Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor! This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish-speaking clients with their inquiries, ensuring a seamless and positive experience.

Key Responsibilities

• Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products, services, and order statuses.
• Document interactions accurately in our CRM system to ensure consistent follow-up.
• Resolve issues and complaints effectively to maintain customer satisfaction.
• Collaborate with other teams to escalate complex inquiries as needed.
• Stay informed about product updates, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a proactive German Social Media Content Moderator to join our team in Athens. In this role, you will be responsible for overseeing user-generated content across various social media platforms, ensuring that interactions are respectful and aligned with community standards. This position is crucial in maintaining a positive and engaging online community for our German-speaking users.

Key Responsibilities

• Moderate and review social media content in German to ensure compliance with established community guidelines.
• Engage with users by answering comments and messages in a timely and professional manner.
• Identify and escalate inappropriate content or user behavior to relevant teams.
• Monitor content trends and user interactions to provide valuable insights that enhance moderation practices.
• Collaborate with social media and marketing teams to improve content strategies and community engagement efforts.
• Stay updated on emerging trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Customer Service Representatives for an Electronics Company based in Athens. If you are passionate about electronics and technology while delivering exceptional customer service, we invite you to join our dynamic team at MCG! In this role, you will assist German-speaking customers with their inquiries and provide top-notch support for electronic products and services.

Key Responsibilities

• Handle customer inquiries related to electronic products, technical support, and warranty services via phone, email, and chat in German.
• Provide clear and accurate information on product specifications, features, and usability.
• Assist customers with troubleshooting issues and guide them through basic repairs or setup procedures.
• Resolve customer complaints efficiently to ensure satisfaction and a positive experience.
• Document customer interactions accurately within the CRM system.
• Collaborate with the technical support and sales teams to enhance customer experience.
• Stay updated on product developments and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking a highly skilled and motivated Experienced Freelance Recruiter to join our thriving team! This is a fantastic opportunity for proactive recruiters who excel at identifying and engaging top talent. Work remotely from anywhere in the world while making a significant impact in connecting candidates with their ideal career opportunities.

Your Responsibilities:

• Leverage your expertise in recruitment to effectively source, engage, and attract high-quality candidates across diverse industries.
• Conduct comprehensive interviews that not only assess capabilities but also fit for the organizational culture.
• Forge strong relationships with candidates, providing guidance and support throughout their recruitment journey.
• Collaborate with hiring managers to gain a deep understanding of role requirements, ensuring that your placements meet their needs.
• Manage the end-to-end recruitment process, from crafting compelling job descriptions to successfully negotiating offers.
• Stay updated on industry trends and innovative recruiting tactics to enhance recruitment strategies.
• Provide regular progress reports on recruitment activities to ensure alignment with business goals.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for Smart Home & Appliances with MCG. This remote position allows you to work from anywhere in Greece while assisting customers with their home technology needs. If you have a passion for innovative smart home solutions and exceptional customer service, we want to hear from you!

Key Responsibilities

• Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting issues, and technical support.
• Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey.
• Document all customer interactions accurately in the CRM system.
• Provide feedback to product teams on customer concerns and suggestions for improvement.
• Keep updated with the latest trends in smart home technology and product features.

Requirements

Move to Improve and bring the company forward

An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer an exciting opportunity to be at very heart of developing efficient and modern finance, HR and business processes functions in a fast changing, dynamic industry - and plenty of opportunity to grow, apply your knowledge, skills and experience in DOF’s core activities.

We currently have an immediate job opportunity for a Lead Structural Design Engineer to join our team.

The Lead Structural Design Engineer's purpose is to equip and lead the Design team to contribute technical expertise and experience across projects and tenders, providing guidance based on calculated results and analysis. 

Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity to werk bij Mercier Consultancy in Griekenland! This role offers you the chance to work remotely from the stunning landscapes of Greece, allowing you to enjoy a great work-life balance while contributing to our dynamic team. We are seeking motivated individuals who are eager to be part of a forward-thinking company dedicated to providing excellent service in various sectors.

Key Responsibilities

• Engage with customers and clients through various communication channels, providing exceptional support and guidance tailored to their needs.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction while maintaining the company’s high standards.
• Collaborate with colleagues across departments to foster a cohesive team environment and share best practices.
• Keep accurate records of client interactions in the CRM system and maintain organized documentation.
• Stay informed about company policies, procedures, and industry trends to better assist clients and drive solutions.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity to work remote in Greece for Eneco! This role invites enthusiastic individuals who are eager to discover, experience, and contribute to an innovative company while enjoying the beautiful landscapes and culture of Greece. As part of our team, you will engage with customers and assist them in navigating our products and services, all while working in a dynamic and supportive environment.

Key Responsibilities

• Engage customers through various communication channels, providing information and assistance related to Eneco's services.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Document interactions and maintain accurate records in our CRM system to track customer feedback and service quality.
• Collaborate with team members to share insights and improve customer experience strategies.
• Stay updated on company products, services, and industry trends to provide informed assistance.
• Enjoy the flexibility of remote work while embracing the vibrant culture and scenery of Greece.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for French Speakers looking to relocate to Bulgaria! We offer a fully paid relocation package to ensure a smooth transition to your new working environment. As a member of our team, you will join a diverse and vibrant workplace while enjoying all the benefits that Bulgaria has to offer.

What We Offer

• Competitive salary along with additional benefits tailored to support your career growth.
• A fully paid relocation package, including assistance with housing and settling into Bulgaria.
• Opportunities for professional development and career advancement in a dynamic company.
• An engaging work environment with a team that values collaboration and creativity.
• Access to comprehensive training programs to help you succeed in your new role.

Key Responsibilities

• Provide exceptional service and support to French-speaking clients through various communication channels.
• Assist customers with inquiries, issues, and product-related knowledge.
• Document and manage customer interactions effectively through our CRM system.
• Collaborate with internal teams to resolve customer issues and improve service delivery.
• Stay updated on company products and industry trends to provide accurate advice and recommendations.

Requirements