prior experience to apply! With our paid relocation package, you will have the opportunity to work in a vibrant environment while exploring a new culture.

Your Role:

• Assist in the recruitment process, focusing on sourcing and screening candidates to find the best talent.
• Conduct preliminary interviews to assess applicants' qualifications and cultural fit for our clients.
• Work alongside senior recruiters and hiring managers to understand specific hiring needs and job requirements.
• Acquire hands-on experience with recruitment technologies and strategies as you learn the ins and outs of talent acquisition.
• Facilitate a positive candidate experience by offering support and guidance throughout the recruitment process.
• Engage in team meetings to contribute ideas and collaborate on innovative recruitment methods.
• Take advantage of continuous training opportunities to sharpen your skills and knowledge in the recruitment landscape.

Requirements