reporting integrity

Director of Marketing Operations & Marketing Technology

posted by: spj_bot

We are hiring on behalf of our client, a Luxury Hospitality Management Company based in Cyprus, a Director of Marketing Operations & Marketing Technology, who will report directly to the Board of Directors and work in close collaboration with the Director of Business Development, the Director of Corporate Affairs & Communication, and the General Managers of the Hotels. He will be responsible for building, managing and optimizing the marketing operating infrastructure across the Company’s luxury hotel portfolio.

This role ensures that the marketing strategy set by leadership is translated into structured, measurable and scalable execution across all properties. The position carries full accountability for marketing operations, marketing technology, vendor governance and team development, supporting portfolio growth and operational excellence.

This role may operate under a hybrid working model, combining on-site presence with remote work, subject to business needs.

Key Responsibilities:


Brand Ownership & Evolution

Job Skills

brand project management touchpoints communication dashboards governance data capture managers timelines SEO marketing automation operations growth strategy professional development outsourced marketing plans integrating systems coordinate manage performance management hospitality decision make scalable opera quality control marketing strategy brand strategy communications operational manages performance accountability digital services improve processes stakeholder management reporting integrity budgets development plans marketing operation development support budget content creation track contract negotiation leadership ul integration record managing visual operational excellence hospitality management collaboration workflows innovation building managing marketing operating stakeholder engagement adoption scheme automation platforms performance review operating CRM act level communication operate marketing systems technologies aligned storytelling milestones management performance reporting team leadership translate analytical remuneration templates booking engine analytics translated infrastructure scale plans workflow automation business development
View the job post & apply
Login/Signup

Platform Manager - Zendesk

posted by: spj_bot

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

telephony system configuration customer experience customer support sales ul scalable manage plan managing integrations business requirement management sale management user role dashboards governance performance reporting continuous improvement logistics translate operational experience design analytical skill manager subject matter enterprise systems operational excellence data ingestion enterprise environment life insurance systems operations collaborate reliable workflows operations knowledge base system system performance knowledge base business intelligence operations sales middleware mobility broadband reporting integrity operational reporting API verbal communication skill systems management zendesk logic automations operational efficiency sale operation coordinate CRM proprietary software integrations
View the job post & apply
Login/Signup
Subscribe to reporting integrity

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact