Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Embark on an exciting career adventure with Mercier Consultancy as a German Travel Representative in the dynamic tourism industry! This unique opportunity offers you the chance to work in Greece, with relocation assistance provided. In this role, you will be the vital link between our German-speaking clientele and unforgettable travel experiences.

Core Responsibilities

• Deliver outstanding customer service to German-speaking clients, assisting them with inquiries regarding travel bookings, itineraries, and destination insights.
• Recommend and customize travel solutions that align with clients' preferences and budgets, ensuring a tailored and personal experience.
• Manage the end-to-end booking process, including flights, accommodations, and tours, while maintaining high levels of accuracy and attention to detail.
• Proactively address and resolve any issues or concerns raised by clients regarding their travel plans.
• Stay informed about the latest travel regulations, trends, and promotional packages to provide clients with the most current information.
• Record customer interactions and transactions in the CRM system for transparency and follow-up purposes.

Requirements

Join Mercier Consultancy MD as a German Customer Consultant and enhance customer experiences in a fully remote role based in Greece! In this position, you will provide stellar support to our German-speaking clients, ensuring their inquiries are addressed promptly and efficiently. If you possess excellent communication skills and are passionate about delivering superior customer service, we would love to have you on our team!

Key Responsibilities

• Deliver exceptional customer service to German-speaking clients through phone, email, and live chat.
• Address inquiries regarding products, services, and account-related issues.
• Effectively troubleshoot issues and provide solutions to ensure customer satisfaction.
• Document customer interactions and feedback to enhance service quality.
• Work collaboratively with internal teams to resolve customer issues promptly.
• Stay updated on product offerings and industry trends to offer helpful assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Irish Speaking Customer Service Agent based in Sofia, Bulgaria, with a fully paid relocation package! This role allows you to be part of a dynamic team while providing exceptional support to our Irish-speaking clientele.

Responsibilities

• Assist Irish-speaking customers through various communication channels, including phone, email, and chat, addressing inquiries and providing product information.
• Troubleshoot issues and resolve customer complaints with a strong focus on delivering prompt and effective solutions.
• Document customer interactions accurately in the CRM system to ensure consistency and quality service.
• Collaborate with team members to enhance the overall customer experience and share insights for continuous improvement.
• Stay updated on company products and services to provide knowledgeable support to clients.
• Represent the company's brand values and commitment to customer satisfaction in every interaction.

Requirements

Mercier Consultancy MD is excited to present a rewarding opportunity for a Dutch Speaking Solutions Consultant based in Sofia, Bulgaria, complete with a paid relocation package! This is an ideal role for individuals who enjoy working in a dynamic consulting environment and are committed to delivering exceptional client service. In this position, you will engage with clients to understand their needs and provide tailored solutions that drive business success.

Key Responsibilities

• Conduct thorough consultations with clients to assess their unique business challenges and gather detailed requirements.
• Develop and propose customized solutions that align with client objectives and highlight the value of our offerings.
• Act as a key liaison between clients and internal teams to ensure smooth project execution and high client satisfaction.
• Provide client training and ongoing support to help them effectively utilize our solutions.
• Stay informed about industry trends, technological advancements, and competitor landscape to offer valuable insights to clients.
• Document client feedback and experiences to continuously improve our service offerings.

Requirements

Mercier Consultancy MD is excited to announce an amazing opportunity for a Dutch Speaking Solutions Consultant, complete with fully paid relocation to the vibrant city of Sofia, Bulgaria! In this key role, you will be responsible for understanding the unique needs of our clients and providing tailored solutions that elevate their business performance. If you are a skilled communicator with a passion for consulting, we want to hear from you!

Key Responsibilities

• Conduct in-depth consultations with clients to assess their specific business challenges and gather detailed requirements.
• Design and present customized solutions that effectively address client needs and demonstrate the value of our offerings.
• Act as a primary liaison between clients and internal teams to ensure smooth project execution and high satisfaction levels.
• Provide comprehensive training and ongoing support to clients, empowering them to maximize the benefits of our solutions.
• Stay informed about industry trends, technological advancements, and competitive landscapes to provide valuable insights and recommendations to clients.
• Document client feedback and experiences to drive continuous improvement in our service offerings.

Requirements

Mercier Consultancy MD is actively seeking a talented Dutch Speaking Sales Specialist to join our dynamic team, offering the chance to work (remotely) from Bulgaria with the added benefit of paid relocation. In this exciting role, you will leverage your language skills and sales expertise to engage with Dutch-speaking clients, understand their needs, and provide tailored solutions that promote our portfolio of services.

Key Responsibilities

• Proactively identify and engage potential clients in the Dutch market through research and outreach.
• Deliver compelling sales presentations and product demonstrations to highlight the benefits of our services.
• Build and maintain strong relationships with clients to foster loyalty and repeat business.
• Utilize CRM tools to track leads, manage the sales process, and document all client interactions.
• Work collaboratively with marketing and product teams to optimize lead generation strategies and contribute to promotional campaigns.
• Achieve or exceed sales targets and KPIs set by the management team.

Requirements

🌟 Are you a Danish speaker who loves helping others? Join our dynamic team at Mercier Consultancy MD as a Danish Speaking Remote Customer Service Representative! Imagine a role where you can connect with people, solve their problems, and do it all from the comfort of your home.

As part of our commitment to your success, you’ll start with an exciting 3-month training and trial program in the beautiful setting of Greece! This immersive experience ensures you're armed with all the skills you need to shine in your role. After completing the training, you’ll embark on your remote journey, keeping our clients happy and satisfied!

Your Role:

• Deliver top-notch support to our Danish-speaking customers, making their experience delightful.
• Utilize various communication channels—phone, email, and chat—to address inquiries and provide solutions.
• Collaborate with team members and learn complex systems through insightful training and hands-on experience.
• Enjoy the flexibility of working remotely while being part of a vibrant and supportive team.
• Embrace opportunities for personal and professional growth in a fast-paced environment.

Requirements

The Project (Field) Engineer will deliver assigned work packages with attention to detail, participating in their allocated team for the successful execution of project or tender.

The Project (Field) Engineers are expected to:

·     Pursue innovation and improvement in engineering & design practices.

·     Pursue the concept of 'Design for safety, function and practicality / economy of fabrication', in accordance with the DOF Engineering Manual, project BoD, Client expectations, budget and schedule.

·     Understand and apply industry codes / standards required to support specific project or tendering requirements

- including AS / DNV / API / IMCA / AISC etc.

·     Ensure all technical deliverables are concise, legible, accurate and in compliance with DOF standards & templates.

·     Ensure all work is completed in accordance with the DOF Engineering Manual.

Requirements

TASKS AND RESPONSIBILITIES

Key Tasks:

Project (Field) Engineers are expected to carry out the following work tasks:

·     Assemble and review all design inputs required to support specific project or tendering works.

·     Own and be responsible for delivery of discrete work packages as allocated by your functional and administrative managers, on time and in budget

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation assistance. This role offers a unique opportunity to join a dynamic company while experiencing the rich culture and beautiful landscapes of Bulgaria. As a customer service agent, you will provide exceptional support to Dutch-speaking clients, ensuring a high-quality customer experience.

Responsibilities

• Assist Dutch-speaking customers through various channels, including phone, email, and chat, addressing inquiries related to products and services.
• Provide comprehensive product information and support to help customers understand their options.
• Resolve customer complaints efficiently and effectively while maintaining a strong focus on customer satisfaction.
• Document customer interactions in the CRM system for consistent and quality service delivery.
• Collaborate with team members and other departments to improve service processes and customer experience.
• Stay informed about industry trends and company offerings to provide knowledgeable assistance.

Requirements