Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for those who are passionate about logistics and delivering exceptional customer service. In this role, you will assist customers in Polish with their inquiries related to logistics solutions, ensuring an outstanding experience throughout the supply chain process.

Key Responsibilities

• Manage customer inquiries related to logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Polish.
• Provide accurate information regarding delivery schedules, service offerings, and pricing options.
• Assist customers with order processing, changes, cancellations, and inquiries related to inventory and shipment status.
• Resolve issues and complaints in a timely manner, maintaining a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with operations and logistics teams to ensure seamless service delivery to customers.
• Stay informed about industry trends and service enhancements to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals with a passion for customer service and a keen interest in logistics solutions. As a representative, you will assist clients in navigating their logistics needs, ensuring a smooth and efficient experience while communicating effectively in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and delivery options via phone, email, and chat in Nordic languages.
• Provide information on service availability, pricing, and compliance with shipping regulations.
• Assist customers with booking processes, changes, and any required documentation.
• Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
• Accurately document customer interactions in our CRM system for future reference and follow-up.
• Collaborate with internal teams and partners to provide accurate and timely information.
• Stay informed about industry trends, updates, and operational changes related to logistics and supply chain management.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who are keen on providing excellent service and have an interest in logistics operations. You will be responsible for assisting customers with logistics inquiries and ensuring smooth communication in French.

Key Responsibilities

• Handle customer inquiries related to logistics services, shipments, and supply chain management via phone, email, and chat in French.
• Provide information about shipping options, tracking shipments, and delivery schedules.
• Assist customers with order placements, changes, and cancellations as necessary.
• Resolve customer issues and complaints promptly to ensure high levels of satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with logistics and operations teams to provide updated information to customers.
• Stay informed about industry trends and company services to enhance customer interactions.

Requirements

Alumil NextGen is an internship program offering university students who are goal-oriented, eager to learn, and development-focused the opportunity to make a strong start to their careers.

Through this program, participants gain real-world professional experience in a dynamic manufacturing and corporate environment across various departments, including Engineering, Architecture, Marketing, Human Resources, Logistics, Finance, and Sales.

Throughout the program, students will become part of a team that develops innovative solutions for the construction industry, discover themselves with mentorship support, and expand their professional network.

As a NextGen Intern, you will...

• Make an Impact

You will contribute to Alumil Ege's business objectives by taking part in real business projects, and directly assume a role in tasks such as analysis, design, and process support.

• Gain Valuable Skills

You will enhance both your technical and soft skills through hands-on learning and training sessions, strengthening areas like problem-solving, communication, teamwork, and project ownership.

Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.

Key Responsibilities

• Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
• Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
• Assist customers with tracking their shipments and resolving any delivery-related issues.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
• Stay informed about logistics trends and best practices to provide relevant support and advice.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for Slovenian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is tailored for individuals who are passionate about logistics and dedicated to providing exceptional service. As a customer service representative, your primary responsibility will be to assist clients with their inquiries and provide solutions in Slovenian.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment status, and supply chain solutions via phone, email, and chat in Slovenian.
• Provide accurate information on pricing, delivery times, and service options.
• Assist customers with order processing, tracking, and any necessary adjustments.
• Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
• Document all customer interactions thoroughly in the CRM system for subsequent follow-up and record-keeping.
• Collaborate with operational teams to streamline processes and improve customer experience.
• Stay updated on industry trends and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about providing top-notch customer service while navigating the dynamic logistics environment. In this position, you will engage with customers in Slovak, helping them with their inquiries and ensuring smooth operations within the supply chain.

Key Responsibilities

• Respond to customer inquiries regarding logistics services, delivery schedules, and supply chain processes via phone, email, and chat in Slovak.
• Provide clear information about freight options, pricing, and service terms.
• Assist customers with shipment tracking, booking requests, and managing logistics operations.
• Resolve any issues or complaints promptly and ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide customers with timely and accurate information.
• Stay informed on logistics trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about customer service and logistics solutions. As a representative, you will assist clients with their inquiries and ensure a seamless service experience in Latvian.

Key Responsibilities

• Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and order management via phone, email, and chat in Latvian.
• Provide accurate information about service offerings, pricing, and delivery timelines to customers.
• Assist customers with the booking process, modifications, and cancellations of logistics services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to ensure efficient service delivery and address customer needs effectively.
• Stay updated on industry trends and company offerings to provide the best support to customers.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen interest in logistics operations. As a representative, you will assist clients in addressing their inquiries and navigating logistical challenges while communicating effectively in Swedish.

Key Responsibilities

• Handle customer inquiries regarding logistics services, shipment tracking, and supply chain operations via phone, email, and live chat in Swedish.
• Provide accurate information on shipping options, service timelines, and industry regulations.
• Assist customers with booking processes and resolving service-related issues.
• Document customer interactions and maintain detailed records in the CRM system.
• Collaborate with operational teams to ensure timely communication and resolution of inquiries.
• Stay updated on industry trends and best practices to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Finnish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and want to provide top-notch support to customers while utilizing their language skills. You will be instrumental in ensuring that clients receive the assistance they need in Finnish, enhancing their overall experience in the logistics sector.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipments, and supply chain solutions via phone, email, and chat in Finnish.
• Assist customers with order tracking, logistics options, and any necessary adjustments to their shipments.
• Provide detailed information on shipping procedures, delivery times, and service offerings.
• Resolve customer concerns and issues promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system to ensure proper follow-up.
• Collaborate with internal teams to improve service delivery and streamline operations.
• Keep updated on industry trends and company services to provide relevant information to customers.

Requirements