We are looking for a Referral & Ambassador Manager to grow GoMining’s referral ecosystem through ambassadors, communities, bloggers, and influencers.

The main goal of this role is to attract active referrers, help them launch successfully, reach their first purchases, and scale their contribution to revenue. This position combines partnerships, community work, growth experimentation, and structured CRM management.

Responsilities

• Identify and attract ambassadors, community leaders, bloggers, and influencers to join the GoMining referral program.
• Work with crypto communities across X (Twitter), YouTube, Telegram, Discord, and other social platforms.
• Communicate directly with partners: onboarding, explaining product value and referral mechanics.
• Guide partners to their first active referrals and purchases.
• Test and validate hypotheses related to partner types, formats, geographies, and acquisition channels.
• Collect feedback from both active and inactive / declined partners to improve the referral program.
• Maintain and update partner pipelines in CRM systems (Monday CRM is a strong plus).
• Collaborate with affiliate managers, marketing, and product teams to scale referral-driven revenue.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for a leading social media platform, with a work location in Greece. This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experiences. As a customer service representative, you will assist users in French, providing support and guidance on platform functionalities and best practices.

Key Responsibilities

• Respond to user inquiries regarding social media platform features, policies, and account management via phone, email, and live chat in French.
• Assist users in resolving technical issues and provide guidance on best practices for account safety and engagement.
• Document user interactions accurately in the CRM system and follow up on unresolved issues.
• Collaborate with community management and technical teams to enhance user satisfaction.
• Stay updated on platform changes, features, and community guidelines to offer informed support.
• Gather user feedback and report on common issues to help improve the platform experience.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Social Media Content Moderator to work in Greece, offering fully paid relocation. In this exciting role, you will be responsible for moderating user-generated content across a variety of social media platforms, ensuring a safe and engaging environment for our Dutch-speaking community. This position is a fantastic opportunity to combine work and cultural experience in a beautiful location.

Key Responsibilities

• Moderate and review social media content in Dutch to ensure compliance with community guidelines.
• Engage with users by responding to comments and direct messages in a professional and friendly manner.
• Identify and report any inappropriate content or behavior that violates community standards.
• Analyze community interactions and trends to offer insights for improving moderation performance.
• Work collaboratively with marketing and social media teams to refine content strategies and enhance user engagement.
• Stay informed about the latest developments in social media and best practices for content moderation.

Requirements

Mercier Consultancy MD is seeking a skilled French Social Media Content Moderator to join our team in Athens. This role is crucial for managing user-generated content across various social media platforms, ensuring a positive and safe environment for our French-speaking community. As a moderator, you will help uphold community standards and engage meaningfully with users.

Key Responsibilities

• Moderate and review social media content in French, ensuring compliance with established community guidelines.
• Interact with users by responding to comments and messages promptly and professionally.
• Identify and report any content that violates guidelines or exhibits inappropriate behavior.
• Analyze content trends and user interactions to provide insights for improving moderation strategies.
• Collaborate with the marketing and social media teams to enhance engagement and content quality.
• Stay updated on current trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Czech Social Media Content Moderator in our Athens office. This role is essential for overseeing user-generated content across popular social media platforms, ensuring a positive and safe online environment for our Czech-speaking community. As a key member of our moderation team, you will contribute significantly to maintaining community standards and engagement.

Key Responsibilities

• Moderate and assess social media content in Czech to ensure it complies with established community guidelines.
• Engage with users through comments and direct messages, providing timely and supportive responses.
• Identify and report any content that violates community standards or displays inappropriate behavior.
• Analyze community interactions to generate insights that help improve moderation strategies.
• Work in collaboration with marketing and social media teams to enhance engagement and content strategies.
• Stay informed about the latest trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is on the lookout for a skilled Italian Social Media Content Moderator to become an integral part of our team in Athens. In this role, you will play a vital part in managing user-generated content across a variety of social media platforms. Your primary goal will be to ensure a positive and inclusive online environment for our Italian-speaking audience while adhering to community guidelines.

Key Responsibilities

• Moderate and assess social media content in Italian, ensuring compliance with established community standards.
• Engage with users through comments and direct messages, responding in a timely and professional manner.
• Identify and report any content that violates community guidelines or exhibits inappropriate behavior.
• Monitor trends in user interaction to provide actionable insights that can enhance moderation strategies.
• Collaborate with the social media and marketing teams to optimize content strategies and improve user engagement.
• Stay informed on the latest trends and best practices in social media and content moderation.

Requirements

Mercier Consultancy MD is looking for a dedicated German Social Media Content Moderator to join our dynamic team in Athens. This position involves actively managing and moderating user-generated content across various social media platforms. Your role will be key to ensuring a respectful and engaging environment for our German-speaking audience while maintaining compliance with community guidelines.

Key Responsibilities

• Evaluate and moderate social media content in German, ensuring adherence to community standards.
• Respond to comments and direct messages in a timely and professional manner.
• Report any inappropriate content or user behavior to the appropriate teams.
• Analyze interactions and trends to provide insights on user engagement.
• Work closely with marketing and social media teams to enhance community engagement strategies.
• Keep abreast of current trends in social media and content moderation techniques.

Requirements

Community Lead (Web3/DeFi Protocol)

Location: Remote - US/Europe/Latam/Dubai but must have 5hrs overlap with EST

Compensation: $130K - $180K

Join a well-funded, expert-led team building the unified yield engine for the crypto economy. We are creating the platform that intelligently reallocates assets across Decentralized Finance (DeFi) protocols to maximize returns. This is a foundational role to build and activate a world-class community that drives adoption and amplifies our mission.

As the Community Lead, you will take full end-to-end ownership of the protocol's community strategy, shaping how users, developers, and advocates engage with the platform. You will be responsible for designing and executing programs that foster engagement, education, and evangelism, serving as the voice of the community internally and the voice of the protocol externally.

The Opportunity:

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Player Support Specialist dedicated to supporting Riot Games accounts, fluent in both Polish and English, based in the beautiful city of Sofia, Bulgaria. This role is ideal for gaming enthusiasts who are passionate about providing top-tier support and ensuring players have the best possible experience. You will be the frontline support for Polish-speaking players, helping them navigate their gaming queries effectively.

Key Responsibilities

• Offer high-quality player support in both Polish and English via various communication channels.
• Assist players with inquiries related to their Riot Games accounts, game features, and technical issues.
• Resolve player concerns promptly and effectively to enhance overall satisfaction and loyalty.
• Document player interactions thoroughly for ongoing service improvement.
• Collaborate with development and community management teams to communicate player feedback and insights.
• Stay updated on game developments, features, and player support best practices.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.

Key Responsibilities

• Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with inquiries related to game features, technical issues, and account management.
• Quickly and effectively resolve player issues to ensure a positive gaming experience.
• Document interactions and feedback thoroughly to support continuous improvement in service quality.
• Collaborate with game developers and community management to share player insights and concerns.
• Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.

Requirements