Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

*This is a field-based role that requires daily travel in the territory.

Why Millennium Health?

• Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
• Work with a talented and passionate team: You’ll partner with our expert clinical team and laboratory to ensure best-in-class support, quality, performance, and accountability.
• Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are seeking a highly experienced IT Director to lead and manage the IT department, ensuring the organization’s technology strategy aligns with business goals. The IT Director will oversee all IT operations, infrastructure, security, and projects while providing leadership to the IT team. This is an onsite role requiring a hands-on and strategic approach.

Key Responsibilities:

We are hiring on behalf of our client, a single family office based in Limassol, a Head of IT.

As Head of IT, you will define and manage the IT strategy, infrastructure, and security for the family office while also providing direct, high-touch support to the shareholder. You will be responsible for ensuring that all systems are secure, reliable, and aligned with the long-term objectives and lifestyle needs of the family.

Key Responsibilities

• Own and execute the IT strategy for the family office and personal environments
• Act as the primary technology advisor to the shareholder
• Manage all IT infrastructure, cloud services, and end-user systems
• Plan and deliver system upgrades, migrations, and new technology implementations
• Design and maintain robust cybersecurity, privacy, and data protection controls
• Establish and test backup, disaster recovery, and business continuity plans
• Provide direct support for personal, executive, and travel technology
• Manage IT vendors, service providers, and external consultants
• Maintain documentation, access controls, and asset governance

Requirements

Technical Skills & Experience

Operating Systems & Devices

The IT Help Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Refund Specialist is responsible for processing and researching credit balances and processing refunds.

Essential Functions

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

Who are we?

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do: