Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading logistics company based in Greece. This position is perfect for individuals who have a strong background in logistics and are dedicated to providing excellent customer service. In this role, you will engage with clients in Italian, assisting them with inquiries regarding their shipments and logistics needs.

Key Responsibilities

• Manage customer inquiries related to logistics services, including shipment tracking, scheduling, and service options via phone, email, and chat in Italian.
• Provide detailed information on shipping procedures, costs, and delivery timelines.
• Assist customers with order placement, modifications, and cancellations effectively.
• Resolve customer complaints and issues promptly while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with operational teams to coordinate logistics solutions and improve service delivery.
• Stay updated on industry trends and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Danish.
• Assist customers with understanding vehicle specifications, features, and maintenance schedules.
• Coordinate service appointments and resolve issues related to vehicle servicing.
• Provide timely and accurate information to customers to enhance their experience.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with technical support and service departments to ensure customer satisfaction.
• Stay updated on automotive trends and the company’s offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
• Coordinate with different departments to enhance customer experience and address specific needs.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

1. Onboarding & Off boarding Support

. Coordinate with the HR team in Cairo to prepare onboarding schedules, required documents, and system access for new hires.

. Welcome new joiners at the KSA office, conduct the on-site onboarding orientation, and ensure a smooth first-day experience.

. Prepare and manage laptop handover, collect signatures on custody forms, and record all assets in the system.

. Ensure new employees have access to policies, tools, and office resources from day one.

. Facilitate exit procedures including collecting company assets, closing access, and supporting off boarding documentation.

2. Office Operations & Experience

. Act as the primary HR and office operations contact in the KSA office.

. Maintain a positive and organized office environment, ensuring it is presentable, functional, and aligned with company standards.

. Support in managing office supplies and general office upkeep.

. Coordinate with vendors (cleaning, maintenance, deliveries, etc.) when required.

. Support travel logistics for employees when needed, in coordination with HR and Procurement.

3. Employee Relations & People Experience

. Communicate HR policies, guidelines, and updates clearly to KSA employees.

. Serve as a trusted on-ground HR representative, escalating issues as necessary.

Overview

As Union Maritime’s (UML) business continues to grow, within an increasingly complex regulatory landscape and with evolving performance expectations, we aim to strengthen our ability to effectively coordinate across multiple teams and stakeholders.

The Technical Coordination Lead will be instrumental in taking our cross-functional and departmental efficiencies to the next level, as our innovative fleet continues to grow.

Technical Coordination Lead

The Technical Coordination Lead will work closely with SeaLabs (our in-house innovation and development hub), Fleet Performance, Technical Managers and Commercial Operations. The successful candidate will play a critical role in helping SeaLabs navigate the complex and evolving landscape of international maritime regulations. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Mercier Consultancy MD is excited to offer a unique opportunity for a Czech Speaking Solutions Consultant with the chance for relocation to Sofia, Bulgaria! We are looking for a dedicated professional who can leverage their language skills and expertise to help our clients optimize their operations through strategic solutions. In this role, you will engage directly with clients to understand their needs and provide tailored recommendations that drive their success.

Key Responsibilities

• Communicate with clients to assess their specific needs and business objectives.
• Design and propose customized solutions, effectively addressing client challenges and enhancing operations.
• Provide expert consultancy, offering insights and strategies based on industry best practices.
• Coordinate with internal teams to ensure the successful implementation and support of solutions.
• Facilitate training sessions for clients, ensuring effective utilization of our products and services.
• Stay abreast of industry trends and technologies to continually provide value-added recommendations to clients.

Requirements

Mercier Consultancy MD is looking for a talented Czech Speaking Solutions Consultant ready to relocate to Sofia, Bulgaria! This exciting opportunity involves working closely with our clients to deliver tailored solutions that meet their specific needs. If you are passionate about technology and client relations, we would love to have you on our team!

Key Responsibilities

• Engage and collaborate with clients to identify their requirements and business goals.
• Design and propose customized solutions that effectively address client challenges.
• Act as a trusted advisor by providing insights and recommendations based on industry best practices.
• Coordinate with internal teams to ensure the successful implementation of solutions.
• Deliver training and support to clients to maximize the use of our products and services.
• Stay updated on market trends and new technologies to continually provide informed advice.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

As an external Global Evidence Generation manager, you will be responsible for the international management of several clinical studies (prospective Phase IV and / or epidemiological or retrospective studies) including Real World Evidence studies. You will contribute to the design of new projects defined portfolio strategy as well as the impactful communication of key results. The role requires a strong background in international and local study management, including the management of global Clinical Research Organizations, central medical review, statistical interpretation.

Main Responsibilities:

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our German-language marketing efforts and accelerate our brand presence across Germany. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business German, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our French-language marketing efforts and accelerate our brand presence across France. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business French, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.