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German Customer and Sales Expert - High-End Tech Project in Athens, Greece

posted by: spj_bot

Are you the go-to tech person in your friend group? Do you have a weak spot for minimalist design, sleek user interfaces, and premium gadgets? Pack your bags! We are looking for energetic, German-speaking Customer Experts to join our booming international hub of over 400+ tech enthusiasts in Athens, Greece.

In this role, you will represent an American multinational technology icon—one of the absolute "Big Five" premium brands in the world. You will be the face and voice of their world-class Online Store, helping users navigate high-end hardware, luxury devices, and premium accessories.

What You'll Do (The Day-to-Day)

You will connect with our German-speaking community via inbound phone calls, live chat, and email to deliver a premier customer experience. Your responsibilities are divided into two exciting tracks:

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(fluent English) Technical Support Engineer (remote, global)

posted by: spj_bot

We are looking for a proactive and tech-savvy Technical Support Engineerfor for one of our B2B clients. In this role, you will combine technical expertise with customer-facing skills — from product setup and troubleshooting to long-term relationship management. The ideal candidate enjoys solving complex problems, working with APIs and data, and guiding clients through every stage of their journey.

Excited? Let’s see what it takes 💛

What you will do:

  • Set up and configure our complex B2B product with advanced functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
  • Conduct demo calls to understand client business needs and deliver compelling product presentations;
  • Develop and lead client training sessions to ensure strong adoption and effective product usage;
  • Troubleshoot technical issues, including API requests, data flows, and integrations;
  • Act as a trusted advisor by proactively managing the client journey and ensuring long-term success;
  • Manage a portfolio of accounts, focusing on retention and identifying growth opportunities;
  • Collaborate with product and engineering teams to resolve complex technical challenges;
  • Build strong, long-lasting relationships with customers through clear and proactive communication.

What you need to succeed in this role:

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Technical Account Manager - (Remote - Germany)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Account Manager in Germany.

As a Technical Account Manager (TAM), you will play a key role in helping customers successfully adopt and leverage the platform to meet their business needs. You will work closely with customers to provide both strategic and technical guidance, ensuring that their cloud security environments are optimized. By collaborating with internal teams like Product Management, Sales, Engineering, and Support, you will help drive customer satisfaction and ensure long-term success. Your expertise will be critical in helping customers unlock the full value of the platform while resolving any technical challenges they may face.

Accountabilities:

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