hospitality industry

Italian Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives for a renowned Food Delivery Platform, with the chance to work in the vibrant environment of Greece. This role is ideal for individuals who have a passion for food and excellent customer service skills. As a representative, you will assist customers in Italian, helping them navigate the platform and addressing their inquiries effectively.


Key Responsibilities

  • Manage customer inquiries related to food delivery orders, account management, and payment issues via phone, email, and chat in Italian.
  • Provide clear and detailed information about menu selections, pricing, and promotions.
  • Assist customers with troubleshooting delivery issues and ensuring timely resolutions.
  • Address customer complaints and queries promptly, ensuring high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.
  • Collaborate with internal teams to improve service delivery and enhance customer experience.
  • Stay informed about food trends and promotions to provide relevant assistance and recommendations.

Requirements

Job Skills

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German Speaking Customer Support Agent For Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for a German Speaking Customer Support Agent for Booking.com, with the exciting chance to work in Greece! In this role, you will provide exceptional support to our German-speaking customers, helping them navigate their travel bookings and ensuring a smooth experience.


Key Responsibilities

  • Deliver outstanding customer service to German-speaking clients via phone, email, and live chat regarding their bookings and inquiries.
  • Assist customers with reservations, cancellations, modifications, and general inquiries related to their travel plans.
  • Resolve customer complaints and issues promptly while maintaining high customer satisfaction levels.
  • Document interactions and updates in the CRM system accurately for future reference.
  • Collaborate with various departments to address complex issues and improve customer experiences.
  • Stay informed about Booking.com services, promotions, and travel trends to provide knowledgeable assistance.

Requirements

Job Skills

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German Speaking Customer Support - Food Delivery | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opening for a German Speaking Customer Support Representative specializing in food delivery services, based in the beautiful country of Greece. This position is ideal for individuals who are passionate about customer service and food-related industries, providing excellent support to our German-speaking clients.


Key Responsibilities

  • Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
  • Address inquiries concerning orders, menu options, delivery tracking, and service policies with accuracy and professionalism.
  • Resolve customer issues and complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions and feedback in our CRM system to improve service delivery.
  • Collaborate with the logistics and culinary teams to enhance the overall customer experience.
  • Stay informed about food safety regulations and menu updates to provide knowledgeable assistance.

Requirements

Job Skills

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German Speaking Customer Service Agent For Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for a German Speaking Customer Service Agent to join the renowned team at Booking.com. This position allows you to work in beautiful Greece, where you'll assist customers while enjoying a vibrant work environment. You will be responsible for providing outstanding service to German-speaking clients, ensuring that their travel experiences are seamless and enjoyable.


Responsibilities

  • Assist German-speaking customers via phone, email, and chat with inquiries related to bookings, cancellations, and travel services.
  • Provide clear, accurate information about accommodations, policies, and available deals to enhance customer satisfaction.
  • Effectively resolve customer complaints and issues, working diligently to achieve positive outcomes.
  • Document all customer interactions in the CRM system to maintain high-quality service and follow-ups.
  • Collaborate with team members and other departments to improve the customer experience continuously.
  • Stay informed about new features, promotions, and trends in the travel industry to provide informed support to clients.

Requirements

Job Skills

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Svensk-engelska resekundtjänst till stöd för Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions.


Key Responsibilities

  • Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat.
  • Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions.
  • Process reservations accurately, confirming all details and ensuring a smooth booking experience.
  • Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service.
  • Maintain thorough records of client interactions and bookings in our CRM system.
  • Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients.

Requirements

Job Skills

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Danish Speaking Customer Service Agent For Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Customer Service Agent to work with Booking.com, one of the world’s leading travel and accommodation platforms. This role allows you to immerse yourself in the dynamic travel industry while living and working in beautiful Greece.


Responsibilities

  • Provide exceptional customer support to Danish-speaking clients through various channels including phone, email, and chat.
  • Assist customers with bookings, inquiries, and issues related to their travel accommodations.
  • Resolve complaints and ensure customer satisfaction through effective communication and problem-solving.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Stay informed about Booking.com services, promotions, and policies to offer knowledgeable support.
  • Collaborate closely with team members to enhance the overall customer experience and service quality.

Requirements

Job Skills

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German Speaking Customer Service Travel & Hospitality Company - Work in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives in the Travel & Hospitality sector, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about travel and hospitality, and who enjoy helping customers create memorable experiences. As a member of our team, you will assist clients by addressing their inquiries and providing exceptional service in German.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in German.
  • Provide information on travel destinations, itineraries, and hospitality offerings.
  • Assist customers with booking processes, changes, and cancellations professionally.
  • Resolve any issues or complaints with a focus on delivering high-quality customer satisfaction.
  • Document all interactions and maintain accurate records in the CRM system for follow-up purposes.
  • Collaborate with teams across the organization to ensure seamless service delivery.
  • Stay current with travel trends and destination highlights to provide accurate recommendations and advice.

Requirements

Job Skills

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German Speaking Customer Service for Booking.com - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for Booking.com, based in the picturesque settings of Greece. This role combines the vibrant hospitality industry with a unique chance to work in a beautiful location. As a customer service representative, you will assist customers in German, helping them with their travel bookings, inquiries, and issues, while delivering exceptional service.


Key Responsibilities

  • Respond to customer inquiries related to travel bookings, accommodations, and services via phone, email, and live chat in German.
  • Assist customers with booking modifications, cancellations, and provide information about available services.
  • Resolve any issues or complaints related to bookings in a timely and professional manner.
  • Document customer interactions accurately in our CRM system for tracking and improvement purposes.
  • Work closely with other teams to ensure smooth operational processes and excellent service delivery.
  • Stay updated on promotions, travel trends, and company policies to provide accurate information to customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for a leading Food Delivery Platform, based in beautiful Greece. This role is ideal for individuals who are passionate about food, customer service, and experiencing a vibrant culture. As a representative, you will assist customers with their inquiries and support them in enjoying a seamless food delivery experience, all while communicating effectively in Swedish.


Key Responsibilities

  • Handle customer inquiries related to food orders, delivery statuses, and account management via phone, email, and chat in Swedish.
  • Provide accurate information about menu options, promotions, and delivery processes.
  • Assist customers with placing orders and resolving any issues that may arise during the ordering process.
  • Address customer complaints and offer solutions to ensure high levels of satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with restaurant partners and internal teams to facilitate an outstanding delivery experience.
  • Stay updated on local restaurant offerings and industry trends to provide relevant insights to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Travel & Hospitality Company - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives with a focus on the Travel & Hospitality sector in Athens. This role is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer experiences. As a member of our customer service team, you will assist clients in navigating their travel inquiries and ensuring they have a memorable experience.


Key Responsibilities

  • Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in Polish.
  • Provide comprehensive information on destinations, travel packages, and local attractions.
  • Assist customers with resolving issues related to bookings, cancellations, and changes.
  • Deliver prompt and effective solutions to customer complaints and inquiries, ensuring high satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal travel teams to enhance customer service and offer tailored solutions.
  • Stay updated on travel regulations, company offerings, and industry trends to provide informed support.

Requirements

Job Skills

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